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Business Spend Management (BSM) Software Market Size, Share & COVID-19 Impact Analysis, By Component (Solutions and Services), By Deployment (Cloud and On-premise), By Enterprise Size (SMEs and Large Enterprises), By End-user (BFSI, Travel & Tourism, Hospitality, Healthcare, IT & Telecom, Energy & Utility, Retail & E-Commerce, and Others), and Regional Forecast, 2022-2029

Region : Global | Format: PDF | Report ID: FBI104930



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The global business spend management (BSM) software market size was valued at USD 17.07 billion in 2021. The market is projected to grow from USD 18.66 billion in 2022 to USD 39.05 billion by 2029, exhibiting a CAGR of 11.1% during the forecast period. Based on our analysis, the global market exhibited an average growth of 8.7% in 2020 as compared to 2019.

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Business Spend Management (BSM) software is used to collect, collate, maintain, categorize, and evaluate spend data to minimize procurement costs, control and monitor workflows, regulate compliance, and improve efficiency. The solutions considered in the scope include procure-to-pay solutions, supplier & risk management, travel & expense management, contract & e-tender management, spend management/spend analytics, and others (source-to-contract, treasury management).

In the study, we have considered various Business Spend Management software offered by the market players such as SAP SE’s SAP ARIBA, SAP Concur, SAP Fieldglass, and Coupa Software Inc.’s suite of comprehensive business spend management platforms. In addition, our study also covered GEP’s GEP SMART, GEP NEXXE, and Proactis Holdings Limited’s purchase-to-pay system and source-to-contract system.


COVID-19 Pandemic to Create Unprecedented Long-term Opportunities for Market Players

In 2020, COVID-19 had a moderate influence on the BSM software market, resulting in an increase in spend management concerns and risk of loss. This trend is predicted to continue in the second half of the year, as demand rises and companies are concerned about effectively managing their spending. The pandemic had a profound impact on the value chain of the BSM software market. The pandemic had a moderate impact on the U.K. market. For instance,

  • According to the Bank of England, sales in the U.K. dropped by 30% during the second quarter of 2020, while, at the same time, employment dropped by 5% and investment by 33%.

Post-COVID-19 pandemic, the need for the solutions and services was higher than assumed in 2021, which reflected a strong business performance that is expected to propel the revenue growth. For instance,

  • In June 2021, Coupa Ventures raised USD 50 million funding to promote the next generation of business expenditure management enterprises with the vision to eliminate inefficiencies of organizations in the context of managing their spend.


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Rising Adoption of AI and Cloud-based Solutions to Propel the Market Growth

The velocity of change in spend management of businesses has been astounding as the adoption of technologies, such as Artificial Intelligence (AI), cloud, Machine Learning (ML), Robotic Process Automation (RPA), and the Internet of Things (IoT), continues to surge in the businesses. For instance,

  • Coupa AI Spend Categorization uses Machine Learning and Artificial Intelligence to standardize, classify, and augment spend across ERP systems, eliminating manual classification labor.

Companies use the capabilities of a digital platform to develop flexible procurement procedures that will meet future demands. SAP Analytics Cloud provides enterprises with overall spend visibility across departments, spend categories, and suppliers to provide real-time spend insights. For instance,

  • SAP Business Technology Platform (SAP BTP) and SAP procurement solutions assist employees by providing easy, rapid, and unified procurement procedures, as well as total expenditure visibility and supplier monitoring.

By managing business spend, automation has clearly emerged as a crucial enabler for enhancing productivity and achieving critical business goals while lowering effort and expenses associated with manual and repetitive procedures. As a result, the most accessible parts of automation, such as AI, cloud, and RPA analytics tools, have led the adoption push.

AI, as a more complicated concept, is likely to achieve roughly half the adoption rates for digital spending initiatives in the coming years, with greater industry awareness.

Thus, the aforementioned factors are expected to be a trend in the forecast period.


Increased Usage of Spend Analytics in Businesses to Propel the Market Growth

Spend management is an umbrella term used to refer to the process of requesting and approving spend, capturing transaction details, making payments, booking, tracking, and analyzing business expenditure. Currently, businesses are becoming more data-driven in the way they handle their finances, particularly when it comes to their spending. According to Statista, the demand for Big Data and business analytics solutions would reach USD 274.3 billion by the end of 2022.

