Contract Cleaning Service Market Size, Share & Industry Analysis, By Type (General/Janitorial Cleaning, Specialized & Industrial Cleaning, Disinfection & Sanitization, and Waste Management & Ancillary Services), By End-Use Industry (Residential, Commercial, and Industrial) and Regional Forecast, 2025-2032

The global contract cleaning service market size was valued at USD 336.99 million in 2024. The market is projected to grow from USD 351.11 million in 2025 to USD 451.61 million by 2032, exhibiting a CAGR of 3.7% during the forecast period. Europe dominated the contract cleaning service market with a market share of 37.59% in 2024.

Contract cleaning services are outsourced professional cleaning services that are offered to industrial, commercial and residential end users under a legal agreement/contract. This includes services such as window washing, deep cleaning, sanitation, specialized deep cleaning, and others, thus aiding businesses to maintain hygiene and cleanliness standards without hiring in-house staff.

The market is growing significantly due to the growing awareness about workplace hygiene, increasing demand from healthcare, offices, hospitality, and real estate sectors. Additionally, the increase in outsourcing non-core businesses fuels the market growth.

Major key players operating in the market include ISS A/S, ABM Industries Incorporated, Sodexo S.A., Compass Group PLC, Rentokil Initial plc, Mitie Group plc, and others. These companies are adopting strategies including integration of technologies, acquisitions, mergers and others, to serve end-user needs.

MARKET DYNAMICS

Market Drivers

Institutional Outsourcing & Hygiene Standardization Drives the Market Development

Post-pandemic change in hygiene needs and ESG procurement rules are driving the contract cleaning service market growth. Businesses globally, from public institutions to logistics, healthcare, data centers, airports and others, are increasingly outsourcing various services, including a broader scope of cleaning under a contract of several years. This ensures consistency, accountability and cost effectiveness for businesses.

Additionally, ESG based procurement policies with growing expectations around indoor air quality, disinfection, and low-VOC chemical releases, promotes the market expansion.

• For instance, in June 2025, the Indian Ministry of Housing and Urban Affairs, issued a “model contracting framework” to outsource mechanized sewer and septic tank cleaning to private operators, implementing safety, long term agreement and service benchmark.

Market Restraints

Labor Intensity, Wage Inflation, and Margin Compression Hampers the Market Growth

Labor intensity and inflation in wages tends to limit the market growth. The industry relies on a larger workforce for daily operations, leading to issues including labor costs, increasing compliance requirements, and high employee turnover. Additionally, as countries are raising the minimum wage levels and solidifying their labor regulations, service providers are facing challenges related to operational costs. Moreover, fragmentation of the market is allowing for high competitions based on price rather than service quality or innovation.

While robotics, data analytics, and automation aids in offset labor pressures, it demands investing higher capital and significant change management. This creates difficulties for mid-sized and smaller operators to gain funding or adopt advanced technologies efficiently. 

Market Opportunities

High-Value Regulated Sites & ESG-Linked Services Offers Lucrative Growth Opportunities

Various industries including pharmaceuticals, healthcare, manufacturing, airport, data centers, food and beverages, and others require high levels of hygiene and contamination control. These need certified standard operating procedures (SOPs), regulatory adherence, and constant surveillance, thus generating lucrative opportunities for the market. 

Additionally, shifting procurement priorities due to increasing interest in Environmental, Social, and Governance (ESG) standards also generates market opportunity. Adoption of advanced technologies including cleaning Robots-as-a-Service (RaaS), sensor based quality control (QA) systems and others across Asia Pacific and Middle East & Africa regions aids in minimizing human errors and monitoring performance in real-time. 

CONTRACT CLEANING SERVICE MARKET TRENDS 

Shift to Performance-Based IFM and Automation & Digital QA has Emerged as a Prominent Market Trend

One of the major emerging trends in the market is the rapid shift from traditional manpower based contracts to performance based Integrated Facility Management (IFM) models. Contracts are priced based on quantifiable outcomes rather than per hour based charges, resulting in Service Level Agreement (SLA). This performance based approach tends to balance the service delivery and client expectations, enabling accountability, flexibility, and efficiency in operations.  Additionally, the use of automation and digital Quality Assurance (QA) technologies further promotes market expansion. These tools include IoT sensors, apps as checklists, ATP testing to verify hygiene and others aid in monitoring the quality of services offered. 

