Aviation Crew Management System Market to Grow at 7.7% CAGR During 2025-2032; Growing Concerns Regarding Mental Health of Crew to Boost Market Proliferation

Fortune Business Insights™ in its report titled “Aviation Crew Management System Market Size, Share, COVID-19 Impact Analysis, By Solution (Hardware, Software, and Services), By Application (Planning, Training, Tracking, and Others), and Regional Forecast, 2025-2032” observes that the global aviation crew management system market size was valued at USD 3.10 billion in 2024. The market is projected to grow from USD 3.41 billion in 2025 to USD 5.73 billion by 2032, exhibiting a CAGR of 7.7% over the forecast period.

Aviation crew management systems help airlines ensure compliance with regulations, manage their crew schedules and rotations, and enhance operational efficiency. The surging demand for air travel has put pressure on airlines to operate more flights along with the emergence of new airlines has escalated the need for these services. Crew management solutions help airlines to cut costs and optimizing crew utilization thus aiding market proliferation.

IBS Software Signs Agreement to Migrate its Crew Management Systems to iFlight Crew

In March 2023, IBS Software signed a five-year agreement with Malaysia Airlines Berhad to transfer its crew management systems to the cloud-based platform, iFlight Crew. This will enhance and automate Malaysia Airlines aviation operations by leveraging the advantages of machine learning and artificial intelligence. IBS Software has a longstanding partnership of over 10 years with Malaysia Airlines and will continue to support the company's journey to enhance its flight operations with solutions, including Manpower Planning, iFlight Crew Tracking, AD OPT Pairing, and Rostering Optimiser. These functions will help enhance employee productivity by automating decision-making and situational awareness.

Travel Restrictions and Quarantine Measures Inhibited Market Augmentation Amid the Pandemic

The COVID-19 outbreak caused the imposition of stringent nationwide lockdowns and travel restrictions worldwide. People were forced to stay home to curb the rising number of cases and the travel and tourism sectors suffered. Air travel dropped substantially and several airlines were forced to lay off many employees to stay afloat. This, in turn, impacted the aviation crew management system market growth negatively.

Growing Concerns Regarding Mental Health of Crew to Boost Market Proliferation

The aviation industry is a high-stress environment that requires crew members to perform their duties accurately and efficiently while dealing with irregular shift patterns, long periods away from home, and long working hours. These factors can have adverse effects on the mental health of crew members, resulting in stress, fatigue, depression, anxiety, and other mental health issues. Aviation crew management systems monitor the number of hours a crew member has worked and ensure that they receive adequate rest before their next shift. Additionally, it can also detect patterns of absenteeism, which may be an indicator of mental health issues, and alert management, thus enabling them to provide appropriate support. These factors are responsible for the crew management system market growth. 

On the other hand, the high implementation costs of aviation crew management systems will hinder their adoption by small companies, thus hampering market expansion. 

Mergers and Acquisitions Between Market Players to Drive Market Augmentation

Industry leaders are making strategic decisions to expand customer base, improve product portfolio, and earn higher profits. For example, in December 2020, CAE Inc. gained acquisition of Merlot Aero Limited for USD 35 million. Merlot Aero Limited is a New Zealand-based company that provides global deployment of airline operations software. This acquisition helps CAE to expands its offering into digitally enabled crew performance software and expertise.

Notable Industry Development

• September 2022: Cebu Pacific, a leading Philippines-based airline, selected IBS Software for its crew scheduling processes to enhance operational efficiency. The move is a part of the company’s digitalization journey. By implementing IBS Software’s cloud-based iFlight AD OPT solution, Cebu Pacific aims to replace manual processes with digital tools to implement advanced systems for crew rostering, crew pairing, and crew preferential bidding, thus increasing employee satisfaction.

List of Key Companies Profiled in the Report:

• CAE Inc. (U.S.)


• Advanced Optimization Systems Inc. (AOS) (U.S)


• IBS Software Services (India)


• Jeppesen (U.S.)


• NAVBLUE (France)


• Lufthansa Systems GMBH & Co (Germany)


• InteliSys Aviation Systems Inc. (Canada)


• Hexaware Technologies Ltd (India)


• Hitit Computer Services (Turkey)


• AIMS International Ltd (UAE)

To get a detailed report summary and research scope of this market, click here:

https://www.fortunebusinessinsights.com/commercial-aviation-crew-management-systems-market-103523

Further Report Findings

• Based on solution, the services segment led the market in 2024. Services refer to the process of scheduling and managing the crew members of an aviation company. They are essential for crew management companies and airlines as they help them in ensuring that the crew management systems are operating at peak efficiency.


• North America captured majority of the aviation crew management system market share in 2024 owing to the presence of major OEMs and rising adoption of the system due to its advantages. These systems provide advantages such as efficiency, cost savings, and scalability. These advantages will boost its adoption and contribute to market proliferation in the region.


• The Europe market is projected to grow substantially over the forecast period due to surging demand for efficient crew management solutions. For example, in April 2022, Lufthansa Systems signed an extended contract with LOT Polish Airlines for the use of the NetLine/ Crew and schedule management solution NetLine/Sched for eight years.

Table of Segmentation