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E-commerce logistics is a supply chain representing online sales and how a company’s online orders are fulfilled. E-commerce platforms have transformed the retail sector in the past few years with the growing trend of online shopping, including the rise in digitization that allows businesses to know their customers' preferences in any corner of the world. Key emerging industry trends include the use of augmented reality, chatbots, subscription-based services, social media marketing, blockchain, and Metaverse technologies. In this respect numerous retailers, such as Walmart and Target, have focused more on online sales since 2020, thus favoring market expansion.
A growing preference for reliable logistics services to transport goods fuels the global need for dependable logistics solutions. Various companies, such as FedEx Corporation, a Tennessee, U.S.-based transportation and logistics company, focus on E-commerce innovations employing big data, artificial intelligence, cloud computing, and social networking technologies to accelerate sales. For Instance, in Jan 2022, FedEx Corporation partnered with Microsoft Corporation, a U.S.-based technology company, for a cross-platform logistics solution using artificial intelligence and machine learning tools for retailers and brands.
The booming E-commerce industry is expected to positively influence the market growth over the forecast period. The growing demand of cross- border E-commerce logistics, and the expanding use of the Internet in developing countries, drive global market growth. E-commerce logistic companies such as DHL commit to sustainable processes by ensuring minimal resource use for transportation and packaging, stimulating market growth.
A shift in consumer demand online since 2020 has positively influenced the global E-commerce logistics market growth. According to a report by the United Nations Conference on Trade & Development (UNCTAD), the global E-commerce industry witnessed a rise in retail sales from 16% to 19% in 2020. The U.S. registered an increase in online sales from 11% to 14%, while China saw a spike of 20.7% to 24.9%. Furthermore, the closure of brick-and-mortar stores due to the lockdown increased online shopping, which propelled the demand for E-commerce logistic services in 2020.
The report will cover the following key insights:
The global market is segmented into transportation and warehousing based on service type. The transportation segment held a significant market share in 2022, particularly due to the extensive use of roadways for E-commerce operations to service various locations. Transportation is a crucial factor in the E-commerce logistics industry that facilitates convenient product delivery. Warehousing is another key aspect of the E-commerce logistics industry, which improves inventory tracking accuracy.
Based on operational area, the global market is segmented into domestic and international. The domestic segment dominated the market share in 2022 due to increased customer demand from local retailers and marketplaces. The domestic E-commerce market will likely witness significant growth due to emerging growth opportunities for small and midsize enterprises (SMEs) over the forecast period. The International segment registered significant growth in 2022, particularly due to the rise in cross-border trade with the easy availability of international brands on online platforms such as Alibaba and Amazon.
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The market is segmented into North America, Europe, Asia Pacific, South America, and Middle East & Africa regions. Asia Pacific held the largest share in the global E-commerce logistics market in 2022, particularly due to the increasing popularity of online shopping in countries including India, China, South Korea, and Japan. Furthermore, rapid urbanization, lifestyle change, and increasing consumer spending contributed to the rising E-commerce businesses in Asian countries in 2022.
North America is expected to grow significantly during the forecast period due to regional players' investments in mergers and acquisitions to expand their logistics business and provide a fast and flexible logistics network. For Instance: In May 2023, Flexport, a San Francisco, U.S.-based Logistics Company, announced the acquisition of Shopify Logistics, an Ontario, and Canadian company. This acquisition will likely strengthen Flexport’s advanced AI-driven optimization to streamline its supply chain and improve customer reliability.
The report includes the profiles of major players such as FedX Corporation, DHL International GmbH, Aramex International, Kenco Group Inc., XPO Logistics Plc., Clipper Logistics Plc., Gati Limited, United Parcel Service Inc., and others.
By Service Type
By Operational Area
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