Automated Drug Kiosk Market Size, Share, and Industry Analysis, By Product Type (Prescription Drugs, Over-the-Counter Drugs, and Wellness Products), By Type (Products and Services), By End-User (Hospital Pharmacies, Drug Stores & Retail Pharmacies, and Others), and Regional Forecast, 2025-2032

Automated drug kiosks refer to computer-controlled systems that function to store, dispense, and track medications in any medical facility. These automated units also facilitate the efficient supply of medications among the general population. These automated units are also interfaced with other external databases, such as the facility’s admission billing system, enabling enhanced drug dispensation and patient billing.

There is an increasing demand for the automation of the pharmacy delivery system owing to certain benefits such as the provision of secure medication storage in the patient care units, electronic patient data tracking, and improved efficiency, amongst others. This, along with the integration of technology with these automated units, such as the availability of locked medication storage with access limited to authorized personnel, is further likely to support the growing adoption of these units among patients.

Furthermore, improved drug delivery timelines for surgical patients and a decreased number of errors in terms of drug dispensation, among others, are some of the other factors driving the focus of the key players. This is leading to the launches of innovative automated drug units, thereby resulting in the growth of the market worldwide.

• For instance, according to an article published by ScienceDirect, the average time spent by the operation room and post-operation room nurses is shortened by approximately 46.9 hours per month due to the usage of these systems. Thus, the increasing benefits of these automated drug units are further augmenting the adoption of these units among patients globally.

The COVID-19 pandemic had a positive impact on the global automated drug kiosk market. Increased stringent guidelines for the physical distancing norms, coupled with the focus being shifted to COVID-19 patients, resulted in the increased adoption of these automated drug systems for general medicines among the general population. Furthermore, the increased benefits of automated drug units, such as the integration of self-service technology, further augmented the adoption of these units among the population.

Segmentation

Key Insights

The report covers the following key insights:

• Overview: Technological Advancements in Automated Drugs Kiosks
• New Product Launches
• Key Industry Developments (Mergers, Acquisitions, and Partnerships)
• Impact of COVID-19 on the Automated Drug Kiosk Market

Analysis by Product Type

By product type, the market is classified into prescription drugs, over-the-counter drugs, and wellness products. The prescription drugs segment held a significant proportion of the global market in 2023. Increasing focus on the regulatory approvals for providing prescription drugs through these automated systems is likely to support the growing demand for these products in the market. Furthermore, the growing focus of the key players toward the partnerships and collaborations to launch innovative automated drug kiosks is also likely to contribute to the growing adoption of these products in the market.

• For instance, in February 2024, Calaveras County Public Health partnered with Anthem to launch an innovative public health vending machine for prescription drugs. Thus, increasing product launches for prescription drugs is likely to boost the adoption of these automated systems among the general population.

On the other hand, the over-the-counter segment is also expected to grow during the forecast period. The growth is due to the increasing benefits of these automated drug kiosks, such as increased efficiency, accessibility, and lesser time consumption, among others. This is leading to the rising adoption of automated drug kiosks for over-the-counter drugs. This, along with the growing number of key product launches in the market for providing over-the-counter drugs, is further likely to support the adoption of these systems in the market.

Regional Analysis

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The global market is geographically segmented into North America, Europe, Asia Pacific, Latin America, and the Middle East & Africa. North America dominated the automated drug kiosk market in 2023. The growth is due to factors such as the increasing focus on advanced technologies and improved healthcare infrastructure, among others, which are factors augmenting the demand for automated drug kiosks in the market. Furthermore, the growing demand for automation in pharmacy delivery systems is resulting in the growing focus of key players toward the launches of innovative automated drug kiosks in the market.

• For instance, in May 2024, Health To Go launched the smart vending machine in Pennsylvania with the aim of providing efficient and easily accessible services among patients. Thus, a growing number of product launches are further likely to boost patients' adoption of automated drug kiosks.

On the other hand, Europe is also expected to grow with a considerable CAGR during the forecast period. The growth is due to a growing focus on research and development activities to introduce innovative automated drug kiosks in the market. This, coupled with the rising number of pharmacies incorporating automated pharmacy units, is more likely to boost the adoption of these products in the region.

Key Players Covered

The report includes the profiles of key players, such as Omnicell, Capsa Healthcare, MedAvail Technologies, Inc., BD, Pickpoint, Asteres Inc., medifriendRx, and InstyMeds.

Key Industry Developments

• In April 2024, Dallas-based Kiosk operators acquired Wellmation, a pharmaceutical kiosk company, to strengthen its presence in the pharmaceutical industry.
• In June 2023, Changi General Hospital (CGH) launched the smart pharmacy automated drugs kiosk in Singapore to strengthen its market presence.
• In March 2019, OnMed announced the development of an interactive telemedicine kiosk, which includes a robotic mini pharmacy that can dispense pharmaceuticals.