Organizations are improving their supply chain management by utilizing spend analysis tools. It provides real-time information and visibility into product lines, service offers, and supplier relationships. As a result, more control over various processes in the supply chain is gained. Spend analytics provides a clearer picture of the supply chain's sourcing, contracting, and purchasing operations. This enables refocusing on resources to address bottlenecks in present initiatives. Companies are developing new tools to help them manage their spending. For instance,

  • IBM Travel Manager in collaboration with Travelpor developed an AI-based tool for managing business travel spend. This cloud-based solution makes use of IBM Watson to manage, track, analyze, and predict travel costs all in one place. This assists businesses in optimizing their travel programs. This new platform has assisted the organization in increasing its market share.


Lack of Technical Skills to Inhibit Market Growth

Procurement teams in businesses are swamped with normal purchasing tasks, supplier management, purchasing order processing, and so on. Expenditure management, on the other hand, necessitates committed efforts to define, collate, assess, and execute spending opportunities for data savings on a regular basis.

According to Ivalua, a prominent provider of spend management cloud solutions, the majority of the U.K. organizations (86%) encounter considerable impediments to building digital procurement skills. According to the research, one of the primary challenges restricting the U.K. businesses from acquiring the digital skills they want is a paucity of digitally savvy individuals (31%), lack of knowledge of the abilities required (13%), and lack of training for technical and soft skills (28%). Furthermore, more than half (55%) of the U.K. businesses believe that digital skills in procurement are less advanced than in other departments.

When a business person does not have a thorough understanding of the company's spending, it is difficult to assess it or develop a strategy for managing it. Unfortunately, a prevalent issue is the lack of real-time visibility. This is especially true for growth-stage firms with large capital expenditures (CAPEX), limited or nonexistent finance staff, and lack of specific systems to handle spending and budgeting.

 These problems also contribute to disorganized financial records and insufficient spend data. Thus, the aforementioned factors are expected to hamper the market growth.


By Component Analysis

Integration of Advanced Technologies Expected to Create Demand for BSM Solutions

By component, the market is classified into solutions and services. Solutions segment is expected to hold major market share during the projection period owing to increasing demand for spend management solutions such as spend analytics, travel & expense management, and others.

Solutions segment is classified into procure-to-pay solutions, supplier & risk management, travel & expense management, contract & e-tender management, spend management/spend analytics, and others (source-to-contract, treasury management).

The market players are focusing on product enhancement, integration of cutting-edge technologies across the solutions to increase the customer base, and demand for solutions. For instance,

  • In March 2022, Xeeva launched Spend Analytics with additional intelligent opportunities. Through this new release of XVA platform, it enables customers to evaluate savings and sourcing through improved user interface.

By Deployment Analysis

Cloud-based Deployment to Grow with Higher Growth Trajectory

By deployment, the market is divided into on-premise and cloud.

Cloud-based BSM software deployment is expected to surge during the forecast period. On-premise deployments are anticipated to showcase steady growth in the coming years due to increasing adoption of cloud technology by small & medium-sized enterprises. Growing adoption of cloud-based software across organizations due to COVID-19 pandemic will drive the market growth in the coming years. For instance,

  • In June 2021, Kissflow, a SaaS company, launched cloud-based procure-to-pay solution, Kissflow Procurement Cloud. The platform enables organizations to unify functionalities for inventory management, AP automation, eProcurement, expense management, supplier portal, punchout catalogs, supplier management, and custom integrations across one single platform.

By Enterprise Size Analysis

SMEs to lead Due to Rapid Adoption of Cloud-based BSM Solutions

By enterprise size, the market is segmented into small and medium enterprises and large enterprises. SMEs segment is expected to grow with remarkable CAGR owing to growing investment and funding led by leading organizations. For instance,

  • In April 2022, India-based spend management startup company, Enkash, raised USD 20 million funding. The company aims to utilize this funding to expand its business presence and product offerings.

Large enterprises segment held the major market share in 2021 owing to demand for advanced spend management solutions to manage business spends, including procurement, travel & expense, contracts, and spending.

By End-user Analysis

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Increased Demand for Transparency and Visibility across Supply Chains in the Healthcare Industry to Fuel the Market Growth

By end-user, the market is classified into BFSI, travel & tourism, hospitality, healthcare, IT & telecom, energy & utility, retail & e-commerce, and others.

The BFSI segment is expected to hold major market share during the projected period. The adoption of spend management solutions is majorly found across banking and financial institutions. For instance,

  • In May 2020, SAP Ariba partnered with Standard Chartered Bank to strengthen its supply chain. Through this partnership, SAP Ariba will support the bank’s customers throughout the procure-to-pay process.

