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The global social media analytics market size was valued at USD 10.99 billion in 2023. The market is projected to grow from USD 13.47 billion in 2024 to USD 63.85 billion by 2032, exhibiting a CAGR of 21.5% during the forecast period. Fortune Business Insights provide this information in its report titled, “Social Media Analytics Market Size, Share & COVID-19 Impact Analysis, By Deployment (Cloud and On-premise), By Enterprise Type (Small and Medium-sized Enterprises and Large Enterprises), By Function (Sentiment Analysis, Competitive Analysis, Hashtag Analysis, Dashboard & Visualization, and Others), By Application (Sales & Marketing Management, Customer Experience Management, Risk Management & Fraud Detection, and Others), By End User (BFSI, Media & Entertainment, Retail, IT & Telecom, Healthcare, Government, and Others), and Regional Forecasts, 2024-2032”.
During the forecast period, the social media analytics market share is expected to grow with the increase in online shopping and e-commerce sales. Social media analytics may be described as a method to shop information from social media structures and combine that information to make important commercial enterprise decisions.
E-commerce Sales During Pandemic Supported Market Growth
Due to the sudden outbreak of COVID-19, stringent restrictions were imposed on people worldwide to minimize the spread of the virus. Of which, manufacturing units and other retail stores were shut down. Hence, the e-commerce platform led the market during the pandemic and is expected to continue during the forecast period. The COVID-19 pandemic left a favorable impact on market growth.
Growing Number of Social Media Users to Propel Market Growth
The growing use of social media and increased internet penetration globally are estimated to drive market growth during the forecast period. Brands depend upon social media platforms to engage their customers. Moreover, the rising use of smartphones is predicted to fuel social media analytics market growth.
Qualtrics International Inc. launched XM Discover to Grow the Market Share
Qualtrics International Inc. introduced XM Discover, the use of the Clarabridge era to assist businesses higher recognize their customers. XM Discover allowed businesses to report comments from structured/unstructured statistics sources, including social media posts, chat, and evaluate sites, onto one platform.
To get a detailed report summary and research scope of this market, click here:
https://www.fortunebusinessinsights.com/social-media-analytics-market-106800
Competitive Landscape:
Key Players Focus on Partnerships to Gain a Competitive Advantage
Prominent market players are partnering with other companies to stay ahead. Many companies also invest in new product launches to expand their product portfolio. Mergers and acquisitions are the players' key strategies for expanding their product portfolio.
Notable Industry Development:
Further Report Findings:
List of Key Players Mentioned in the Report:
Table of Segmentation
|
ATTRIBUTE |
DETAILS |
|
Study Period |
2019-2032 |
|
Base Year |
2023 |
|
Estimated Year |
2024 |
|
Forecast Period |
2024-2032 |
|
Historical Period |
2019-2022 |
|
Growth Rate |
CAGR of 21.5% from 2024 to 2032 |
|
Unit |
Value (USD billion) |
|
Segmentation |
By Deployment, Enterprise Type, Function, Application, End User, and Region |
|
By Deployment |
|
|
By Enterprise Type |
|
|
By Function |
|
|
By Application |
|
|
By End User |
|
|
By Region |
|