"Smart Strategies, Giving Speed to your Growth Trajectory"

BFSI Crisis Management Market Size, Share, and COVID-19 Impact Analysis, By Component (Software, Services), By Deployment (On-premise, Cloud-based), By Enterprise (Large Enterprise, Small & Medium Enterprise), By Application (Risk & Compliance Management, Disaster Recovery & Business Continuity, Incident Management & Response, Crisis Communication, Others), By End-user (Banks, Insurance Companies, Financial Service Providers), and Regional Forecast, 2024-2032

Region :Global | Report ID: FBI107188 | Status : Ongoing



Crisis management is the application of strategies that help an organization to deal with a significant and sudden negative event. A crisis occurs as an outcome of an unexpected consequence of some event that had been considered as a potential risk. Crisis management helps the organizations to make the decisions quickly to limit damage to the organization.

BFSI crisis management is the project of managing or preventing a crisis in the business such as banking, insurance, and finance. It is important for companies to be prepared for any potential crisis so they can ensure customers are satisfied with how they handled it.

Increase in dependency on crisis management software & solutions among financial institutions and banks acts as a major driving force of the market growth, as it provides digitalized solutions, including fraud detection, minimizing business risks, and incident & compliance management.

Impact of COVID-19 on the BFSI Crisis Management Market

The COVID-19 outbreak had led to partial or complete shutdown of production facilities in certain countries. It led to closure or suspension of production activities in industrial units around the globe. Due to the pandemic, various industries have either suspended or closed their operations in most parts of the world.

However, BFSI crisis management has witnessed a significant demand due to the increased use and adoption of online and traditional financial products and services across various countries. Several regions took actions against the spread of coronavirus, making BFSI crisis management providers more popular for developing innovative strategies to protect businesses dealing with large sums of money.

Advancement in customer experience toward availing financial products and services might provide beneficial opportunities. Also, several banks and financial institutions are investing in BFSI crisis management solutions for their business processes to increase a product line, which provide a profitable opportunity for the market growth.

Key Insights

The report will cover the following key insights:

  • Micro & macroeconomic indicators

  • Drivers, restraints, trends, and opportunities

  • Business strategies adopted by the players

  • Impact of COVID-19 on the BFSI crisis management market

  • Consolidated SWOT analysis of key players

Analysis by End-user

Based on end-user, the market has been studied for banks, insurance companies, and financial service providers. The banks segment is expected to hold the largest share in the global BFSI crisis management market due to adoption of digital platforms and networked solutions.

Furthermore, key players in the market are providing crisis solutions to the banking sector to analyze and minimize business risks, improve incident, and detect fraud improve incident and document management. Crisis management in the banking sector offers automated solutions to boost customer satisfaction and efficiency.

Regional Analysis

To gain extensive insights into the market, Request for Customization

The global BFSI crisis management market is divided into five regions, North America, Europe, Asia Pacific, Middle East & Africa, and South America. North America is estimated to hold a major BFSI crisis management market share due to the presence of prominent crisis management services and software providers, increasing adoption of cloud-based solutions, and the COVID-19 pandemic.

Key Players Covered

The key players in the market include NCC Group, LogicGate, Inc., MetricStream, 4C Strategies, IBM, CURA, Everbridge, SAS Institute Inc., Deloitte, RQA Europe Ltd. and others.


By Component

By Deployment

By Enterprise

By Application

By End-user

  • Software

  • Services

  • On-premise

  • Cloud-based


  • Large Enterprise

  • Small & Medium Enterprise

  • Risk & Compliance Management

  • Disaster Recovery & Business Continuity

  • Incident Management & Response

  • Crisis Communication

  • Others

  • Banks

  • Insurance Companies

  • Financial Service Providers

By Geography

  • North America (U.S., Canada, Mexico)

  • Europe (U.K., Germany, France, Italy, Spain, Benelux, Nordics, Rest of Europe)

  • APAC (China, Japan, India, South Korea, ASEAN, Oceania, Rest of APAC)

  • South America (Brazil, Argentina, Rest of South America)

  • Middle East and Africa (Turkey, Israel, GCC, South Africa, North Africa, Rest of MEA)

Key Industry Developments

  • February 2022: Nordic Bank digitalized its crisis preparation and response by implementing the 4C Strategies’ incident & crisis management solution, Exonaut, to operate its services across the Nordic and Baltic regions. The end-to-end solution also ensures access to updated crisis plans and playbooks as well as a digital audit trail for after-action review.

  • December 2019: Everbridge, Inc., the global leader in critical event management, announced that Goldman Sachs will engage the services offered by Everbridge to enhance its ability to monitor operational risk, business continuity, and employee safety events for people and assets around the globe.

