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Smart Elevator Market Size, Share & Industry Analysis, By Setup (New Deployment, Modernization and Maintenance), By Installation (Low & Mid Rise and High Rise), By Carriage (Passenger and Freight), By Application (Residential, Commercial and Industrial) and Regional Forecast, 2032

Last Updated: June 11, 2024 | Format: PDF | Report ID: FBI102369



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The global smart elevator market size was valued at USD 18.75 billion in 2019 and is projected to reach USD 65.95 billion by 2032, exhibiting a CAGR of 9.5% during the forecast period.

The generation of technically advanced and intelligent buildings is transforming the elevators market and introducing a new wave of advancement in this industry. The dizzying heights, rising security concerns, adaptability of modern digital security system controls, smart grouping, and adoption of cable-free lifts is creating a potential room for Smart Elevators across high-rise and low & mid-rise buildings.

The advent of smart technology in elevators such as virtual reality diagnostics, cloud predictive maintenance, and artificial intelligence allows us to measure or identify future problems accurately and would be able to service some aspects of elevators remotely. In addition to that, advanced routing technology allows passengers to move in an efficient way, especially during high-traffic hours. For instance, in August 2020, KONE company introduced a new KONE DX Class elevator series with built-in digital connectivity and anti-bacterial surfaces ideally for smart buildings.

COVID-19 to Impede the Opportunities for New Construction Activities

The sudden spread of the COVID-19 pandemic has increased the market ambiguity leading to the shutdown of material production and ongoing construction projects across the world. According to The European Investment Bank, approximately USD 13,300 million was invested in Europe for infrastructure development, environmental projects, SMEs, and midcaps financing, and others. Similarly, according to The Association General Contractors of America (AGC), the U.S. construction projects of nearly USD 160 billion are affected by the pandemic.

Disruption or delay in the commencement of several infrastructure projects has created an adverse impact on the global market. Apart from that, the pandemic outbreak has compelled elevator manufacturers to rethink a holistic approach to health, well-being, and safety. In such a scenario, in July 2020, KONE Elevator India unveiled a range of health and well-being solutions that emphasizes to recreate safer user journeys and healthy spaces in buildings. These elevators are equipped with remote call features using WhatsApp that helps to reduce common touching surfaces like buttons or handrails. Also, these elevators are configured with floor stickers & full load adjustments to maintain physical distancing and ensure less crowding.

Handrail sanitizer, air purifiers, and 24*7 connected services are installed to make buildings and cities imperative and healthier places to live, work, and commute. These strategic moves by key vendors are creating a potential impact to regain its business activities and recover the economic loss incurred during the virus outbreak.


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Growing Automation in Elevating Systems is Contributing to the Growth of the Market

The growing trend of integrating the digital world and the internet of things (IoT) has escalated the market across the globe. The installation of various sensors in elevators have improved inter connectivity as it enables us to measure or identify factors such as door functioning, shaft alignment, motor temperature, and cab speed. This further allows the technician to diagnose the problem earlier and repair the device more quickly. Moreover, in-cab sensors are capable of advanced technologies such as go to sleep mode that automatically turns off lights, ventilation, music and video, and others when enabled.

 Reducing the consumption of energy improves travel time and efficiency, along with cutting operating costs and overall waiting time. For instance, the emergence of elevator control technology such as destination selection control (DSC) allows the users to reach their destination floor in really quick time with minimal number of intermediate stops. Owing to this technology, there is a reduction in crowding across lift lobbies and further increases passenger handling capacity by up to 30%.


Increasing Demand for Energy Efficient Elevators to Promote Growth

The rising concern for energy consumption is a major factor responsible for a shift from traditional to modern elevators. Geared machines integrated into elevators consume more energy resulting in high operating costs. In such a scenario, usage of new permanent magnet synchronous (PMS) gearless traction machines is gaining momentum, as it consumes up to 50% less energy than conventional geared machines. Also, PMS machines save material and require no gear oil as they are lighter, compact, and without gearbox. In addition to this, high-end elevators are streamlined with a regenerative drive feature which reduces energy consumption up to 50 %, as it produces energy back into the building’s power grid. Owing to the aforementioned factors, the market for smart elevators is anticipated to grow backed by rising energy consumption awareness amongst construction contractors and customers.


