Patient Experience Technology Market Size, Share & Industry Analysis, By Component (Software and Services), By Deployment (On-Premise, Cloud-based, and Hybrid), By Application (Appointment Scheduling & Access, Patient Communication & Engagement, Virtual Care, Patient Feedback / VoC & Service Recovery, Inpatient Engagement / Point-of-Care Experience, and Others), By End User (Healthcare Providers {Hospitals & ASCs, Post-Acute & Long-Term Care Facilities, and Others}, Healthcare Payers, and Others), and Regional Forecast, 2026-2034

Last Updated: January 12, 2026 | Format: PDF | Report ID: FBI115151

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Table of Content

Introduction
1. Research Scope
2. Market Segmentation
3. Research Methodology
4. Definitions and Assumptions
Executive Summary
Market Dynamics
1. Market Drivers
2. Market Restraints
3. Market Opportunities
4. Market Trends
Key Insights
1. Technological Advancements in Patient Experience Technology
2. Key Industry Developments – Mergers, Acquisitions, Partnerships etc.
3. New Product Launches, By Key Players
4. Regulatory Scenario, By Key Countries/Region
5. Key Start-ups in the Market
Global Patient Experience Technology Market Analysis, Insights and Forecast, 2021-2034
1. Market Analysis, Insights and Forecast – By Component
  1. Software
  2. Services
2. Market Analysis, Insights and Forecast – By Deployment
  1. On-Premise
  2. Cloud-based
  3. Hybrid
3. Market Analysis, Insights and Forecast – By Application
  1. Appointment Scheduling & Access
  2. Patient Communication & Engagement
  3. Virtual Care
  4. Patient Feedback / VoC & Service Recovery
  5. Inpatient Engagement / Point-of-Care Experience
  6. Others
4. Market Analysis, Insights and Forecast – By End User
  1. Healthcare Providers
    1. Hospitals & ASCs
    2. Post-Acute & Long-Term Care Facilities
    3. Others
  2. Healthcare Payers
  3. Others
5. Market Analysis, Insights and Forecast – Region
  1. North America
  2. Europe
  3. Asia Pacific
  4. Latin America
  5. Middle East & Africa
North America Patient Experience Technology Market Analysis, Insights and Forecast, 2021-2034
1. Market Analysis, Insights and Forecast – By Component
  1. Software
  2. Services
2. Market Analysis, Insights and Forecast – By Deployment
  1. On-Premise
  2. Cloud-based
  3. Hybrid
3. Market Analysis, Insights and Forecast – By Application
  1. Appointment Scheduling & Access
  2. Patient Communication & Engagement
  3. Virtual Care
  4. Patient Feedback / VoC & Service Recovery
  5. Inpatient Engagement / Point-of-Care Experience
  6. Others
4. Market Analysis, Insights and Forecast – By End User
  1. Healthcare Providers
    1. Hospitals & ASCs
    2. Post-Acute & Long-Term Care Facilities
    3. Others
  2. Healthcare Payers
  3. Others
5. Market Analysis, Insights and Forecast – By Country
  1. U.S.
  2. Canada
Europe Patient Experience Technology Market Analysis, Insights and Forecast, 2021-2034
1. Market Analysis, Insights and Forecast – By Component
  1. Software
  2. Services
2. Market Analysis, Insights and Forecast – By Deployment
  1. On-Premise
  2. Cloud-based
  3. Hybrid
3. Market Analysis, Insights and Forecast – By Application
  1. Appointment Scheduling & Access
  2. Patient Communication & Engagement
  3. Virtual Care
  4. Patient Feedback / VoC & Service Recovery
  5. Inpatient Engagement / Point-of-Care Experience
  6. Others