• For instance, in March 2025, Primech AI Pte. Ltd. a subsidiary of Primech Holdings Limited entered into Robotics as a Service (RaaS) business line, transforming the cleaning solutions industry. This strategic initiative addresses critical industry challenges such as labor shortages, hygiene standards, and operational costs through proprietary AI-driven technology.

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SEGMENTATION ANALYSIS

By Type

Increasing Demand for Cleaning Services Boosts General/Janitorial Cleaning Segment Growth

Based on type, the market is segmented into general/janitorial cleaning, specialized & industrial cleaning, disinfection & sanitization, and waste management & ancillary services.

In 2024, general/janitorial cleaning segment held the largest contract cleaning service market share and with a revenue share of USD 182.58 million. This dominance is attributed to its increasing demand for contract cleaning services in different sections such as office buildings, retail, education, public and commercial buildings. Such settings need cleaning on daily or weekly basis including vacuuming, mopping, dusting, and disinfection of surfaces, leading to a consistent flow of contracts.

The specialized & industrial cleaning segment is growing at a CAGR of 5.1%. This growth is majorly due to increasing demand across highly regulated industries including healthcare, biotechnology, pharmaceuticals, food processing plants and semiconductor manufacturing. These industries require cleaning services that meet strict hygiene, safety and regulatory standards. Moreover, the growing trend of outsourcing services across such services also promotes the segment growth.

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By End Use Industry

Recurring Need For Hygiene In Various End-Use Industries To Drive The Segment Growth

The market is divided into residential, commercial, and industrial, based on end use industry.

Among these, the commercial segment dominated the market with a revenue share of USD 205.44 million in 2024. This is due to its extensive and recurring need across various end-use industries including retail spaces, offices, educational institutions, hospitality and airports. These areas need frequent maintenance of hygiene majorly on a daily or weekly basis to enable cleanliness, compliance with health standards and safety. Additionally, the presence of multisite portfolios and integrated facilities management (IMF) contracts, strengthens the segment’s growth.

Moreover, the industrial segment held the highest CAGR owing to a growth in logistics, manufacturing and highly regulated sectors including food and beverages, pharmaceuticals, data centers and electronics. This demands stringent compliance and hygiene standards, across cleanrooms, process and post-construction areas, leading to outsourcing of specialized cleaning providers. These factors collectively contribute to the segment’s growth. 

CONTRACT CLEANING SERVICE MARKET REGIONAL OUTLOOK

Geographically the market is segmented into North America, Europe, Asia Pacific, South America, and Middle East & Africa.

Europe

Europe dominated the market with a share of USD 126.69 million in 2024 and is predicted to reach USD 131.00 million by 2025. This is due to the presence of extensive commercial and public facilities across the region. Additionally, the region has mature outsources and IFM practices, leading to the region’s market growth. The region also has a strong structured tendering process, institutional frameworks, and strict safety and hygiene standards that fosters a competitive and well-organized cleaning industry, majorly across the U.K. Markets across countries including the U.K., Germany, and Italy are likely to reach USD 33.00 million, USD 20.45 million, and USD 11.45 million in 2025, respectively.

North America

The North America market is substantially growing with a revenue share of USD 85.88 million in 2023 and USD 89.40 million in 2024. This growth is driven by growing need for sanitation, hygiene and workplace security across healthcare, corporate and educational facilities. Moreover, the region also has a strong commercial infrastructure and notices a rise in outsourcing trends across businesses looking for effective operations, fueling the market growth. Additionally, the growing office infrastructure, retail spaces, and residential buildings leads to the increasing demand for such services across U.S. The country is predicted to contribute a share of USD 69.58 million by 2025.

