"Smart Strategies, Giving Speed to your Growth Trajectory"

Bot Services Market Size, Share & Industry Analysis, By Mode (Audio, Video, Text), By Services (Framework, Platform), By Deployment (Social Media, Websites, Mobile Application), By End-User (BFSI, Government, Education, Telecommunications) And Regional Forecast, 2024-2032

Region :Global | Report ID: FBI105891 | Status : Ongoing

 

KEY MARKET INSIGHTS

The growing number of adoption in the Internet and online services around the world has demanded bot services. The accessibility of numerous tools and platforms for providers to develop and implement bot services and an increase in bot usage in various sectors such as BFSI and E-commerce are accelerating market expansion. Bots can address a wide range of difficulties, including those more complex, such as taxes. These services allow users to add intelligent agents that can communicate without investing time and money in implementing their own AI.


Smaller enterprises also adopt Chatbots for customer service and even internal tasks, which can help them save money and financial resources to expand their company. As a result, the opportunity for bots to be used in the workplace has developed.

The increasing demand for feature phones and the incorporation of advanced AI and NLP techniques are some of the growth factors for the bot services market. The BOT services industry benefits from increased investment, growing demand for enhanced services, digitization, and urbanization. Moreover, increased alliances and a broader ecosystem provide profitable prospects for market players.

The outbreak of the COVID-19 pandemic is positively impacted the global bots services market. It is primarily due to the increased majority of the people working from home, resulting in service companies turning to bots to help clients resolve their issues quickly. Moreover, during the COVID-19 pandemic, chatbot sales increased in the healthcare industry. Many commercial and public health care websites used chatbots for basic healthcare assessment and diagnosis of isolated patients.


  • In April 2020, WHO (World Health Organisation) launched chatbots on Facebook messenger to provides quick and accurate information about COVID-19 through Facebook's worldwide reach.


Up Arrow

Key Market Driver -

Increasing implementation in advanced technology such as adoption of web, AI and cloud based technology to drive the market growth.

Down Arrow

Key Market Restraint -

Increasing Cyber Attack and security issues to restrict the market growth


Key Players Covered:


The major companies in the global bot services market include Amazon Web Services, Aspect Software, Inc., Astute, Inc., Google LLC., Microsoft Corporation, Nuance Communication, Inc., Creative Virtual Ltd., Facebook, Inc., IBM Corporation, RASA Technologies GmbH, Kore, Inc., CogniCor Technologies, Inbenta Technologies, Next IT Corporation, Avaamo, and others.

Regional Analysis:


North America is expected to hold a significant market share in the global bot service market. They were owing to rapid technological adoption and the availability of a considerable number of bot service providers. The region presents one of the most well-structured economies in terms of Gross domestic product, technological breakthroughs, and technical infrastructure. Companies in the United States and Canada have readily accepted Bot services to communicate with their customers. These are all factors driving the market growth in North America.

APAC is likely to exhibit remarkable market growth with the highest CAGR during the forecast period due to increased social media users such as facebook messenger, telegram, and WeChat. Increasing user involvement on social media is one of the primary elements driving the market growth in the APAC region. The market in Europe holds considerable market growth owing to an increasing requirement for bots services among enterprises.

To gain extensive insights into the market, Request for Customization


Segmentation






























  ATTRIBUTE

  DETAILS

By Mode



  • Audio

  • Video

  • Text



By Services



  • Framework

  • Platform



By Deployment



  • Social Media

  • Websites

  • Mobile Application



By End-User



  • BFSI

  • Government

  • Education

  • Telecommunications

  • Healthcare

  • Travel & Hospitality

  • Media & Entertainment

  • Others



By Region



  • North America (the US and Canada)

  • Europe ( U.K., Germany, France, and Rest of Europe)

  • Asia Pacific (Japan, China, India, South East Asia, and Rest of Asia Pacific)

  • Middle East & Africa (South Africa, GCC, and Rest of the Middle East & Africa)

  • Latin America (Brazil, Mexico, and Rest of Latin America)



Bot Services Industry Developments:



  • In January 2021, Microsoft Corporation announced the transition of the Microsoft healthcare Bot Service to Azure for enabling customers to take advantages of Azure’s improved tools, security, compliance feature.

  • In May 2020, The Poynter Institute’s International Fact-Checking Network (IFCN) launched chatbots on WhatsApp to provide access to the translated work of more than 80 fact-checking organisations around the world.





