Business Process Outsourcing Market Size, Share & Industry Analysis, By Deployment (On-premises and Cloud), By Service Type (Customer Service, Finance & Accounting, Human Resource, Sales & Marketing, and Others), By Outsourcing Type (Onshore, Nearshore, and Offshore), By Industry (BFSI, Healthcare, Manufacturing, IT & Telecom, Retail, and Others), and Regional Forecast, 2026 – 2034

ATTRIBUTE

DETAILS

Study Period

2021-2034

Base Year

2025

Forecast Period

2026-2034

Historical Period

2021-2024

Growth Rate

CAGR of 9.7% from 2026 to 2034

Unit

Value (USD Billion)

Segmentation

By Deployment

·         On-premises

·         Cloud

By Service Type

·         Customer Service

·         Finance & Accounting

·         Human Resource

·         Sales & Marketing

·         Others (Training and Development Outsourcing, Logistics, etc.)

By Outsourcing Type

·         Onshore

·         Nearshore

·         Offshore

By Industry

·         BFSI

·         Healthcare

·         Manufacturing

·         IT & Telecom

·         Retail

·         Others (Government and Defense)

By Region

·         North America (By Deployment, By Service Type, By Outsourcing Type, By Industry, and By Country)

o   U.S. (By Outsourcing Type)

o   Canada (By Outsourcing Type)

o   Mexico (By Outsourcing Type)

·         South America (By Deployment, By Service Type, By Outsourcing Type, By Industry, and By Country)

o   Brazil (By Outsourcing Type)

o   Argentina (By Outsourcing Type)

o   Rest of South America

·         Europe (By Deployment, By Service Type, By Outsourcing Type, By Industry, and By Country)

o   U.K. (By Outsourcing Type)

o   Germany (By Outsourcing Type)

o   France (By Outsourcing Type)

o   Italy (By Outsourcing Type)

o   Spain (By Outsourcing Type)

o   Russia (By Outsourcing Type)

o   Benelux (By Outsourcing Type)

o   Nordics (By Outsourcing Type)

o   Rest of Europe

·         Middle East & Africa (By Deployment, By Service Type, By Outsourcing Type, By Industry, and By Country)

o   Turkey (By Outsourcing Type)

o   Israel (By Outsourcing Type)

o   GCC (By Outsourcing Type)

o   North Africa (By Outsourcing Type)

o   South Africa (By Outsourcing Type)

o   Rest of Middle East & Africa

·         Asia Pacific (By Deployment, By Service Type, By Outsourcing Type, By Industry, and By Country)

o   China (By Outsourcing Type)

o   India (By Outsourcing Type)

o   Japan (By Outsourcing Type)

o   South Korea (By Outsourcing Type)

o   ASEAN (By Outsourcing Type)

o   Oceania (By Outsourcing Type)

o   Rest of Asia Pacific

Companies Profiled in the Report

·         Accenture (Ireland)

·         WNS (Holdings) (U.S.)

·         Teleperformance SE (France)

·         TTEC Holdings, Inc. (U.S.)

·         Wipro Limited (India)

·         Cognizant (U.S.)

·         Infosys BPM (India)

·         Transcom (Sweden)

·         Concentrix Corporation (U.S.)

·         HCL Technologies Limited (India)