4. Market Analysis, Insights and Forecast – By End User
  1. Healthcare Providers
    1. Hospitals & ASCs
    2. Post-Acute & Long-Term Care Facilities
    3. Others
  2. Healthcare Payers
  3. Others
5. Market Analysis, Insights and Forecast – By Country/ Sub-Region
  1. U.K.
  2. Germany
  3. France
  4. Italy
  5. Spain
  6. Scandinavia
  7. Rest of Europe
Asia Pacific Patient Experience Technology Market Analysis, Insights and Forecast, 2021-2034
1. Market Analysis, Insights and Forecast – By Component
  1. Software
  2. Services
2. Market Analysis, Insights and Forecast – By Deployment
  1. On-Premise
  2. Cloud-based
  3. Hybrid
3. Market Analysis, Insights and Forecast – By Application
  1. Appointment Scheduling & Access
  2. Patient Communication & Engagement
  3. Virtual Care
  4. Patient Feedback / VoC & Service Recovery
  5. Inpatient Engagement / Point-of-Care Experience
  6. Others
4. Market Analysis, Insights and Forecast – By End User
  1. Healthcare Providers
    1. Hospitals & ASCs
    2. Post-Acute & Long-Term Care Facilities
    3. Others
  2. Healthcare Payers
  3. Others
5. Market Analysis, Insights and Forecast – By Country/ Sub-Region
  1. China
  2. Japan
  3. India
  4. Australia
  5. Southeast Asia
  6. Rest of Asia Pacific
Latin America Patient Experience Technology Market Analysis, Insights and Forecast, 2021-2034
1. Market Analysis, Insights and Forecast – By Component
  1. Software
  2. Services
2. Market Analysis, Insights and Forecast – By Deployment
  1. On-Premise
  2. Cloud-based
  3. Hybrid
3. Market Analysis, Insights and Forecast – By Application
  1. Appointment Scheduling & Access
  2. Patient Communication & Engagement
  3. Virtual Care
  4. Patient Feedback / VoC & Service Recovery
  5. Inpatient Engagement / Point-of-Care Experience
  6. Others
4. Market Analysis, Insights and Forecast – By End User
  1. Healthcare Providers
    1. Hospitals & ASCs
    2. Post-Acute & Long-Term Care Facilities
    3. Others
  2. Healthcare Payers
  3. Others
5. Market Analysis, Insights and Forecast – By Country/ Sub-Region
  1. Brazil
  2. Mexico
  3. Rest of Latin America
Middle East & Africa Patient Experience Technology Market Analysis, Insights and Forecast, 2021-2034
1. Market Analysis, Insights and Forecast – By Component
  1. Software
  2. Services
2. Market Analysis, Insights and Forecast – By Deployment
  1. On-Premise
  2. Cloud-based
  3. Hybrid
3. Market Analysis, Insights and Forecast – By Application
  1. Appointment Scheduling & Access
  2. Patient Communication & Engagement
  3. Virtual Care
  4. Patient Feedback / VoC & Service Recovery
  5. Inpatient Engagement / Point-of-Care Experience
  6. Others
4. Market Analysis, Insights and Forecast – By End User
  1. Healthcare Providers
    1. Hospitals & ASCs
    2. Post-Acute & Long-Term Care Facilities
    3. Others
  2. Healthcare Payers
  3. Others
5. Market Analysis, Insights and Forecast – By Country/ Sub-Region
  1. GCC
  2. South Africa
  3. Rest of Middle East & Africa
Competitive Analysis
1. Global Market Share Analysis (2025)
2. Company Profiles (Overview, Products & Services, SWOT analysis, Recent developments, strategies, financials (based on availability)
  1. Epic Systems Corporation
  2. Oracle
  3. GetWellNetwork, Inc.
  4. Veradigm LLC
  5. National Research Corporation
  6. Press Ganey
  7. Luma Health Inc.
  8. Relatient
  9. Hyro
  10. Phunware Inc.