  • Ongoing
  • 2023
  • 2019-2022
  • Pre Book
Multi-report Purchase Plan
    A Customized Plan Will be Created Based on the number of reports you wish to purchase
Information & Technology Clients
Lek
huawei
Bain & Company
Toshiba
Dell
Client Testimonials

“We are quite happy with the methodology you outlined. We really appreciate the time your team has spent on this project, and the efforts of your team to answer our questions.”

- One of the largest & renowned medical research centers based in the U.S. on a report on the U.S. NIPT Market.

“Thanks a million. The report looks great!”

- Feedback from a consultant on a report on the U.S. Beef Market.

“Thanks for the excellent report and the insights regarding the lactose market.”

- Brazil based company specializing in production of protein ingredients.

“I liked the report; would it be possible to send me the PPT version as I want to use a few slides in an internal presentation that I am preparing.”

- Global Digital Services Agency on a report on the Global Luxury Goods Market.

“This report is really well done and we really appreciate it! Again, I may have questions as we dig in deeper. Thanks again for some really good work.”

- U.S.-based biotechnology company focussing on treatment of chronic pain.

“Kudos to your team. Thank you very much for your support and agility to answer our questions.”

- Europe-based provider of solutions to automate data centre operations.

“We appreciate you and your team taking out time to share the report and data file with us, and we are grateful for the flexibility provided to modify the document as per request. This does help us in our business decision making. We would be pleased to work with you again, and hope to continue our business relationship long into the future.”

- India-based manufacturer of industrial and specialty intermediates with a strong global presence.

“I want to first congratulate you on the great work done on the Medical Platforms project. Thank you so much for all your efforts.”

- One of the largest cosmetics company in the world.

“Thank you very much. I really appreciate the work your team has done. I feel very comfortable recommending your services to some of the other startups that I’m working with, and will likely establish a good long partnership with you.”

- U.S. based startup operating in the cultivated meat market.

“We received the below report on the U.S. market from you. We were very satisfied with the report.”

- Global hearing aids manufacturer.

“I just finished my first pass-through of the report. Great work! Thank you!”

- U.S. based solar racking solutions provider.

“Thanks again for the great work on our last partnership. We are ramping up a new project to understand the imaging and imaging service and distribution market in the U.S.”

- World’s leading advisory firm.

“We feel positive about the results. Based on the presented results, we will do strategic review of this new information and might commission a detailed study on some of the modules included in the report after end of the year. Overall we are very satisfied and please pass on the praise to the team. Thank you for the co-operation!”

- Germany based machine construction company.

“Thank you very much for the very good report. I have another requirement on cutting tools, paper crafts and decorative items.”

- Japanese manufacturing company of stationery products.

“We are happy with the professionalism of your in-house research team as well as the quality of your research reports. Looking forward to work together on similar projects”

- One of the Leading Food Companies in Germany

“We appreciate the teamwork and efficiency for such an exhaustive and comprehensive report. The data offered to us was exactly what we were looking for. Thank you!”

- Intuitive Surgical

“I recommend Fortune Business Insights for their honesty and flexibility. Not only that they were very responsive and dealt with all my questions very quickly but they also responded honestly and flexibly to the detailed requests from us in preparing the research report. We value them as a research company worthy of building long-term relationships.”

- Major Food Company in Japan

“Well done Fortune Business Insights! The report covered all the points and was very detailed. Looking forward to work together in the future”

- Ziering Medical

“It has been a delightful experience working with you guys. Thank you Fortune Business Insights for your efforts and prompt response”

- Major Manufacturer of Precision Machine Parts in India

“I had a great experience working with Fortune Business Insights. The report was very accurate and as per my requirements. Very satisfied with the overall report as it has helped me to build strategies for my business”

- Hewlett-Packard

“This is regarding the recent report I bought from Fortune Business insights. Remarkable job and great efforts by your research team. I would also like to thank the back end team for offering a continuous support and stitching together a report that is so comprehensive and exhaustive”

- Global Management Consulting Firm

“Please pass on our sincere thanks to the whole team at Fortune Business Insights. This is a very good piece of work and will be very helpful to us going forward. We know where we will be getting business intelligence from in the future.”

- UK-based Start-up in the Medical Devices Sector

“Thank you for sending the market report and data. It looks quite comprehensive and the data is exactly what I was looking for. I appreciate the timeliness and responsiveness of you and your team.”

- One of the Largest Companies in the Defence Industry
We use cookies to enhance your experience. By continuing to visit this site you agree to our use of cookies . Privacy.
X