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Nurse Call Systems Market Size, Share & Industry Analysis, By Technology (Wired and Wireless), By Product (Basic Button Based Systems, Mobile Integrated Systems, IP Based Systems, and Others), By End-user (Hospitals, Assisted Living and Nursing Centers, Home Care Setting, and Others), and Regional Forecast, 2023-2030

Region : Global | Format: PDF | Report ID: FBI100274



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The nurse call systems market size was USD 1.62 billion in 2022 and is projected to grow from USD 1.86 billion in 2023 to USD 4.47 billion by 2030, exhibiting a CAGR of 13.4%. North America dominated the global market with a share of 37.65% in 2022.

Nurse call systems, also known as nurse call devices, are communication systems that are used in hospitals and nursing homes. These systems are used for various communication and patient monitoring purposes. The major applications of nurse call devices fall under patient monitoring. Recent technologies that offer patient monitoring integration have proven beneficial for the nursing of critical care patients. 

In the current global nurse call systems industry scenario, there is a need to increase the awareness of patient monitoring nurse call devices in emerging and underdeveloped countries. The increasing work pressure of nurses and the decreasing number of patient-to-nurse ratio is leading to the increasing demand for nurse call systems in the market. There is a rising requirement of workforce optimization in hospitals and critical care centers which could be tackled by the incorporation of technologically advanced nurse communication systems.


Supply Chain Disturbances Hampered Market Proliferation Amid the Pandemic 

The outbreak of the COVID-19 pandemic impacted the market negatively due to a multitude of factors. Some of the factors include production and supply chain issues hindering the installation of new systems. The most common and unanimous decisions undertaken by various regulatory authorities across various countries were the restrictions of access to assisted care & senior living facilities, where most of the geriatric population resides. 

  • For instance, the regulatory guidance released by the World Health Organization (WHO), and the Centers for Disease Control and Prevention (CDC), instructed the limited access to these facilities to stop the spread of disease. This limited the demand for the installation of these systems and led to a strong adverse COVID-19 impact on the global market.

Furthermore, the pandemic has exerted a negative impact on the sales of these solutions across the globe. Prominent organization in the market had strong sales declines in their annual revenues of FY 2020. 

  • For instance, Ascom, a key company in the global market reported a decrease of 0.7% in revenue compared to FY 2019. Also, other players such as Austco Communications Systems Pty Ltd, Honeywell, and Hill-Rom Services, Inc., recorded strong declines in sales performance.

In 2021, as the lockdown restrictions were easing, revenues of the market player were slowly increasing due to surge in the sales of their products including nurse call system.

  • Ametek, exhibited a year-on-year growth of 22% from FY 2020 to 2021 and this growth continued in 2022 at a steady rate.

However, greater adoption of advanced technologies coupled with the gradual reopening of assisted living centers and care centers worldwide is expected to enable the market to return to its pre-pandemic growth levels.


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Development of Healthcare Infrastructure in Emerging Regions to Augment Market Growth  

Over the past few decades, there has been a strong surge in healthcare expenditure in emerging countries such as India, and China. For instance, there have been strong surges in the number of hospitals in China, especially in terms of private hospitals. As private hospitals are anticipated to incur greater expenditure in terms of infrastructure, this is expected to lead to greater adoption of these products.

Many health reforms are taking place to address the need of the unmet patient population. Several manufacturers and public organizations have started taking initiatives to fill the gaps in this market through partnerships and policies. The increasing number of hospitals across the globe are prominently expected to drive the growth of the hospital segment in the global market. This, combined with the increasing prevalence of chronic conditions represents huge potential for a higher number of hospital admissions, resulting in an increase in demand for these systems in hospitals.

  • For instance, according to the Institut Montaigne, in 2020, one of the key countries in the global market, India had an estimated 43,486 private hospitals. In emerging countries such as India, hospitals are going to play an important role as they are expected to conduct a significant number of these treatment procedures.


