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The global remote desktop software market size was USD 1,753.2 million in 2020. The global impact of COVID-19 has shown an increase in the demand for this market, and it witnessed high growth across all regions amid the pandemic. Based on the analysis, the global market exhibited a growth rate of 14.9% in 2020. The market is expected to grow from USD 2,022.9 million in 2021 to USD 5,994.8 million in 2028 at a CAGR of 16.8% during the 2021-2028 period.
In the scope of the study, Fortune Business Insights have considered the following key players such as AnyDesk Software GmbH, Zoho Corporation, Team Viewer Group, and their offerings. The product offering comprises AnyDesk by AnyDesk Software GmbH, Team Viewer Desktop Tool Platform by Team Viewer Group, Zoho Assist by Zoho Corporation, and others.
The market is witnessing significant growth owing to the increasing adoption of work from home practice. The software is capable of providing real-time access to the company data from remote locations. The growing implementation of the ‘Bring your own device’ policy across the companies is driving the demand for remote access software. The software is witnessing growing demand across industries such as education, healthcare, IT & telecom, among others owing to its ability to offer working flexibility. Further, the outbreak of pandemics has fueled the demand for software. Key players in the market are adopting several strategies such as mergers, acquisitions, collaborations, and partnerships. For instance,
Drastic Shift to Remote Working Practice to Propel the Growth amid Pandemic
The remote desktop software solutions have formerly supported large-scale organizations to provide work-from-home facilities to employees. However, the COVID-19 outbreak has forced several companies to allow their employees to work remotely from home to continue business operations. This has propelled the demand for the market across organizations. Since March 2020, remote software providers have witnessed a spike in demand for remote working. For instance, TeamViewer Group has shown 75% growth in adoption for its remote software solution in the first quarter of 2020 owing to rapid shifting towards work from home practice.
Similarly, considering the COVID-19 situations, software solutions providers are offering secured remote working management solutions to facilitate an office environment for remotely working employees. Major organizations such as LinkedIn, Facebook LLC, Google LLC, Microsoft Corporation, and others have extended their work-from-home practice for employees’ safety. Thus, the COVID-19 outbreak has surged the demand for market growth. Also, leading end-user organizations are adopting this software for communicating and collaborating with their team. For instance,
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Growing Remote Learning Practices to Drive Software Market Growth
Distance education and e-learning are gaining popularity and significant demand with the increasing development and advancement in technology. The educational universities, institutes, and education systems implement the distance learning solution to facilitate maximum reach for the student’s base across several countries. Similarly, the institutes and universities are also witnessing the increasing adoption of student’s distance learning enrolment around the globe. According to We Forum Organizations, in 2020, globally, an estimated over 1.2 billion children from 186 countries affected were being out of the classroom. Thus, education is shifted to an online learning platform which propelled the demand for software for teachers and students across the globe.
In 2019, global Edu-tech investments reached around USD 18.66 billion as per the We Forum Organization. Even after COVID-19, there has been high adoption and growth of remote software technology in the education sector. According to the We Forum Organization Report, in 2020, the overall Edu-tech market of online education is expected to reach USD 350 billion by 2025.
Remote learning offers flexibility in the learning process and provides advanced learning and teaching experiences. The growing popularity of e-learning and distance learning education is driving the demand for this market to support the education providers in assisting the students. Further, with growing remote learning adoption, the software providers have launched advanced remote desktop solutions to support distance learning. For instance,
Adoption of Bring Your Own Device Policy to Drive the Market Growth
Bring your own device (BYOD) policy is witnessing growing implementation across the industries owing to the benefits such as team member satisfaction, flexible work time, and enhanced security. According to the Cyber Talk Organization Report in 2020, around 67% of the companies around the globe have endorsed BYOD strategy. Also, an estimated approximately 34% of the employee’s productivity has been increased with BYOD devices. The BYOD offers flexibility to the employees for selecting the devices as per their choice and requirements. Hence, the remote software solution offers access to any device from any location to provide real-time access.
The end-users can access the company’s data while working from any mobile remote location. This improves business growth and employee efficiency. However, the companies are concerned about endpoint data breaches owing to the BYOD trend. This drives the demand for a cloud-based remote software solution. According to SOTI Inc. 2020, BYOD increases the popularity of cloud-based remote access software due to increased security risk.
A study by International Information Systems Security, more than 67% of employees have used personal devices for employees to work. The organizations are implementing the use of mobile device management software at their remote desktop to operate distantly.
Slow Internet Network and Downtime to Obstruct Market Growth
The remote desktop software requires resilient internet connections from both the ends, i.e., from the client's and the server’s sides, to work remotely. The minor internet connection issue may hinder the connectivity and affect the ongoing activities. Thus, for proper workflow and remote work management, robust internet connectivity is required. Similarly, inconsistency and low-performance service can cause the total stoppage of the systems, which may hinder the market growth.
During downtime or low internet connection, the network remains inaccessible until the required service is not provided. This can hamper business operations and might cost a considerable amount for the organizations. Thus, inefficient internet connectivity and network service might inhibit the demand for the remote desktop software market growth.
Rapid Shift towards Cloud Services to Fuel Cloud-based Software Market
Based on the deployment, the market is bifurcated as cloud and on-premise. On-premise is expected to lead initially. However, demand for cloud-based software is likely to witness high growth during the remote desktop software market forecast period.
The on-premises software is placed locally on the organization's server offers more security, direct control over the configuration and management. Organizations and enterprises with a large number of desktops and network systems are likely to implement on-premises software. However, the high cost of maintenance and regular upgrades is compelling the organizations to search for other secured options.