The growing partnerships and adoption of spend management platforms across banks and financial institutions will drive the Business Spend Management software market growth.

Similarly, the healthcare sector is expected to create new opportunities for market growth owing to increased demand for supply chain risk management solutions during COVID-19 pandemic.


North America Business Spend Management (BSM) Software Market Size, 2021 (USD Billion)

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Geographically, the market is divided into five major regions, North America, South America, Europe, the Middle East & Africa, and Asia Pacific.

North America holds the major market share owing to the presence of prominent market players, including Coupa Software Inc., Ivalua Inc., Zycus, Jaggear, Xeeva, GEP, and others. Key market players in the region are focusing on partnerships, collaborations, mergers, and acquisitions, which is expected to fuel the demand for business spend management solutions and services across North America in the coming years.

  • In January 2021, Ivalua partnered with Parkland Corporation to deploy a source-to pay suite. Through this partnership, the solution will enable accurate and rapid purchase processing. Similarly, Ivalua will help to transform the procurement process of Parkland.

The Canada market is expected to grow with remarkable CAGR owing to surge in investment by spend management vendors. For instance,

  • In November 2021, Float, a Canada-based spend management organization, secured USD 30 million in series A funding round. The capital will help organizations to expand its comprehensive spend management software and corporate cards.

The Europe market is diverse, owing to rising investments by government and key players. Players in the market are focusing on expanding their geographical presence by offering customized services to clients across nations worldwide.  

In Europe, the buying and implementation of BSM software was highly impacted during the pandemic period owing to supply chain disruptions and nationwide lockdowns. As per the Proactis Holdings Ltd., the number of new deals in 2020 decreased in the U.K., France, and Germany as compared to 2019. The pandemic also impacted the business process outsourcing and managed service auctions. Whereas, sales and new deals in the Netherlands increased by 13% in 2020 compared to 2019.

Post COVID-19 pandemic, the organizations have focused on investments and technology adoption to manage the travel and expense management, spend management, and contract management. For instance,

  • In July 2021, SAP SE, a Germany-based spend management software provider, stated companies are digitizing their spend management, procurement, and supply chain management. Further the company stated, Molson Coors Beverage Co., the Florida Department of Management Services, Grupo Financiero Banorte, and S.A.B. de C.V. Alcon Vision, among others adopted spend management solutions in the second quarter of 2021.

This factor indicates that the market is set to gain traction in the coming years across the region.

Asia Pacific is anticipated to showcase the highest growth rate during the projected period. The growing investment by developing economies for digital transformation, such as India, Japan, Singapore, South Korea, South East Asia, and others, is contributing to market growth. The market players are focusing on expansion of product offerings and business operations across India, Singapore, Australia, Japan, and South Korea. For instance,

  • In April 2022, Singapore-based energy company, Puma Energy, adopted GEP spend management platform. The company integrated the GEP SMART to evaluate, identify, and qualify suppliers, agreements, and efficiently operate a global supply chain.

  • In March 2022, Oil India Limited automated its procure-to-pay processes for accounts payable invoice automation and supplier collaboration. Through the adoption of automation, Oil India aims to deliver better supplier engagement via the Avaali Velocious Supplier Relationship Management (SRM) solution.

Such active implementation of the software organizations by the organizations is projected to surge the demand for Business Spend Management software in this region.

Across the Middle East and Africa, the Business Spend Management (BSM) software is expected to gain traction in the coming years. Startups and SMEs across the region are focusing on funding and investments, which is projected to propel the demand for BSM software and services. For instance,

  • In March 2022, UAE-based spend management finance technology, Alaan, raised USD 2.5 million in seed funding. The platform enables SMEs to spend through automated invoice payments and corporate cards.

  • Similarly, in February 2022, Saudi Arabia-based spend management platform, Sanad Cash raised USD 1.6 million in seed round.

South America is projected to exhibit significant growth opportunities for business spend management solutions. An expansion of business operations across the South American countries, including Brazil, Argentina, and others drives the market growth. For instance,

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  • In December 2021, Calara, a corporate spend management solution provider in Latin America, started operations in Brazil. The company is backed by USD 70 million in series B funding round led by Coatue, an investment firm.

Similarly, the investment by high tech companies, such as Amazon.com Inc., Google LLC, IBM Corporation, and others, to establish cloud infrastructure is expected to fuel the market in the region.