Emergence of Advanced Technologies in Communication Systems to Propel Market Growth

Advancements in communication and information technology have the potential to be applied to a wide variety of development of these systems that facilitates optimized work and patient bed allotment, patient monitoring, the safety of nurse staff, emergency management among others. The developments in advanced technologies, such as internet protocol systems and wireless technologies that include mobile device integration communication systems have significantly influenced the global market growth.

Integration of advanced technologies such as internet protocol-based systems and wireless technologies, with nurse call devices, would lower the number of medical errors and decrease the false positive and negative call alarms by patients. These novel technologies could help identify and grade the severity and nature of the emergency in the patient pool admitted in the hospital or nursing home.

For instance, if a nurse is allocated a certain number of beds, these products would help schedule the visit and manage the patient call and requirements based on the nature of the emergency. Certain systems also come integrated with wandered control and an out-of-bed indication that will alert the nurse if the patient is awake or has left the allocated bed.

Rise in Geriatric Populace Coupled with Increased Prevalence of Neurological Disorders to Drive Market Growth

The increasing need for wanderer control systems and patient monitoring in the geriatric population are projected to fuel the global nurse call systems market growth during the forecast period. Additionally, increasing life expectancy worldwide has led to an increase in the global geriatric population. The geriatric population is significantly higher in countries such as U.S, Germany, Italy, and Japan. This has led to an increase in the demand for these systems in a nursing homes and assisted living centers.

The rising prevalence of the geriatric population suffering from neurological disorders is set to increase the adoption of these devices. 

Additionally, the rising trend amongst the elderly individuals of preferring long term in-home care treatment and recovery is also estimated to positively drive the global market.

  • According to the 2021 Ageing Report published by the European Commission, the percentage of people aged 65 years and above are estimated to increase from 34.4% in 2019 to 59.2% in 2070 in the countries of the European Union. Additionally, according to the 2020 Alzheimer’s Association study, by mid-century, the number of Americans with the ages of 65 and over with diseases such as Alzheimer’s and dementia is expected to increase up to 13.8 million.


High Costs Associated with Implementation of Nurse Call Systems to Limit Market Growth 

In terms of limitations, cost has always been one of the major barriers in terms of implementation despite the various advantages attributed to them in emerging countries especially. The effectiveness of these systems depends on the software, hardware, and staff training levels in healthcare facilities. The purchase price of the system for a fully integrated room is further divided into installation, implementation cost, nurse/caregivers training module cost, base hardware, and software cost.

Also, the healthcare settings that have installed these devices need to pay for the software maintenance (SMA) fee and the average price of these systems varies depending upon the type of room where it has been installed. Such factors are anticipated to restrain the growth of market in the forecast period.


By Technology Analysis

Wired Segment to Generate the Highest Revenue in 2023-2030 Owing to Higher Penetration in Emerging Economies 

Based on technology, the global market can be segmented into wired and wireless technology.

With the advent of newer technological advancements, it is now possible to wirelessly connect to the patients and remotely monitor them. The wireless system offers connectivity to mobile devices like pagers and cordless mobile medical devices. The wired system also incorporates IP-based technology and has wireless components to communicate with staff and patients.

Wired nurse call systems segment enable the nurses and healthcare professionals in hospitals and nursing homes to stay alert and connected to the patients in a foolproof manner. Software solutions for these systems would provide dynamic planning, well-connected system, and monitoring platforms for the nurses, thus augmenting the global market revenue.

The wired nurse call systems segment has captured higher share in terms of revenue generation owing to the factors, namely, higher penetration of the technology type in emerging countries, better security, and connectivity compared to wireless, less complex to operate for nurses as well as patients among others.

By Product Analysis

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IP Based Systems to Exhibit a Significant CAGR during the Forecast Period

Based on product, the Nurse Call Systems Market can be segmented into basic button based systems, mobile/smartphone integrated systems, IP-based interconnectivity systems, and others.

