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U.S. Unified Communication & Collaboration (UC&C) Market Size, Share & COVID-19 Impact Analysis, By Type (Telephony, Conferencing, Unified Messaging, and Others), By Deployment (Hosted and Cloud), By Organization Size (Small & Medium Size Enterprise and Large Enterprise), By Industry (IT and Telecommunications, BFSI, Healthcare, Retail, Manufacturing, Education, Government, and Others), and Regional Forecasts, 2025-2032

Last Updated: November 24, 2025 | Format: PDF | Report ID: FBI107419

 

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  1. Introduction
    1. Definition, By Segment
    2. Research Methodology/Approach
    3. Data Sources
  2. Market Dynamics
    1. Macro and Micro Economic Indicators
    2. Drivers, Restraints, Opportunities and Trends
    3. Impact of COVID-19
  3. Competition Landscape
    1. Business Strategies Adopted by Key Players
    2. Consolidated SWOT Analysis of Key Players
    3. U.S. Unified Communication and Collaboration Key Players Market Share Insights and Analysis, 2024
  4. U.S. Unified Communication and Collaboration Market Size Estimates and Forecasts, By Segments, 2019-2032
    1. Key Findings
    2. By Type (USD)
      1. Telephony
      2. Conferencing
      3. Unified Messaging
      4. Others (Contact Centers, Livestreaming)
    3. By Deployment (USD)
      1. Hosted
      2. Cloud
    4. By Organization Type (USD)
      1. Small & Medium Enterprises
      2. Large Enterprises
    5. By Industry (USD)
      1. IT & Telecom
      2. Banking & Finance Services
      3. Healthcare
      4. Retail
      5. Manufacturing
      6. Education
      7. Government
      8. Others
  5. Company Profiles for Top 10 Players (Based on data availability in public domain and/or on paid databases)
    1. Mitel Networks Corp.
      1. Overview
        1. Key Management
        2. Headquarters
        3. Offerings/Business Segments
      2. Key Details (Key details are consolidated data and not product/service specific)
        1. Employee Size
        2. Past and Current Revenue
        3. Geographical Share
        4. Business Segment Share
        5. Recent Developments
    2. Nextiva
      1. Overview
        1. Key Management
        2. Headquarters
        3. Offerings/Business Segments
      2. Key Details (Key details are consolidated data and not product/service specific)
        1. Employee Size
        2. Past and Current Revenue
        3. Geographical Share
        4. Business Segment Share
        5. Recent Developments
    3. GoToConnect
      1. Overview
        1. Key Management
        2. Headquarters
        3. Offerings/Business Segments
      2. Key Details (Key details are consolidated data and not product/service specific)
        1. Employee Size
        2. Past and Current Revenue
        3. Geographical Share
        4. Business Segment Share
        5. Recent Developments
    4. Dialpad
      1. Overview
        1. Key Management
        2. Headquarters
        3. Offerings/Business Segments
      2. Key Details (Key details are consolidated data and not product/service specific)
        1. Employee Size
        2. Past and Current Revenue
        3. Geographical Share
        4. Business Segment Share
        5. Recent Developments
    5. Simpplr
      1. Overview
        1. Key Management
        2. Headquarters
        3. Offerings/Business Segments
      2. Key Details (Key details are consolidated data and not product/service specific)
        1. Employee Size
        2. Past and Current Revenue
        3. Geographical Share
        4. Business Segment Share
        5. Recent Developments
    6. Microland Ltd.
      1. Overview
        1. Key Management
        2. Headquarters
        3. Offerings/Business Segments
      2. Key Details (Key details are consolidated data and not product/service specific)
        1. Employee Size
        2. Past and Current Revenue
        3. Geographical Share
        4. Business Segment Share
        5. Recent Developments
    7. LogMeIn
      1. Overview
        1. Key Management
        2. Headquarters
        3. Offerings/Business Segments
      2. Key Details (Key details are consolidated data and not product/service specific)
        1. Employee Size
        2. Past and Current Revenue
        3. Geographical Share
        4. Business Segment Share
        5. Recent Developments
    8. 3CX
      1. Overview
        1. Key Management
        2. Headquarters
        3. Offerings/Business Segments
      2. Key Details (Key details are consolidated data and not product/service specific)
        1. Employee Size
        2. Past and Current Revenue
        3. Geographical Share
        4. Business Segment Share
        5. Recent Developments
    9. AT&T Inc.
      1. Overview
        1. Key Management
        2. Headquarters
        3. Offerings/Business Segments
      2. Key Details (Key details are consolidated data and not product/service specific)
        1. Employee Size
        2. Past and Current Revenue
        3. Geographical Share
        4. Business Segment Share
        5. Recent Developments
    10. Lumen Technologies
      1. Overview
        1. Key Management
        2. Headquarters
        3. Offerings/Business Segments
      2. Key Details (Key details are consolidated data and not product/service specific)
        1. Employee Size
        2. Past and Current Revenue
        3. Geographical Share
        4. Business Segment Share
        5. Recent Developments
  1. Introduction
    1. Definition, By Segment
    2. Research Methodology/Approach
    3. Data Sources
  2. Market Dynamics
    1. Macro and Micro Economic Indicators
    2. Drivers, Restraints, Opportunities and Trends
    3. Impact of COVID-19
  3. Competition Landscape
    1. Business Strategies Adopted by Key Players
    2. Consolidated SWOT Analysis of Key Players
    3. U.S. Unified Communication and Collaboration Key Players Market Share Insights and Analysis, 2024
  4. U.S. Unified Communication and Collaboration Market Size Estimates and Forecasts, By Segments, 2019-2032
    1. Key Findings
    2. By Type (USD)
      1. Telephony
      2. Conferencing
      3. Unified Messaging
      4. Others (Contact Centers, Livestreaming)
    3. By Deployment (USD)
      1. Hosted
      2. Cloud
    4. By Organization Type (USD)
      1. Small & Medium Enterprises
      2. Large Enterprises
    5. By Industry (USD)
      1. IT & Telecom
      2. Banking & Finance Services
      3. Healthcare
      4. Retail
      5. Manufacturing
      6. Education
      7. Government
      8. Others
  5. Company Profiles for Top 10 Players (Based on data availability in public domain and/or on paid databases)
    1. Mitel Networks Corp.
      1. Overview
        1. Key Management
        2. Headquarters
        3. Offerings/Business Segments
      2. Key Details (Key details are consolidated data and not product/service specific)
        1. Employee Size
        2. Past and Current Revenue
        3. Geographical Share
        4. Business Segment Share
        5. Recent Developments
    2. Nextiva
      1. Overview
        1. Key Management
        2. Headquarters
        3. Offerings/Business Segments
      2. Key Details (Key details are consolidated data and not product/service specific)
        1. Employee Size
        2. Past and Current Revenue
        3. Geographical Share
        4. Business Segment Share
        5. Recent Developments
    3. GoToConnect
      1. Overview
        1. Key Management
        2. Headquarters
        3. Offerings/Business Segments
      2. Key Details (Key details are consolidated data and not product/service specific)
        1. Employee Size
        2. Past and Current Revenue
        3. Geographical Share
        4. Business Segment Share
        5. Recent Developments
    4. Dialpad
      1. Overview
        1. Key Management
        2. Headquarters
        3. Offerings/Business Segments
      2. Key Details (Key details are consolidated data and not product/service specific)
        1. Employee Size
        2. Past and Current Revenue
        3. Geographical Share
        4. Business Segment Share
        5. Recent Developments
    5. Simpplr
      1. Overview
        1. Key Management
        2. Headquarters
        3. Offerings/Business Segments
      2. Key Details (Key details are consolidated data and not product/service specific)
        1. Employee Size
        2. Past and Current Revenue
        3. Geographical Share
        4. Business Segment Share
        5. Recent Developments
    6. Microland Ltd.
      1. Overview
        1. Key Management
        2. Headquarters
        3. Offerings/Business Segments
      2. Key Details (Key details are consolidated data and not product/service specific)
        1. Employee Size
        2. Past and Current Revenue
        3. Geographical Share
        4. Business Segment Share
        5. Recent Developments
    7. LogMeIn
      1. Overview
        1. Key Management
        2. Headquarters
        3. Offerings/Business Segments
      2. Key Details (Key details are consolidated data and not product/service specific)
        1. Employee Size
        2. Past and Current Revenue
        3. Geographical Share
        4. Business Segment Share
        5. Recent Developments
    8. 3CX
      1. Overview
        1. Key Management
        2. Headquarters
        3. Offerings/Business Segments
      2. Key Details (Key details are consolidated data and not product/service specific)
        1. Employee Size
        2. Past and Current Revenue
        3. Geographical Share
        4. Business Segment Share
        5. Recent Developments
    9. AT&T Inc.
      1. Overview
        1. Key Management
        2. Headquarters
        3. Offerings/Business Segments
      2. Key Details (Key details are consolidated data and not product/service specific)
        1. Employee Size
        2. Past and Current Revenue
        3. Geographical Share
        4. Business Segment Share
        5. Recent Developments
    10. Lumen Technologies
      1. Overview
        1. Key Management
        2. Headquarters
        3. Offerings/Business Segments
      2. Key Details (Key details are consolidated data and not product/service specific)
        1. Employee Size
        2. Past and Current Revenue
        3. Geographical Share
        4. Business Segment Share
        5. Recent Developments
Read Less