The cloud-based is gaining rapid growth as the majority of organizations are shifting toward cloud service. According to the IDC report 2020, 56% of Indian companies are expected to seek cloud software due to the growing remote work. Also, cloud-based software offers a low maintenance cost, easy installation and can be extended to the increasing business requirements. This is likely to drive the demand for cloud-based remote desktop tools.
Work-From-Home Practice in SMEs and Large Organizations to Drive the Market
Based on the enterprise size, the market is categorized into small & medium enterprises and large enterprises. Small and medium enterprises are expected to grow significantly during the forecast period due to the increasing demand for work-from-home solutions. Small desktop tools support SMEs to reduce the additional cost associated with power & water consumption, ample space, office maintenance, and other additional required expenses.
Large enterprises are expected to lead the market due to the surge in bringing your own devices policy. Further, to boost employee efficiency and productivity, large enterprises offer work-from-home facilities to their employees, strengthening the demand for the software.
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Rapid Popularity of E-learning and Distant Learning in Education Sector to Fuel Software Demand
Based on the end-user, the market is divided into healthcare, BFSI, government, education, IT & telecom, manufacturing, and others (media and entertainment, etc.). The IT & telecom industry is expected to dominate during the forecast period. IT and telecom have the maximum users of this software due to the huge employee pool around the globe. Further, the surge in the adoption of cloud and other advanced digital solutions across the IT & telecom sector is driving the demand for market growth.
Education is gaining popularity during the forecast period owing to the increasing demand for online courses, e-learning, and distant learning programs around the globe. The software helps teachers and students in accessing the institution's computer lab from remote locations. The COVID-19 impact has significantly affected the education institute and the learning process of students. For example, according to Splashtop Inc., the company has witnessed a 700% increase in its learning customer base for implementing remote software across colleges and schools from June to August 2020. Similarly, the manufacturing industry is adopting remote desktop tools for managing and guiding remotely during the COVID-19 pandemic.
Healthcare is gaining steady growth owing to the increasing demand for remote health check-ups, telemedicine, connected and implanted devices. This connected technology helps the healthcare providers, and patients remotely check and update the patient data using a remote desktop. According to the HIPAA compliance plan, the software providers offer remote management software, which is likely to drive the market size.
North America Remote Desktop Software Market Size, 2020 (USD Million)
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The global market is divided into five regions: North America, Asia Pacific, Europe, Middle East & Africa, and South America.
North America is expected to dominate the market throughout the forecast period. The rapid adoption of the cloud is driving the demand for remote desktop solutions. The U.S. is expected to dominate, owing to the increasing adoption of work-from-home policies across the industries. According to the Global Workplace Analytics’ of American Community Service (ACS), nearly 5 million employees opted to work-from-home in 2018. Also, the significant presence of key software providers in countries such as the U.S. and Canada is driving the market size. Mexico has gained steady growth after the outbreak of coronavirus. The government has instructed the private sector to provide remote working solutions.
South America is expected to achieve continued growth owing to the COVID-19 crises as a comparatively massive number of employees opted for remote location work environments. The companies in Brazil also witnessed the effective implementation of remote working solutions for gaining real-time access. For instance, in September 2020, Brazil’s TiFlux collaborated with Splashtop Inc. to provide remote access solutions for the IT sector in South America. This is likely to drive the growth of the market in the region.
Asia Pacific is expected to grow at the highest CAGR during the forecast period. The growth is owing to the adoption of advanced digital technologies for supporting employees in executing industry operations. The growing employee base and high cost of working spaces further drive the demand for this market in countries like India, China, South Korea, and Australia. China is extensively deploying technologies such as artificial intelligence, the internet of things, connected devices that can support remote management for the employees. Similarly, India has witnessed a sharp shift towards cloud-based software solutions, expected to drive market growth.
Likewise, Europe is also growing at a significant pace during the forecast period. The industries across countries such as Germany, the U.K., Italy, and France continuously introduce remote working environment software solutions to boost employees' productivity and achieve business growth. The increasing adoption of technologies such as the internet of things, virtual reality, artificial intelligence, and connected devices supports remote working solutions in the region. For instance,
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Key Players Are Aiming to Offer Advanced Tools by Completing Strategic Acquisition and Collaboration
Key players in the market are offering cloud-based software platforms and other services. Similarly, key players such as VMware, Inc., TeamViewer Group, BeyondTrust Corporation, AnyDesk Software GmbH, Microsoft Corporation, and others are expanding their business by completing partnership and collaboration strategies. For instance,
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The global remote desktop software market report highlights leading regions across the world to offer a better understanding of the user. Furthermore, the report provides insights into the latest industry trends and analyzes technologies deployed at a rapid pace at the global level. It further highlights some of the growth-stimulating factors and restraints, helping the reader gain in-depth knowledge of the market.
Value (USD million)
Deployment, Enterprise Size, End-User, and Geography
By Enterprise Size
The market is projected to reach USD 5,994.8 million by 2028.
In 2020, the market was valued at USD 1,753.2 million.
The market is projected to grow at a CAGR of 16.8%.
IT & telecom segment likely to lead in the market
Growing demand for Bring Your Own Devices policy is likely to drive the market growth.
TeamViewer Group, ConnectWise, LLC., Zoho Corporation Pvt. Ltd., AnyDesk Software GmbH, Microsoft Corporation, VMware, Inc., BeyondTrust Corporation, Splashtop Inc., Citrix Systems, Inc. and among others are the top players in the market.
North America is expected to hold the highest market share.
Asia Pacific is expected to grow with the highest CAGR.
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