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Assisted a European Pump Manufacturer Expand in Southeast Asia

Business Challenge

A leading European pump manufacturer sought to expand its footprint in high-growth Southeast Asian markets. Despite strong global capabilities, the client faced challenges in navigating fragmented distribution networks, regulatory complexity, pricing pressures, and localized competition.

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Our Solution

We developed a comprehensive market penetration strategy through in-depth customer insights, channel assessment, and competitor landscape analysis across Indonesia, Vietnam, Thailand, Singapore, Malaysia and the Philippines. The engagement focused on:

Opportunity mapping across ASEAN countries:

Opportunity mapping across ASEAN countries:

Mapped demand across industrial sectors such as water & wastewater, construction, manufacturing, and power generation, aligned with national infrastructure and investment plans.

Customer insights:

Customer insights:

Identified key decision factors — price sensitivity, reliability, energy efficiency, and after-sales responsiveness — and unmet needs such as localized spare parts and tropicalized product variants.

Competitive intelligence:

Competitive intelligence:

Benchmarked global and regional players (Grundfos, Ebara, KSB, Wilo) on technology differentiation, service capabilities, and distribution partnerships.

Strategic roadmap:

Strategic roadmap:

Defined the 2025–2030 penetration plan, recommending entry through partnerships with regional distributors and EPC contractors, mid-tier pricing with premium add-ons, and phased localization via regional assembly and service centers.

Leadership alignment:

Leadership alignment:

Conducted strategy workshops with executive teams to ensure regional execution readiness and cross-functional coordination.

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Enagament approach

To deliver a data-driven, market-aligned penetration strategy, the study followed a structured two-tier approach—combining desk research (40%) with primary research (60%) to ensure strong analytical depth backed by real stakeholder insights across ASEAN markets.

Research Stages Chart

Stage 1 – Desk Research (40% of total effort)

    • Mapped sectoral demand across water & wastewater, construction, power generation, industrial manufacturing, and commercial infrastructure for Indonesia, Vietnam, Thailand, Malaysia, Singapore, and the Philippines.
    • Reviewed ASEAN regulatory environments, including product certifications, import duties, standards compliance, and environmental regulations affecting pump installations.
    • Assessed competitive landscape, profiling global and local players on product portfolios, service networks, after-sales capabilities, pricing tiers, and channel partnerships.
    • Analyzed distribution structures, evaluating regional distributors, EPC contractors, system integrators, and OEM collaborations to understand current market reach and gaps.
    • Developed preliminary country prioritization model, based on macroeconomic indicators, infrastructure investments, ease of doing business, sectoral spending, and competitive intensity.
    • Built baseline demand and pricing benchmarks using industry databases, government tenders, trade statistics, and published company reports

Stage 2 – Primary Research (60% of total effort)

    • Conducted 45+ in-depth interviews across EPCs, distributors, municipal water authorities, industrial users, and regional competitors in six ASEAN markets.
    • Captured insights on:
      – Customer priorities (price vs. reliability, energy efficiency, lead time, after-sales support)
      – Distributor economics (margin expectations, inventory norms, credit terms, channel conflict risks)
      – Local product requirements, including tropicalization needs, corrosion resistance, and energy-efficient variants
      – Service challenges, including availability of spare parts, repair capabilities, and service responsiveness
    • Evaluated country-specific barriers, including regulatory hurdles, tender processes, local content requirements, and import restrictions.
    • Validated competitive dynamics, pricing structures, and partnership potential with leading EPCs and distributors.
    • Integrated primary findings into the final country scoring model and entry feasibility assessment

Indicative Respondent Mix:

Stakeholder Type

Typical Designation

Focus Area

Distributors & Channel Partners

Country Manager, Sales Director

Pricing, margins, channel gaps, partnership potential

EPC Contractors

Project Manager, Procurement Head

Tendering process, spec preferences, OEM selection criteria

Municipal & Utility Bodies

Water Authority Engineer, Operations Director

Pump performance needs, reliability issues

Industrial End Users

Maintenance Head, Plant Manager

Pain points, energy efficiency needs, service expectations

 

Stage 3 – Analysis & Strategic Synthesis

    • Built a comprehensive ASEAN country prioritization matrix combining demand potential, regulatory feasibility, competition intensity, and distribution readiness.
    • Identified entry bottlenecks and mitigation strategies—import duties, technical approvals, after-sales constraints, and local presence requirements.
    • Shaped a 2025–2030 market penetration roadmap, detailing:
      – Country-by-country entry strategy
      – Distribution network design
      – EPC partnership plans
      – Pricing & product positioning
      – Localization pathways (assembly, service centers)
    • Designed go/no-go decision frameworks for partnerships and investments.
    • Conducted leadership workshops to drive alignment across strategy, sales, product, and operations teams.

Impact Delivered

  • Identify Top 3 prioritized countries i.e. Indonesia, Vietnam, and Thailand as key entry markets based on growth potential and alignment with the client’s strengths.
  • Delivered an actionable go-to-market plan, balancing short-term access via partnerships and long-term competitiveness through localization.
  • Enabled leadership alignment across global and regional teams, ensuring unified strategic direction.
  • Positioned the client to establish a sustainable and differentiated presence in Southeast Asia through technology leadership, service excellence, and targeted sectorial focus.

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