High Cost of Investment to Hinder the Market

The challenging factor for Smart Elevator is the massive investment required at the initial stage. The costs including installation, integration of automation and security solutions, after sales services and timely maintenance increases the overall costing of the elevators compared to traditional elevators. Also, construction contractors find it difficult to install such elevators in mid-rise buildings or apartments due to limited project funding. Owing to the aforementioned factor, the market is expected to showcase a slow growth in the forthcoming years.


By Setup Analysis

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New Deployment Segment to Hold Highest Share Backed by Rising Infrastructure Activity

On the basis of setup, the market is segmented into new deployment, modernization, and maintenance.

The new deployment segment holds the highest smart elevator market share owing to the growing concerns regarding energy consumption, and the growing smart city sustainability, along with improving green infrastructure standards. According to the Multidisciplinary Digital Publishing Institute, buildings consume around 40% of the energy across the globe, wherein, 10% of electricity consumption in buildings is consumed by elevators. In such a scenario, technologically advanced elevators will help to cut down the energy consumption.

Modernization and maintenance segment is expected to grow at a considerable rate owing to the increasing replacement of conventional elevators with the Smart Elevator, and the rising high-rise buildings, among others.

By Installation Analysis

High-rise Buildings Segment is Expected to Grow Significantly

Based on the installation, the market is classified into low & mid-rise and high-rise buildings.

The high-rise segment is expected to grow significantly owing to the development of innovative technologies offering energy efficiency, cost-effectiveness, and 'smart’ capabilities such as destination selection control and regenerative drive. Additionally, the integration of eco-efficient solutions and customer demand for faster vertical movement at safe speeds are expected to drive the market in the forthcoming years.

Low and mid-rise segments are expected to grow at a considerable rate owing to the optimal utilization of space, and being energy efficient, among others. Moreover, Smart Elevator aids in reducing construction costs and enables flexibility to architects for designing building space usage.

By Carriage Type Analysis

Passenger Segment to Showcase Rapid Growth

The carriage type segment is categorized into passenger and freight.

The passenger segment is expected to experience a significant growth in the forthcoming years. According to a data by the United Nations (UN), around 6.7 billion people will be living in cities by 2050. This will aid in the growth of the smart elevator industry with the rising commercial and residential projects. Also, government initiatives to construct smart buildings and low-carbon cities is expected to drive the elevators market in the future.

Freight segment is expected to grow at a considerable rate owing to the rising industrialization and the growing demand for bulk material handling, and others

By Application Analysis

Commercial Segment to Lead Backed by Growing Demand for Urban Infrastructure

Based on application, the market is further categorized into residential, commercial and industrial.

The commercial segment is expected to showcase a steady growth owing to the rising urban infrastructure and the increasing trend towards personalized elevators integrated with control system technologies such as IoT, artificial intelligence, motion sensor, and voice controller.

Residential and industrial segments are expected to grow considerably in the forthcoming years. This is owing to the rising government initiatives to construct sustainable green buildings and cities, rapidly growing industrialization, rising disposable income, and others.


North America Smart Elevator Market Size, 2019 (USD Billion)

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North America is experiencing a dominant position in the market owing to the modernization of traditional building structures and the expansion of intelligent building concepts. Further, the increasing development of domestic high-rise buildings, office buildings, and residential areas are creating a potential impact on the market. For instance, Fujitec America Inc. worked on the elevator modernization project on Smith Street, Houston, and integrated a double-deck elevator in the Bank of America Plaza in Dallas. Similarly, in May 2018, Otis finalized to modernize Willis Tower located in Chicago. Besides, the presence of major manufacturers in North America is contributing to the Smart Elevator market growth.

Europe is expected to showcase considerable growth in the coming years. This is mainly due to the growing concerns of governmental bodies for reducing power consumption and massive investments in developing green buildings and smart cities. Also, key vendors are focusing on expanding their businesses by merging with European manufacturers, further creating growth opportunities for the market in this region.    

Customized elevators are gaining popularity majorly in Asia Pacific region. This is owing to the rising complexity in architectural designing, lift core layouts, and others. In addition, stringent government norms and standards to save operational costs, restructuring older elevators in building with modern machines, and advanced access control systems are some of the other factors responsible for Smart Elevator penetration in the region. Besides, major manufacturers are catering to the Indian aviation industry to gain momentum in the elevators market. For instance, in July 2020, ThyssenKrupp Elevator announced its plan to empower 20 airports across India. The company recently won two major airport projects that include Pune International Airport Expansion Project and LGBI - Guwahati Airport Project.

The Middle East and Africa and Latin America are expected to grow at a steady rate owing to the rising government initiatives for investing in infrastructure projects for the development of countries such as Dubai, Oman, and other countries. 