Figure 1: U.S. Unified Communication and Collaboration Market Revenue Share (%), 2024 and 2032

Figure 2: U.S. Unified Communication and Collaboration Market Revenue Share (%), By Type, 2024 and 2032

Figure 3: U.S. Unified Communication and Collaboration Market Revenue Share (%), By Deployment, 2024 and 2032

Figure 4: U.S. Unified Communication and Collaboration Market Revenue Share (%), By Organization Size, 2024 and 2032

Figure 5: U.S. Unified Communication and Collaboration Market Revenue Share (%), By Industry, 2024 and 2032

Figure 6: U.S. Unified Communication and Collaboration Key Players Market Revenue Share (%), 2024

Table 1: U.S. Unified Communication and Collaboration Market Size Estimates and Forecasts, 2019 – 2032

Table 2: U.S. Unified Communication and Collaboration Market Size Estimates and Forecasts, By Type, 2019 – 2032

Table 3: U.S. Unified Communication and Collaboration Market Size Estimates and Forecasts, By Deployment, 2019 – 2032

Table 4: U.S. Unified Communication and Collaboration Market Size Estimates and Forecasts, By Organization Size, 2019 – 2032

Table 5: U.S. Unified Communication and Collaboration Market Size Estimates and Forecasts, By Industry, 2019 – 2032

U.S. Unified Communication & Collaboration (UC&C) Market
  • 2019-2032
  • 2024
  • 2019-2023
  • 150
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Clients
Toyota
Ntt
Hitachi
Samsung
Softbank
Sony
Yahoo
NEC
Ricoh Company
Cognizant
Foxconn Technology Group
HP
Huawei
Intel
Japan Investment Fund Inc.
LG Electronics
Mastercard
Microsoft
National University of Singapore
T-Mobile

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