Asia Pacific

The Asia Pacific region is witnessing a highest CAGR of 5% and is likely to reach USD 78.09 million by 2025. This is driven by the growing urban development, formalization of outsourcing practices, and industrial expansion. Moreover, growing infrastructure across industrial, commercial, and public sectors has also enhanced the need for professional cleaning services. Countries such as India and China are expected to reach USD 14.84 million and USD 28.12 million by 2025. 

South America and Middle East & Africa

The markets of South America and Middle East & Africa are growing with an expected share of USD 22.22 million and USD 27.01 million respectively in 2025 due to expansion of commercial settings, urbanization, and adoption of outsourced services. Growing investments in hospitality, retail, healthcare, and industrial facilities are also driving the need for contract cleaning services across the region. The GCC countries are predicted to reach USD 16.06 million by 2025. 

COMPETITIVE LANDSCAPE

Key Industry Players

Growing Focus of Key Players on Technological Innovation Strengthens their Market Positions

The contract cleaning service industry is competitive with a presence of various regional and global players including Sodexo S.A., ISS A/S, Mitie Group plc, ABM Industrial Incorporated, Compass Group PLC, and others. This competition is driven by pricing, technological innovation, service quality and various green cleaning practices adopted by these key players. Moreover, the increased focus on eco-friendly cleaning products, digital monitoring tools and automation also reshapes the market growth.

LIST OF KEY CONTRACT CLEANING SERVICE COMPANIES PROFILED:

• ISS A/S (Denmark)
• ABM Industries Incorporated (U.S.)
• Sodexo S.A. (France)
• Compass Group PLC (U.K.)
• Rentokil Initial plc (U.K.)
• Mitie Group plc (U.K.)
• ATALIAN Global Services (France)
• Dussmann Group (Germany)
• GDI Integrated Facility Services Inc. (Canada)
• OCS Group International Limited (U.K.)
• Grupo EULEN, S.A. (Spain)
• Clece, S.A. (Spain)
• ONET SA (France)
• Rekeep S.p.A. (Italy)
• Coor Service Management Holding AB (Sweden)

KEY INDUSTRY DEVELOPMENTS:

• In October 2025, Preston Hollow Cleaning Services, a commercial cleaning company serving the Dallas-Fort Worth metroplex, announced the expansion of its specialized cleaning capabilities to address improved demand from area businesses looking for inclusive janitorial solutions. The expansion comprises enhanced post-construction cleanup services, industrial cleaning protocols, and eco-friendly cleaning opportunities designed to meet the varied needs of Dallas’s growing business community.
• In July 2025, Louisville Cleaning Pros LLC, a new firm in the residential and commercial cleaning industry was introduced in Louisville, Kentucky. It focuses on providing high-quality, reliable cleaning services, catering both homeowners and businesses looking for a hassle-free, fully digital service experience.
• In June 2025, Softbank Robotics America launched a heterogeneous integration platform for the commercial cleaning industry. SoftBank Robotics Connect is an online platform that offers a streamlined and automated approach to manage heterogeneous fleets of autonomous solutions, enabling operational transparency and increased productivity.
• In April 2025, a catering service provider, Thomas Franks and Kanso Facilities Management, have launched Curo, a cleaning company for the independent education sector. This joint venture targets the independent school market and has already mobilized several independent school contracts across the U.K.
• In February 2025, Menzies Aviation, a company that specializes in ground services, cargo, and fueling, among others, signed a major deal with Air India. The company will provide passenger, ramp, de-icing, and cleaning services at London Heathrow (LHR), Copenhagen Airport (CPH), Toronto Pearson International Airport (YYZ), Kuwait International Airport (KWI), and Los Angeles International Airport (LAX).

REPORT COVERAGE

The global report provides a detailed analysis of the market and focuses on key aspects such as prominent companies, deployment modes, types, and end users of the product. Besides this, it offers insights into the contract cleaning service market trends and highlights key industry developments and market share analysis for key companies. In addition to the aforementioned factors, the report encompasses several factors that have contributed to the growth of the market over recent years.

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Report Scope & Segmentation