Introduction
1. Research Scope
2. Market Segmentation
3. Research Methodology
4. Definitions and Assumptions
Executive Summary
Market Dynamics
1. Market Drivers
2. Market Restraints
3. Market Opportunities
4. Market Trends
Key Insights
1. Technological Advancements in Patient Experience Technology
2. Key Industry Developments – Mergers, Acquisitions, Partnerships etc.
3. New Product Launches, By Key Players
4. Regulatory Scenario, By Key Countries/Region
5. Key Start-ups in the Market
Global Patient Experience Technology Market Analysis, Insights and Forecast, 2021-2034
1. Market Analysis, Insights and Forecast – By Component
  1. Software
  2. Services
2. Market Analysis, Insights and Forecast – By Deployment
  1. On-Premise
  2. Cloud-based
  3. Hybrid
3. Market Analysis, Insights and Forecast – By Application
  1. Appointment Scheduling & Access
  2. Patient Communication & Engagement
  3. Virtual Care
  4. Patient Feedback / VoC & Service Recovery
  5. Inpatient Engagement / Point-of-Care Experience
  6. Others
4. Market Analysis, Insights and Forecast – By End User
  1. Healthcare Providers
    1. Hospitals & ASCs
    2. Post-Acute & Long-Term Care Facilities
    3. Others
  2. Healthcare Payers
  3. Others
5. Market Analysis, Insights and Forecast – Region
  1. North America
  2. Europe
  3. Asia Pacific
  4. Latin America
  5. Middle East & Africa
North America Patient Experience Technology Market Analysis, Insights and Forecast, 2021-2034
1. Market Analysis, Insights and Forecast – By Component
  1. Software
  2. Services
2. Market Analysis, Insights and Forecast – By Deployment
  1. On-Premise
  2. Cloud-based
  3. Hybrid
3. Market Analysis, Insights and Forecast – By Application
  1. Appointment Scheduling & Access
  2. Patient Communication & Engagement
  3. Virtual Care
  4. Patient Feedback / VoC & Service Recovery
  5. Inpatient Engagement / Point-of-Care Experience
  6. Others
4. Market Analysis, Insights and Forecast – By End User
  1. Healthcare Providers
    1. Hospitals & ASCs
    2. Post-Acute & Long-Term Care Facilities
    3. Others
  2. Healthcare Payers
  3. Others
5. Market Analysis, Insights and Forecast – By Country
  1. U.S.
  2. Canada
Europe Patient Experience Technology Market Analysis, Insights and Forecast, 2021-2034
1. Market Analysis, Insights and Forecast – By Component
  1. Software
  2. Services
2. Market Analysis, Insights and Forecast – By Deployment
  1. On-Premise
  2. Cloud-based
  3. Hybrid
3. Market Analysis, Insights and Forecast – By Application
  1. Appointment Scheduling & Access
  2. Patient Communication & Engagement
  3. Virtual Care
  4. Patient Feedback / VoC & Service Recovery
  5. Inpatient Engagement / Point-of-Care Experience
  6. Others
4. Market Analysis, Insights and Forecast – By End User
  1. Healthcare Providers
    1. Hospitals & ASCs
    2. Post-Acute & Long-Term Care Facilities
    3. Others
  2. Healthcare Payers
  3. Others
5. Market Analysis, Insights and Forecast – By Country/ Sub-Region
  1. U.K.
  2. Germany
  3. France
  4. Italy
  5. Spain
  6. Scandinavia
  7. Rest of Europe
Asia Pacific Patient Experience Technology Market Analysis, Insights and Forecast, 2021-2034
1. Market Analysis, Insights and Forecast – By Component
  1. Software
  2. Services
2. Market Analysis, Insights and Forecast – By Deployment
  1. On-Premise
  2. Cloud-based
  3. Hybrid
3. Market Analysis, Insights and Forecast – By Application
  1. Appointment Scheduling & Access
  2. Patient Communication & Engagement
  3. Virtual Care
  4. Patient Feedback / VoC & Service Recovery
  5. Inpatient Engagement / Point-of-Care Experience
  6. Others
4. Market Analysis, Insights and Forecast – By End User
  1. Healthcare Providers
    1. Hospitals & ASCs
    2. Post-Acute & Long-Term Care Facilities
    3. Others
  2. Healthcare Payers
  3. Others
5. Market Analysis, Insights and Forecast – By Country/ Sub-Region
  1. China
  2. Japan
  3. India
  4. Australia
  5. Southeast Asia
  6. Rest of Asia Pacific
Latin America Patient Experience Technology Market Analysis, Insights and Forecast, 2021-2034
1. Market Analysis, Insights and Forecast – By Component
  1. Software
  2. Services
2. Market Analysis, Insights and Forecast – By Deployment
  1. On-Premise
  2. Cloud-based
  3. Hybrid
3. Market Analysis, Insights and Forecast – By Application
  1. Appointment Scheduling & Access
  2. Patient Communication & Engagement
  3. Virtual Care
  4. Patient Feedback / VoC & Service Recovery
  5. Inpatient Engagement / Point-of-Care Experience
  6. Others
4. Market Analysis, Insights and Forecast – By End User
  1. Healthcare Providers
    1. Hospitals & ASCs
    2. Post-Acute & Long-Term Care Facilities
    3. Others
  2. Healthcare Payers
  3. Others
5. Market Analysis, Insights and Forecast – By Country/ Sub-Region
  1. Brazil
  2. Mexico
  3. Rest of Latin America
Middle East & Africa Patient Experience Technology Market Analysis, Insights and Forecast, 2021-2034
1. Market Analysis, Insights and Forecast – By Component
  1. Software
  2. Services
2. Market Analysis, Insights and Forecast – By Deployment
  1. On-Premise
  2. Cloud-based
  3. Hybrid
3. Market Analysis, Insights and Forecast – By Application
  1. Appointment Scheduling & Access
  2. Patient Communication & Engagement
  3. Virtual Care
  4. Patient Feedback / VoC & Service Recovery
  5. Inpatient Engagement / Point-of-Care Experience
  6. Others
4. Market Analysis, Insights and Forecast – By End User
  1. Healthcare Providers
    1. Hospitals & ASCs
    2. Post-Acute & Long-Term Care Facilities
    3. Others
  2. Healthcare Payers
  3. Others
5. Market Analysis, Insights and Forecast – By Country/ Sub-Region
  1. GCC
  2. South Africa
  3. Rest of Middle East & Africa
Competitive Analysis
1. Global Market Share Analysis (2025)
2. Company Profiles (Overview, Products & Services, SWOT analysis, Recent developments, strategies, financials (based on availability)
  1. Epic Systems Corporation
  2. Oracle
  3. GetWellNetwork, Inc.
  4. Veradigm LLC
  5. National Research Corporation
  6. Press Ganey
  7. Luma Health Inc.
  8. Relatient
  9. Hyro
  10. Phunware Inc.