  • Ongoing
  • 2023
  • 2019-2022

Personalize this Research

  • Granular Research on Specified Regions or Segments
  • Companies Profiled based on User Requirement
  • Broader Insights Pertaining to a Specific Segment or Region
  • Breaking Down Competitive Landscape as per Your Requirement
  • Other Specific Requirement on Customization
Request Customization Banner

Information & Technology Clients

Go daddy

Client Testimonials

“We are quite happy with the methodology you outlined. We really appreciate the time your team has spent on this project, and the efforts of your team to answer our questions.”

- One of the largest & renowned medical research centers based in the U.S. on a report on the U.S. NIPT Market.

“Thanks a million. The report looks great!”

- Feedback from a consultant on a report on the U.S. Beef Market.

“Thanks for the excellent report and the insights regarding the lactose market.”

- Brazil based company specializing in production of protein ingredients.

“I liked the report; would it be possible to send me the PPT version as I want to use a few slides in an internal presentation that I am preparing.”

- Global Digital Services Agency on a report on the Global Luxury Goods Market.

“This report is really well done and we really appreciate it! Again, I may have questions as we dig in deeper. Thanks again for some really good work.”

- U.S.-based biotechnology company focussing on treatment of chronic pain.

“Kudos to your team. Thank you very much for your support and agility to answer our questions.”

- Europe-based provider of solutions to automate data centre operations.

“We appreciate you and your team taking out time to share the report and data file with us, and we are grateful for the flexibility provided to modify the document as per request. This does help us in our business decision making. We would be pleased to work with you again, and hope to continue our business relationship long into the future.”

- India-based manufacturer of industrial and specialty intermediates with a strong global presence.

“I want to first congratulate you on the great work done on the Medical Platforms project. Thank you so much for all your efforts.”

- One of the largest cosmetics company in the world.

“Thank you very much. I really appreciate the work your team has done. I feel very comfortable recommending your services to some of the other startups that I’m working with, and will likely establish a good long partnership with you.”

- U.S. based startup operating in the cultivated meat market.

“We received the below report on the U.S. market from you. We were very satisfied with the report.”

- Global hearing aids manufacturer.

“I just finished my first pass-through of the report. Great work! Thank you!”

- U.S. based solar racking solutions provider.

“Thanks again for the great work on our last partnership. We are ramping up a new project to understand the imaging and imaging service and distribution market in the U.S.”

- World’s leading advisory firm.

“We feel positive about the results. Based on the presented results, we will do strategic review of this new information and might commission a detailed study on some of the modules included in the report after end of the year. Overall we are very satisfied and please pass on the praise to the team. Thank you for the co-operation!”

- Germany based machine construction company.

“Thank you very much for the very good report. I have another requirement on cutting tools, paper crafts and decorative items.”

- Japanese manufacturing company of stationery products.

“We are happy with the professionalism of your in-house research team as well as the quality of your research reports. Looking forward to work together on similar projects”

- One of the Leading Food Companies in Germany

“We appreciate the teamwork and efficiency for such an exhaustive and comprehensive report. The data offered to us was exactly what we were looking for. Thank you!”

- Intuitive Surgical

“I recommend Fortune Business Insights for their honesty and flexibility. Not only that they were very responsive and dealt with all my questions very quickly but they also responded honestly and flexibly to the detailed requests from us in preparing the research report. We value them as a research company worthy of building long-term relationships.”

- Major Food Company in Japan

“Well done Fortune Business Insights! The report covered all the points and was very detailed. Looking forward to work together in the future”

- Ziering Medical

“It has been a delightful experience working with you guys. Thank you Fortune Business Insights for your efforts and prompt response”

- Major Manufacturer of Precision Machine Parts in India

“I had a great experience working with Fortune Business Insights. The report was very accurate and as per my requirements. Very satisfied with the overall report as it has helped me to build strategies for my business”

- Hewlett-Packard

“This is regarding the recent report I bought from Fortune Business insights. Remarkable job and great efforts by your research team. I would also like to thank the back end team for offering a continuous support and stitching together a report that is so comprehensive and exhaustive”

- Global Management Consulting Firm

“Please pass on our sincere thanks to the whole team at Fortune Business Insights. This is a very good piece of work and will be very helpful to us going forward. We know where we will be getting business intelligence from in the future.”

- UK-based Start-up in the Medical Devices Sector

“Thank you for sending the market report and data. It looks quite comprehensive and the data is exactly what I was looking for. I appreciate the timeliness and responsiveness of you and your team.”

- One of the Largest Companies in the Defence Industry
We use cookies to enhance your experience. By continuing to visit this site you agree to our use of cookies . Privacy.