Market Players to Drive Merger and Acquisition Strategies to Expand the Shares

Prominent players operating in the global market are focusing on expanding their presence and market share by the merger and acquisition strategy. These companies are aiming to acquire small and local firms to expand their business presence. For instance,

List of Key Companies Profiled:

  • Coupa Software Inc. (U.S.)

  • Proactis Holdings Plc (U.K.)

  • GEP (U.S.)

  • SAP SE (Germany)

  • Basware (Finland)

  • Ivalua Inc. (U.S.)

  • SutiSoft Inc. (U.S.)

  • Zycus Inc.(U.S.)

  • Xeeva (U.S.)

  • JAGGAER (U.S.)


  • April 2022 – Proactis, the spend management professional, released the Proactis eRecovery Report, which specifies how major corporations invested in digital transformation since the outbreak of the COVID-19 pandemic to aid in their recovery.

  • March 2022 - SAP SE acquired a controlling share in Taulia, a renowned provider of working capital management solutions. The acquisition broadens SAP's business network and boosts SAP's CFO office products.

  • February 2022 – Coupa released Coupa Trip & Cost, which expands Business Spend Management (BSM) capabilities and gives companies more insight and control over their travel and expense spending.

  • February 2022 – Valaris Limited inked a multi-year agreement with Zycus, the pioneer in cognitive procurement software suites, to modernize its procure-to-pay process.

  • November 2021 – Proactis announced a partnership with Cegid, a provider in cloud management solutions, to be a part of Cegid XRP Flex, a cloud-based, full-web ERP platform.


An Infographic Representation of Business Spend Management (BSM) Software Market

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The research report provides a detailed analysis of the market. It focuses on key aspects such as leading companies, software types, and leading applications of the software and services. Besides this, the report offers insights into the market trends and highlights key industry developments. In addition to the aforementioned factors, the report encompasses several factors that have contributed to the growth of the market in recent years.




Study Period


Base Year


Estimated Year


Forecast Period


Historical Period



Value (USD billion)


By Component, Deployment, End-user, Enterprise Size, and Geography

By Component

  • Solutions

    • Procure-to-Pay Solutions

    • Supplier & Risk Management

    • Travel & Expense Management

    • Contract & e-Tender Management

    • Spend Management/Spend Analytics

    • Others (Source-to-Contract, Treasury Management)

  • Services

    • Professional Services

    • Managed Services

By Deployment

  • Cloud

  • On-premise

By Enterprise Size

  • SMEs

  • Large Enterprises

By End-user

  • BFSI

  • Travel & Truism

  • Hospitality

  • Healthcare

  • IT & Telecom

  • Energy & Utility

  • Retail & E-commerce

  • Others (Logistics, Education)

By Region

  • North America (Component, Deployment, Enterprise Size, End-user, and Country)

    • U.S. (By End-user)

    • Canada (By End-user)

    • Mexico (By End-user)

  • Europe (Component, Deployment, Enterprise Size, End-user, and Country)

    • U.K. (By End-user)

    • Germany (By End-user)

    • Italy (By End-user)

    • France (By End-user)

    • Russia (By End-user)

    • Spain (By End-user)

    • Benelux (By End-user)

    • Nordics (By End-user)

    • Rest of Europe

  • Asia Pacific (Component, Deployment, Enterprise Size, End-user, and Country)

    • China (By End-user)

    • Japan (By End-user)

    • India (By End-user)

    • South Korea (By End-user)

    • ASEAN (By End-user)

    • Oceania (By End-user)

    • Rest of Asia Pacific

  • Middle East & Africa (Component, Deployment, Enterprise Size, End-user, and Country)

    • Turkey (By End-user)

    • GCC (By End-user)

    • Israel (By End-user)

    • North Africa (By End-user)

    • South Africa (By End-user)

    • Rest of Middle East & Africa

  • South America (Component, Deployment, Enterprise Size, End-user, and Country)

    • Brazil (By End-user)

    • Argentina (By End-user)

    • Rest of South America

Frequently Asked Questions

The market is projected to reach USD 39.05 billion by 2029.

In 2021, the market value stood at USD 17.07 billion.

The solutions segment is likely to lead the market.

Increased usage of spend analytics in businesses to propel the market growth.

SAP SE, Coupa Software Inc., Proactis Holdings Ltd., GEP, Basware, Jaggaer , Xeeva, Zycus Inc., Ivalua Inc., and Sutisoft Inc. are the top players in the global market.

North America is expected to hold the highest market share.

Asia Pacific is expected to exhibit the highest growth rate during the forecast period.

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