Read Less

List of Figures

Figure 1: Global Patient Experience Technology Market Revenue Breakdown (USD million, %) by Region, 2025 & 2034

Figure 2: Global Patient Experience Technology Market Value Share (%), By Component, 2025 & 2034

Figure 3: Global Patient Experience Technology Market Value Share (%), By Deployment, 2025 & 2034

Figure 4: Global Patient Experience Technology Market Value Share (%), By Application, 2025 & 2034

Figure 5: Global Patient Experience Technology Market Value Share (%), By End User, 2025 & 2034

Figure 6: Global Patient Experience Technology Market Value Share (%), by Region, 2025 & 2034

Figure 7: North America Patient Experience Technology Market Value (USD million), By Component, 2025 & 2034

Figure 8: North America Patient Experience Technology Market Value Share (%), By Component, 2025

Figure 9: North America Patient Experience Technology Market Value (USD million), By Deployment, 2025 & 2034

Figure 10: North America Patient Experience Technology Market Value Share (%), By Deployment, 2025

Figure 11: North America Patient Experience Technology Market Value (USD million), By Application, 2025 & 2034

Figure 12: North America Patient Experience Technology Market Value Share (%), By Application, 2025

Figure 13: North America Patient Experience Technology Market Value (USD million), By End User, 2025 & 2034

Figure 14: North America Patient Experience Technology Market Value Share (%), By End User, 2025

Figure 15: North America Patient Experience Technology Market Value (USD million), by Country, 2025 & 2034

Figure 16: North America Patient Experience Technology Market Value Share (%), by Country, 2025

Figure 17: Europe Patient Experience Technology Market Value (USD million), By Component, 2025 & 2034

Figure 18: Europe Patient Experience Technology Market Value Share (%), By Component, 2025

Figure 19: Europe Patient Experience Technology Market Value (USD million), By Deployment, 2025 & 2034

Figure 20: Europe Patient Experience Technology Market Value Share (%), By Deployment, 2025

Figure 21: Europe Patient Experience Technology Market Value (USD million), By Application, 2025 & 2034

