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Crowdsourced Deliveries Market Size, Share, Industry, and COVID-19 Impact Analysis, By Type (Small Moves, Storage Moves, Store Delivery, Last-mile Delivery, and Others), By Application (Food & Groceries, Medicines, Retail, Manufacturing, Moving Industry, and Others), and Regional Forecast, 2024-2032

Region :Global | Report ID: FBI106981 | Status : Ongoing



Crowdsourced delivery, also known as crowd shipping, is a system used for package delivery to its customers by leveraging local, non-professional courier services. Its purpose in the system is to maximize the supply chain's efficiency. It can be the solution for worldwide delivery hurdles.

Technology's primary role in crowdsourced delivery is creating a centralized delivery management platform. Apps provide real-time visibility throughout the supply chain; driver apps ensure communication, delivery flow, contactless proof of delivery, and customer apps enable customer tracking and product feedback.

One can monitor collaborative fleet usage, respond to hourly or seasonal demands, and create alerts for customers and managers when deliveries are behind schedule. Moreover, crowdsourced deliveries are beneficial for both retailers and their customers. Companies can ship orders to their customers quickly, sometimes in an hour. Since contract couriers come with their vehicles, they are paid per hour or shift. So companies don't have to bear the costs of full-time employees and can save on fleet management, warehousing, benefits, and more. Further, crowdsourced delivery is an excellent example of a high-tech, resource-deficient operation. Some of the concerns with collaborative deployment are reliability, brand consistency, and regional differences in regulations and policies.

Crowdsourced delivery also has challenging factors such as maintaining control & consistency to maintain brand value. It is tricky to account for dispatch data, feedback control over delivery details, and others. Companies will need strict training to overcome such flaws with the partnering companies.

Impact of COVID-19 on the Global Crowdsourced Deliveries Market

The COVID-19 crisis has created uncertainty in the delivery/logistics and tracking markets. With logistics services slowing, workplaces closing, and travel restrictions hampering business growth, there is heightened panic among customers in cold chain segments. The governments of different countries announced varying shutdowns and temporary closure of industries, which led to the closure of borders that restricted the movement of transport and logistics services. The global business outlook has changed dramatically after the COVID-19 health crisis. Yet amid all these difficulties, delivery companies have responded to the COVID-19 crisis with surprising success, along with increased security measures and new technologies. Most governments worked with UNICEF to establish effective logistics systems for medicines storage for countries' drug needs during the pandemic's peak.

Key Insights

The report will cover the following key insights:

  • Key Industry Developments – Mergers, Acquisitions, and Partnerships

  • Porter’s Five Forces Analysis

  • PEST Analysis

  • Technological Developments

  • Impact of COVID-19 on the Global Crowdsourced Deliveries Market

Analysis by Type

Based on type, the market is classified into small moves, storage moves, store delivery, last-mile delivery, and others. Last-mile delivery is a service that delivers products to an end-user from the transportation hub as quickly as possible. The rapid growth of the logistics industry, coupled with an increase in the demand for last-mile delivery services, is propelling the growth of the last-mile delivery segment. Moreover, expanding transport facilities by the major startup companies has boosted the penetration of these services.

Regional Analysis

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Geographically, the crowdsourced deliveries market is segmented into North America, Asia Pacific, Europe, and the Rest of the World. Asia Pacific is the fastest-growing market, owing to the growing popularity of online food delivery and online shopping in the region. Increasing demand of consumers with advancing the number count & a variety of merchandise in reach are responsible for the enormous rise in online shopping. This recent pattern in online shopping and food delivery is increasing in Asian countries, leading to an increased need for delivery services. These factors will positively influence the crowdsourced deliveries market growth in this region.

  • For example, in April 2019, Zipline, San Francisco-based UAV manufacturer, started the delivery of medicines and healthcare products in Ghana and Rwanda using drones.

Key Players Covered

  • Bringg (U.S.)

  • Redwood Logistics (U.S.)

  • Amazon(U.S.)

  • Roadie (U.S.)

  • Burpy (U.S.)

  • Lugg (U.S.)

  • Uber eats (U.S.)

  • XPO Logistics Inc (U.S.)

  • Zomato (India)

  • Foodpanda (Germany)


By Type

By Application

By Geography

  • Small Moves

  • Storage Moves

  • Store Delivery

  • Last-mile Delivery

  • Others

  • Food & Groceries

  • Medicines

  • Retail

  • Manufacturing

  • Moving Industry

  • Others

  • North America (U.S., Canada, Mexico)

  • Europe (Germany, France, U.K., and Rest of Europe)

  • Asia Pacific (China, Japan, India, South Korea, and Rest of APAC)

  • Rest of the World

Key Industry Developments

  • In May 2020, Target (Minnesota, U.S.) acquired a proprietary batching and order-routing technology from Deliv (a crowd shipping same-day delivery startup in California, U.S.). While the retail giant didn't immediately implement the technology in its operations, it used it in research and development to improve its delivery processes.

  • In June 2019, Domino's Pizza, Inc. signed a partnership with Nuro, a U.S.-based robotics company, to provide pizzas in designated areas of Houston using a custom uncrewed vehicle called R2.

  • Ongoing
  • 2023
  • 2019-2022

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