Collaborations between Major Companies to Introduce Technologically Advanced Products will Spur Growth Opportunities

Key manufacturers are proactively strengthening their market position by collaborating with other key players to opt for innovative technologies in the escalators market. For instance, in July 2020, Advent and Cinven company acquired ThyssenKrupp’s elevator technology business segment to strengthen its market position and grab the opportunity of structural trends such as urbanization and increased urban mobility across North America, Europe and Asia Pacific.


  • KONE CORPORATION (Espoo, Finland)

  • Otis Elevator Company (Connecticut, USA)

  • Schindler (Ebikon, Switzerland)

  • ThyssenKrupp Elevator Technology (Essen, Germany)

  • Hitachi Ltd. (Ibaraki, Japan)

  • Mitsubishi Electric Corporation (Tokyo, Japan)

  • Bosch Security Systems (Grasbrunn, Germany)

  • Fujitec Co. Ltd. (Hikone, Japan)

  • Toshiba Elevator and Building Systems Corporation (Tokyo, Japan)

  • HYUNDAI ELEVATOR CO., LTD. (Gyeonggi-do, South Korea)

  • Johnson Controls Inc. (Cork, Ireland)

  • Motion Control Engineering (Alaska, United States)


  • In June 2021, Otis launched its newly developed Smart Gen3™ elevator which enriched smart elevator product portfolio of the company. Otis will target prominent vendor operating in construction sector of China which are looking for procurement of elevators for their new infrastructure projects. The company has strategically focused this particular market due to the increased proclivity of construction sector in China towards green development. The product will operate using cloud based IoT technology and will operational ease to elevator occupants.

  • In June 2021, Hyundai Elevators and KT finalized and signed a memorandum of understanding (MoU) to expedite their collective efforts for Elevator Digital Transformation(DX) Expansion business. The memorandum of understanding was duly signed to bolster their development of elevator portfolio by integration of AI technology, automatic driving robots and voice recognition in its elevators. The development of these elevators will dictate growth of Hyundai Elevators in smart elevator market.

  • In April 2021, Hyundai Elevators has ventured into an collaboration with Woowa Brothers for design and development of elevators and delivery robot synchronization. These elevators and delivery robots will find its applications in wide range of industries such as commercial facilities, hotels, and residential apartments.

  • In March 2021, Kone Elevator India which is a fully owned subsidiary organization of KONE corporation based in Finland has unveiled digitally connected elevators to provide a novel product as a smart elevator. The product can attract numerous customers in a lucrative and second biggest elevator market in the globe. The product provides enhanced built in connectivity and provides better management of person flow through elevators.


An Infographic Representation of Smart Elevator Market

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The market research report provides an in-depth industry analysis of the market dynamics and competitive landscape. It provides various key insights including recent industry developments in the market for smart elevators, such as mergers & acquisitions, macro, and microeconomic factors, SWOT analysis, and company profiles.

Report Scope & Segmentation



Study Period


Base Year


Forecast Period


Historical Period



  Value (USD Billion)


By Setup

  • New Deployment

  • Modernization

  • Maintenance

By Installation

  • Low & Mid Rise

  • High-Rise

By Carriage Type

  • Passenger

  • Freight

By Application

  • Residential

  • Commercial

  • Industrial

By Region

  • North America (the U.S. and Canada)

  • Europe (U.K., Germany, France, and the Rest of Europe)

  • Asia Pacific (Japan, China, India, Southeast Asia and the Rest of Asia Pacific)

  • Middle East & Africa (South Africa, GCC and the Rest of the Middle East & Africa)

  • Latin America (Brazil, Mexico, and the Rest of Latin America)


Frequently Asked Questions

Fortune Business Insights says that the global market size was USD 18.75 billion in 2019 and is projected to reach USD 38.27 billion by 2027.

In 2019, the North America market value stood at USD 6.33 billion.

Growing at a CAGR of 9.1%, the Smart will exhibit steady growth in the forecast period (2020-2027).

The modernization sub-segment is expected to be the leading segment in this market during the forecast period.

Demand for energy efficient elevators across various applications are major factors driving the growth of the market.

KONE CORPORATION, Otis Elevator Company & ThyssenKrupp Elevator Technology are major players of the global market.

North America held highest market share of 33.8% in 2019.

Massive investments at initial stage is expected to hamper the market.

Commercial application is expected to drive the market.

Evolution of various technologies streamlined in elevators is the current market trend.

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