Figure 22: Europe Patient Experience Technology Market Value Share (%), By Application, 2025

Figure 23: Europe Patient Experience Technology Market Value (USD million), By End User, 2025 & 2034

Figure 24: Europe Patient Experience Technology Market Value Share (%), By End User, 2025

Figure 25: Europe Patient Experience Technology Market Value (USD million), by Country/ Sub-region, 2025 & 2034

Figure 26: Europe Patient Experience Technology Market Value Share (%), by Country/ Sub-region, 2025

Figure 27: Asia Pacific Patient Experience Technology Market Value (USD million), By Component, 2025 & 2034

Figure 28: Asia Pacific Patient Experience Technology Market Value Share (%), By Component, 2025

Figure 29: Asia Pacific Patient Experience Technology Market Value (USD million), By Deployment, 2025 & 2034

Figure 30: Asia Pacific Patient Experience Technology Market Value Share (%), By Deployment, 2025

Figure 31: Asia Pacific Patient Experience Technology Market Value (USD million), By Application, 2025 & 2034

Figure 32: Asia Pacific Patient Experience Technology Market Value Share (%), By Application, 2025

Figure 33: Asia Pacific Patient Experience Technology Market Value (USD million), By End User, 2025 & 2034

Figure 34: Asia Pacific Patient Experience Technology Market Value Share (%), By End User, 2025

Figure 35: Asia Pacific Patient Experience Technology Market Value (USD million), by Country/ Sub-region, 2025 & 2034

Figure 36: Asia Pacific Patient Experience Technology Market Value Share (%), by Country/ Sub-region, 2025

Figure 37: Latin America Patient Experience Technology Market Value (USD million), By Component, 2025 & 2034

Figure 38: Latin America Patient Experience Technology Market Value Share (%), By Component, 2025

Figure 39: Latin America Patient Experience Technology Market Value (USD million), By Deployment, 2025 & 2034

Figure 40: Latin America Patient Experience Technology Market Value Share (%), By Deployment, 2025

Figure 41: Latin America Patient Experience Technology Market Value (USD million), By Application, 2025 & 2034

Figure 42: Latin America Patient Experience Technology Market Value Share (%), By Application, 2025

Figure 43: Latin America Patient Experience Technology Market Value (USD million), By End User, 2025 & 2034

Figure 44: Latin America Patient Experience Technology Market Value Share (%), By End User, 2025

Figure 45: Latin America Patient Experience Technology Market Value (USD million), by Country/ Sub-region, 2025 & 2034

Figure 46: Latin America Patient Experience Technology Market Value Share (%), by Country/ Sub-region, 2025

Figure 47: Middle East & Africa Patient Experience Technology Market Value (USD million), By Component, 2025 & 2034

Figure 48: Middle East & Africa Patient Experience Technology Market Value Share (%), By Component, 2025

Figure 49: Middle East & Africa Patient Experience Technology Market Value (USD million), By Deployment, 2025 & 2034

Figure 50: Middle East & Africa Patient Experience Technology Market Value Share (%), By Deployment, 2025

Figure 51: Middle East & Africa Patient Experience Technology Market Value (USD million), By Application, 2025 & 2034

Figure 52: Middle East & Africa Patient Experience Technology Market Value Share (%), By Application, 2025

Figure 53: Middle East & Africa Patient Experience Technology Market Value (USD million), By End User, 2025 & 2034

Figure 54: Middle East & Africa Patient Experience Technology Market Value Share (%), By End User, 2025

Figure 55: Middle East & Africa Patient Experience Technology Market Value (USD million), by Country/ Sub-region, 2025 & 2034

Figure 56: Middle East & Africa Patient Experience Technology Market Value Share (%), by Country/ Sub-region, 2025

Figure 57: Global Patient Experience Technology Market Share (%), by Company, 2025

List of Tables

Table 1: Global Patient Experience Technology Market Revenue (USD million) Forecast, By Component, 2021-2034

Table 2: Global Patient Experience Technology Market Revenue (USD million) Forecast, By Deployment, 2021-2034

Table 3: Global Patient Experience Technology Market Revenue (USD million) Forecast, By Application, 2021-2034