The basic button-based systems segment dominated the global market in 2022 with a market share of 43.1% due to its considerably higher adoption rate in emerging countries than other segments. IP-based systems held the second largest market share in the year 2022 and will grow during the forecast period by exhibiting the fastest CAGR. They have a better and enhanced capacity of improving workforce and resource allotment combined with management of patient calls.

The mobile/smartphone integrated communication system segment has held a substantial market share in 2022 as they have improved accessibility of medical assistance with the increase in superior technology coupled with adoption of mobile systems will lead the segment growth at a significant CAGR.

The others segment is estimated to grow at a lower CAGR due to limited product offerings in the nurse call systems.

By End User Analysis

Strong Adoption of These Systems in Hospitals to Aid Segment Expansion

Based on end user, the global market can be segmented into hospitals, assisted living & nursing centers, home care settings, and others.

Hospitals are projected to generate the highest revenue in the global market during the forecast period. In the hospitals, the nurses highly depend on these systems for monitoring, emergency management, and workforce management owing to the larger patient population attending hospitals for various emergency and general health purposes. The increasing number of individuals suffering from chronic disorders leading to hospitalizations is anticipated to drive the demand for these systems from hospitals.

The assisted living & nursing centers segment is anticipated to register the highest CAGR due to the increased adoption of these systems in these settings. The home care settings, and the others segment accounted for a comparatively lower share of the market.


North America Nurse Call Systems Market Size, 2022 (USD Billion)

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On the basis of region, the global market can be segmented into North America, Europe, Asia Pacific, Latin America, and the Middle East & Africa.

North America generated a revenue of USD 0.61 billion in 2022 and is the dominant region in the global market. The rapid acceptance and penetration of these systems and devices by many healthcare facilities such as hospitals and nursing centers would boost the market growth in the U.S. Some of the reasons for the region’s dominance is the strong geriatric populace, decreasing number of nurses to the patient population, and rise in healthcare expenditure.

The countries of Asia Pacific are projected to experience the utmost growth in the market value across the regional segmentation. Increasing demand for these systems and the increasing importance of accreditation from healthcare regulatory authorities in hospitals are expected to propel the market growth. Domestic manufacturers from India and China are striving to maintain dominance in the parent country to capture a wide domestic consumer base. This has led to increased competition in emerging markets such as the Asia Pacific.

On the other hand, Europe nurse call systems market is projected to witness considerable growth. The high growth countries, including the U.K., France, and Germany would contribute to the growth of the market in the region. Scandinavian countries like Denmark and Netherlands are on the upsurge of adopting newer technologies and advanced healthcare IT systems and is hence expected to experience higher growth in the region.

The rest of the world segment that includes countries of the Latin America and the Middle East and Africa which would witness growth due to the increasing awareness in recent years. The unmet requirement of nurse call devices in countries like South Africa and Brazil could provide lucrative opportunities for leading market players to capture a higher market share in these regions. However, the lack of skilled healthcare professionals may hamper the market growth in the region.


Associations with Large Hospitals to Strengthen Market Position of Players Such as Hill-Rom Services Inc., AMETEK. Inc., and Ascom 

The introduction of new products combined with a focus on mergers and acquisition has been a key driving factor for the key players operating in the global market to capture higher revenue share. Combined with this, the emphasis on the development and discovery of advanced communication technologies have helped garner a high customer base for these key players. The growth strategies adopted by the dominating companies have facilitated the competition in the market.

Hill-Rom Services Inc. was acquired by Baxter International Inc. in the fiscal year of 2021. This acquisition has facilitated the company to expand its global presence owing to the wider consumer preference of the parent company. Additionally, Hill Rom Holdings is highly dependent on establishing distributor and supply chain channel relations to have a global reach. Ascom focuses significantly on the research and development to launch advanced nurse call systems. Some of the other market players include Stanley Healthcare, Cornell Communications, JNL Technologies, and others.



