North America Mystery Shopping Market Size, Share & Industry Analysis, By Service Type ( In-person/In-store, Online/Web, Telephone, Video, and Others), By End-user ( Retail, Hospitality & Leisure, Banking, Financial Services & Insurance (BFSI), Automotive, Healthcare and Others), By Objective (CX evaluation, Compliance Monitoring, Employee & Training Assessment, Pricing & Promo Verification, & Competition Benchmarking), By Client Type (Large Enterprises/Corporate Chains, Small & Medium Enterprises (SMEs), Franchises/Multi-unit Operators, & Others), & Regional, & Country Forecast, 2025-2032

Last Updated: January 06, 2026 | Format: PDF | Report ID: FBI115039

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Report Scope & Segmentation

ATTRIBUTE	DETAILS
Study Period	2019-2032
Base Year	2024
Forecast Period	2025-2032
Historical Period	2019-2023
Growth Rate	CAGR of 5.83% from 2025 to 2032
Unit	Value (USD Million)
Segmentation	By Service Type, End-user, Objective, Client Type, and Country
Segmentation	By Service Type In-person/In-store Online/Web Telephone Video Multiple Touchpoint Others By End-user Retail Hospitality & Leisure Banking, Financial Services & Insurance (BFSI) Automotive Healthcare Others By Objective CX evaluation Compliance Monitoring Employee & Training Assessment Pricing & Promo Verification Competition Benchmarking By Client Type Large Enterprises/Corporate Chains Small & Medium Enterprises (SMEs) Franchises/Multi-unit Operators Others
Segmentation	By Country North America (By Service Type, End-user, Objective, Client Type, and Country) U.S. Canada Mexico