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Interactive Kiosk Market to Hit $33.99 billion by 2027; Stoked by Increasing Demand for Advanced Kiosks Across Several Industries

February 11, 2021 | Machinery & Equipment

The global interactive kiosk market size is expected to gain momentum by reaching USD 33.99 billion by 2027. This is attributable to the increasing demand for advanced interactive kiosk across several industrial verticals globally. Fortune Business Insights in its latest report, titled, “Interactive Kiosk Market Size, Share & COVID-19 Impact Analysis, By Type (Public Information Kiosks, Financial Service Kiosks, Ticketing Kiosks, Hospital Registration Kiosks, Check-in Kiosks and Others), By Industry (Retail, BFSI, Healthcare, Hospitality, Airports, IT/Telecommunication and Others) and Regional Forecast, 2020-2027.”, mentions that the market stood at USD 16.10 billion in 2019 and is likely to exhibit a CAGR of 9.8% between 2020 and 2027.

Bankmed Deploys Diebold Nixdorf’s Advanced DN Series ATMs to Amplify its Market Position

In October 2019, Diebold Nixdorf, a leading connected commerce and banking solutions provider, announced that Bankmed will deploy its self-service DN Series ATMs across Lebanon. The company further reports that the ATMs will include a 19-inch multi-touchscreen that will facilitate check deposit and cash recycling. The DN Series is awarded with the prestigious Red Dot Award Product Design 2019 and is developed based on services and software-driven models offering advanced cash processing technology.

To get a detailed report summary and research scope of this market, click here:


Increasing Demand for Advanced Self-Service Kiosks Across Industrial Verticals to Feed Market Growth

The global pandemic, COVID-19 has led to significant changes across several industries. The companies are focusing on virtual user engagement more than ever to reduce the spread of the novel coronavirus. This has led to the increasing demand for advanced interactive kiosk equipped with modern advanced technologies such as artificial intelligence and the internet of things (IoT). These kiosks require fewer resources and have a user-friendly interface, along with a streamlined process. Therefore, the increasing demand for such kiosks from several industrial applications such as hospitality, airports, restaurants, and healthcare is expected to boost the global interactive kiosk market growth during the forecast period.

Product Launches by Prominent Companies to Consolidate Their Market Positions

The global market is fragmented by the presence of major companies striving to maintain their presence and gain a competitive edge over their rivals. They are doing so by developing innovative and advanced kiosks and further expanding their global footprint. Additionally, other key players are focusing on organic and inorganic methods to gain prominent position in the market in the forthcoming years.  

Industry Development:

  • March 2018 – Advantech unveiled latest self-service kiosks such as UTC-750 and UTC-720, to its UTC series. According to the company, these new products are efficient and innovative and can be adopted at airports, multiplex theatres, and restaurants.

List of the Companies Operating in the Global Market:

  • ZIVELO (United States)

  • Meridian Kiosks (United States)

  • KIOSK Information Systems (United States)

  • Olea Kiosks Inc. (United States)

  • SITA (Switzerland)

  • NCR Corporation (United States)

  • Diebold Nixdorf, Inc. (United States)

  • Advantech Co., Ltd. (Taiwan)

  • Embross (Canada)

  • Glory Global Solutions (International) Limited (United Kingdom)

  • iQmetrix (Canada)

  • REDYREF (United States)

  • DynaTouch (United States)

  • Peerless-AV (Germany)

  • CSA Service Solutions (United States)

  • H32 Design and Development, LLC (United States)

Further Report Findings:

  • North America stood at USD 4.95 billion in 2019. The region is expected to remain dominant and hold the highest position in the global interactive kiosk market in the forthcoming years. This is attributable to the increasing investment in developing advanced digital signage and the growing incorporation of advanced technologies such as artificial intelligence to enhance user interface across the kiosks in different industrial verticals in the region.

  • The market in Asia-Pacific is anticipated to showcase considerable growth backed by the growing adoption of interactive kiosk in different industrial applications such as hospitality, healthcare, and entertainment between 2020 and 2027.

  • Based on industry, the retail segment is expected to showcase exponential growth in the global market during the forecast period. This is ascribable to factors such as the surging demand for advanced kiosks at departmental stores, grocery shops, and convenience stores worldwide.

Table of Segmentation:



Study Period


Base Year


Forecast Period


Historical Period



  Value (USD billion)


  Type, Industry, Geography

By Type

  • Public Information Kiosks

  • Financial Service Kiosks

  • Ticketing Kiosks

  • Hospital Registration Kiosks

  • Check-in Kiosks

  • Others (Photo Kiosks, etc.)

By Industry

  • Retail

  • BFSI

  • Healthcare

  • Hospitality

  • Airports

  • IT/Telecommunication

  • Others (Entertainment, etc.)

By Geography

  • North America (By Type; By Industry, and By Country)

    • The U.S. (By Industry)

    • Canada (By Industry)

  • South America (By Type; By Industry, and By Country)

    • Brazil (By Industry)

    • Mexico (By Industry)

    • Rest of South America

  • Europe (By Type; By Industry, and By Country)

    • Germany (By Industry)

    • United Kingdom (By Industry)

    • France (By Industry)

    • Italy (By Industry)

    • Spain (By Industry)

    • Scandinavia (By Industry)

    • Rest of Europe

  • The Middle East & Africa (By Type; By Industry, and By Country)

    • GCC (By Industry)

    • South Africa (By Industry)

    • Rest of the Middle East & Africa

  • Asia Pacific (By Type; By Industry, and By Country)

    • China (By Industry)

    • Japan (By Industry)

    • India (By Industry)

    • Australia (By Industry)

    • Southeast Asia (By Industry)

    • Rest of Asia Pacific

Global Interactive Kiosk Market
  • PDF
  • 2019
  • 2016-2018
  • 120


  • 4850

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