  • November 2022: Courtney Thorne Ltd launched its CONNECT HEALTH hybrid nurse call system. It is a hybrid wired/wireless approach that is designed to meet the demands of nursing personnel in acute healthcare settings.

  • October 2022: Ascom won USD 3.5 million (Euro 3.3 million) contract to install Ascom Telligence patient call system in a new hospital complex at Germany.

  • Novemeber 2021: Acurio Health partnered with Rauland-Borg Corporation to deploy its paediatric and maternity facility with Rauland’s nurse call solutions. 

  • July 2022: Austco Communication Systems Pty Ltd. (UK) launched a new design service for designing Nurse Call systems as per HTM 08-03 compliance.

  • May 2020: Aiphone partnered with Amplion Clinical Communications to sell and distribute its nurse call system to the hospital, assisted-living facility, and hospice care industries.


An Infographic Representation of Nurse Call Systems Market

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The Nurse Call Systems Market report provides qualitative and quantitative insights on the global market and a detailed analysis of global market size & growth rate for all possible segments in the market. The global market is segmented by technology, product, end-user, and geography. Based on the technology, the global market is classified into wired and wireless. By product, the global market is bifurcated into a basic button-based system, IP-based systems, mobile integrated systems, and others. Based on the end-user, the market is segmented into hospitals, assisted living and nursing centers, home care settings, and others. Geographically, the global market has been analyzed across four major regions, which are North America, Europe, Asia Pacific, and the rest of the world, this region is further categorized into countries

Along with this, the report provides an elaborative analysis of the global market dynamics and competitive landscape. Various key insights presented in the report are the recent industry developments in the global market, such as key industry developments - mergers, acquisitions, and partnerships, the introduction of new products by major players, technological advancements in nurse call systems, key market trends among others.

Report Scope & Segmentation



Study Period


Base Year


Estimated Year


Forecast Period


Historical Period


Growth Rate

CAGR of 13.4% from 2023 to 2030


Value (USD billion)


Technology;  Product; End User; and Region

By Technology

  • Wired

  • Wireless

By Product

  • Basic Button Based Systems

  • Mobile Integrated System

  • IP based Systems

  • Others

By End-User

  • Hospitals

  • Assisted Living & Nursing Centers

  • Home Care Settings

  • Others

By Geography

  • North America (By Technology, By Product, By End-User, By Country)

    • U.S. (By Technology)

    • Canada (By Technology)

  • Europe (By Technology, By Product, By End-User, By Country/Sub-Region)

    • U.K. (By Technology)

    • Germany (By Technology)

    • France (By Technology)

    • Italy (By Technology)

    • Scandinavia (By Technology)

    • Rest of Europe (By Technology)

  • Asia Pacific (By Technology, By Product, By End-User, By Country/Sub-Region)

    • Japan (By Technology)

    • China (By Technology)

    • India (By Technology)

    • Australia (By Technology)

    • Southeast Asia (By Technology)

    • Rest of Asia Pacific (By Technology)

  • Rest of the World (By Technology, By Product, By End-User, By Sub-Region)

    • Latin America (By Technology)

    • Middle East & Africa (By Technology)

Frequently Asked Questions

Fortune Business Insights says that the global market size was USD 1.62 billion in 2022 and is projected to reach USD 4.47 billion by 2030.

In 2022, North America stood at USD 0.61 billion.

Growing at a CAGR of 13.4%, the market will exhibit steady growth in the forecast period (2023-2030).

The wired segment is expected to be the leading segment in this market during the forecast period.

Increasing advancements in information and communication technology are a key driving factor of the market.

Hill-Rom Services Inc., Rauland (AMETEK, Inc.), and Ascom are the leading market players in the market.

North America dominated the market in 2022.

IP based nurse call systems and mobile-based systems would drive the adoption.

Increasing adoption to meet unmet demand in emerging countries, higher preference of the elderly population for home care treatment, and increasing hospitalizations are a few of the trends of the market.

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