Table 4: Global Patient Experience Technology Market Revenue (USD million) Forecast, By End User, 2021-2034

Table 5: Global Patient Experience Technology Market Revenue (USD million) Forecast, By Healthcare Providers, 2021-2034

Table 6: Global Patient Experience Technology Market Revenue (USD million) Forecast, by Region, 2021-2034

Table 7: North America Patient Experience Technology Market Revenue (USD million) Forecast, By Component, 2021-2034

Table 8: North America Patient Experience Technology Market Revenue (USD million) Forecast, By Deployment, 2021-2034

Table 9: North America Patient Experience Technology Market Revenue (USD million) Forecast, By Application, 2021-2034

Table 10: North America Patient Experience Technology Market Revenue (USD million) Forecast, By End User, 2021-2034

Table 11: North America Patient Experience Technology Market Revenue (USD million) Forecast, By Healthcare Providers, 2021-2034

Table 12: North America Patient Experience Technology Market Revenue (USD million) Forecast, by Country, 2021-2034

Table 13: Europe Patient Experience Technology Market Revenue (USD million) Forecast, By Component, 2021-2034

Table 14: Europe Patient Experience Technology Market Revenue (USD million) Forecast, By Deployment, 2021-2034

Table 15: Europe Patient Experience Technology Market Revenue (USD million) Forecast, By Application, 2021-2034

Table 16: Europe Patient Experience Technology Market Revenue (USD million) Forecast, By End User, 2021-2034

Table 17: Europe Patient Experience Technology Market Revenue (USD million) Forecast, By Healthcare Providers, 2021-2034

Table 18: Europe Patient Experience Technology Market Revenue (USD million) Forecast, by Country/ Sub-region, 2021-2034

Table 19: Asia Pacific Patient Experience Technology Market Revenue (USD million) Forecast, By Component, 2021-2034

Table 20: Asia Pacific Patient Experience Technology Market Revenue (USD million) Forecast, By Deployment, 2021-2034

Table 21: Asia Pacific Patient Experience Technology Market Revenue (USD million) Forecast, By Application, 2021-2034

Table 22: Asia Pacific Patient Experience Technology Market Revenue (USD million) Forecast, By End User, 2021-2034

Table 23: Asia Pacific Patient Experience Technology Market Revenue (USD million) Forecast, By Healthcare Providers, 2021-2034

Table 24: Asia Pacific Patient Experience Technology Market Revenue (USD million) Forecast, by Country/ Sub-region, 2021-2034

Table 25: Latin America Patient Experience Technology Market Revenue (USD million) Forecast, By Component, 2021-2034

Table 26: Latin America Patient Experience Technology Market Revenue (USD million) Forecast, By Deployment, 2021-2034

Table 27: Latin America Patient Experience Technology Market Revenue (USD million) Forecast, By Application, 2021-2034

Table 28: Latin America Patient Experience Technology Market Revenue (USD million) Forecast, By End User, 2021-2034

Table 29: Latin America Patient Experience Technology Market Revenue (USD million) Forecast, By Healthcare Providers, 2021-2034

Table 30: Latin America Patient Experience Technology Market Revenue (USD million) Forecast, by Country/ Sub-region, 2021-2034

Table 31: Middle East & Africa Patient Experience Technology Market Revenue (USD million) Forecast, By Component, 2021-2034

Table 32: Middle East & Africa Patient Experience Technology Market Revenue (USD million) Forecast, By Deployment, 2021-2034

Table 33: Middle East & Africa Patient Experience Technology Market Revenue (USD million) Forecast, By Application, 2021-2034

Table 34: Middle East & Africa Patient Experience Technology Market Revenue (USD million) Forecast, By End User, 2021-2034

Table 35: Middle East & Africa Patient Experience Technology Market Revenue (USD million) Forecast, By Healthcare Providers, 2021-2034

Table 36: Middle East & Africa Patient Experience Technology Market Revenue (USD million) Forecast, by Country/ Sub-region, 2021-2034

STUDY PERIOD: 2021-2034
BASE YEAR: 2025
HISTORICAL DATA: 2021-2024
NO OF PAGES: 195

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