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Cloud Computing Market Size, Share & COVID-19 Impact Analysis, By Type (Public Cloud, Private Cloud, Hybrid Cloud), By Service (Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Software as a Service (SaaS)), By Industry (Banking, Financial Services, and Insurance (BFSI), IT and Telecommunications, Government, Consumer Goods, and Retail, Healthcare, Manufacturing, Others), and Regional Forecast, 2021-2028

Region : Global | Format: PDF | Report ID: FBI102697



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The global cloud computing market size was USD 219.00 billion in 2020. The impact of COVID-19 globally has been exceptional and astounding, with cloud computing solutions witnessing a diverse demand across the region during the pandemic. Based on our research, the global market exhibited a substantial growth of 13.7% in 2020 compared to the average year-on-year growth during 2017-2019. The market is projected to reach from USD 250.04 billion in 2021 to USD 791.48 billion in 2028 at a CAGR of 17.9% during the 2021-2028 period.

The market growth is primarily driven by the growing implementation of advanced technologies such as artificial intelligence (AI), machine learning (ML), and the rising shift of enterprises towards cloud-based solutions. Also, increasing investments by countries such as the U.S., the U.K., China, India, and others, in various cloud-based development projects are anticipated to boost the market's growth.

  • For instance, in 2019, the Government of U.S. Federal invested about USD 5.91 billion in adopting cloud solutions and other cloud migration & support services across their units.

COVID-19 Impact

Proliferating Cloud-based Solutions amid COVID-19 Pandemic to Aid Growth

The current coronavirus epidemic has impacted economies worldwide. Government and organizations across several industries are widely dependent on IT-related solutions and services. Lately, there is a momentous rise in the demand for online live streaming platforms, such as Netflix, Hulu, Amazon, Spotify, and others, as most of the workforce is working from their home environment owing to lockdown restrictions. This has resulted in a sudden rise in demand for cloud-hosted solutions such as OTT services, video-on-demand (VoD), and others. Furthermore, this has augmented the adoption of cloud-based services such as SaaS and IaaS amidst the COVID-19 pandemic.

Governments, public and private enterprises in many countries have implemented the ‘work from home’ approach. This has resulted in an escalation in demand for SaaS-based collaboration solutions. The rising demand has created various opportunities for cloud vendors to expand their business by launching advanced solutions.

  • For instance, in May 2020, Microsoft Corporation launched "Hospital Emergency Response", a cloud-based healthcare sector solution. The Azure platform enables the solution. The Centres for Disease Control and Prevention (CDC) and other healthcare institutions can control the solution to develop COVID-19 calculation tools and reduce the work-stress on front-line workforces.

Such active initiatives are likely to boost the demand for cloud-based solutions in the upcoming years.


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Substantial Adoption of Omni-cloud over Multi-cloud to Boost Cloud Computing Market Growth

Large enterprises are implementing multi-cloud solutions in their business units to organize their employees over cloud-based platforms. Also, as cloud-based applications such as Dropbox, Facebook, Gmail, among others, are becoming more flexible and robust, the processing cycle needs to be faster in a real-time scenario. As a result, enterprises are moving towards Omni-cloud solutions to leverage numerous advantages, including ease of data use, effective decision making, secured data availability, and scalability in real-time.

Omni-cloud offers advanced connectivity services to enterprises that allow multiple platforms to integrate and reorganize data. The data positioning system is more accurate and organized with the Omni-cloud computing system. Key players in the market are implementing numerous corporate approaches such as new product launches, mergers & acquisitions, and partnerships to increase cloud computing market share.

  • For instance, in November 2019, Sprint Corporation completed a partnership with Ooma, Inc. The partnership was completed to launch and promote its cloud-based enterprise phone service - "Omni". The aim is to deliver enterprise-quality landline phone technologies to SMEs and large businesses.


Integration of Big Data, AI, and ML with Cloud Will Provide Impetus to Market

The increasing adoption of technologies such as big data, artificial intelligence (AI), machine learning (ML), and others are expected to drive the growth of the market. These technologies transform the market landscape, as it assists users in monitoring, analyzing, and visualizing the unprocessed data. Adopting these emerging technologies with cloud solutions would help enterprises enhance their visualization abilities and make complex data accessible and usable. The adoption of AI and ML technologies across enterprises has empowered data usage and has reduced data storage complications. These technologies also help increase commerce productivity, enhance decision-making procedures, and reduce business operational costs. Thus, the increasing adoption of big data, AI, and ML is expected to drive the growth of the market.

  • For instance, in August 2018, Paytm launched “Paytm AI Cloud in India.” The application is an AI-based cloud platform for SMEs and start-ups. Paytm invested around USD 2.5 billion to develop and advance its cloud platform to reinforce its customer base across India.


Data Privacy and Information Security Concerns Associated with Cloud Solutions to Impede Growth

Users deploy cloud platforms to save their confidential data and information concerning business and personal activities over the cloud-based platforms. Though, privacy and security concerns about data loss, data breaches, unforeseen emergencies, application vulnerabilities, and online cyber-attacks allied to cloud-based solutions are expected to hinder the growth. This can affect the revenues in industries such as healthcare, government, IT and telecom, BFSI, among others. According to the arXiv.org e-Print archive, in 2019, around 60% of the corporate-related data and information on storing drives were insecurely held.

The authorization administration, access control, data encryption & integration, communication security, among others, are a few of the cloud-based security services offered to handle information security and data privacy issues. For instance, providers including Amazon.com Inc., Microsoft Corporation, and Google LLP provides around 99.9% uptime, which discharges end-users from the liability of retaining and creating recovery facilities and backup infrastructure.


By Type Analysis

Public Cloud Segment to Dominate Owing to Rapid Digital Transformation

Based on the type, the market is allocated into private cloud, hybrid cloud, and public cloud. Among all the segments, the hybrid cloud segment is expected to display the maximum growth rate throughout the predictable period. The growth in the segment is due to the growing implementation of cloud-based solutions among SMEs to increase productivity and decrease operational costs. Additionally, the rising demand for secured, scalable, and cost-efficient solutions is likely to drive private cloud demand across large enterprises. The public cloud segment is anticipated to lead the market in terms of share during the estimated period. The growth is attributable to the digital transformation, increasing penetration towards the connected devices, and growing automation amongst small and medium enterprises.

By Service Analysis

Rising Demand among Various Enterprises to Drive Software-as-a-Service (SaaS) Segment

Based on service, the market is divided into software as a service (SaaS), platform as a service (PaaS), and infrastructure as a service (IaaS).

Among the services, the software as a service (SaaS) segment captured the major share in 2020. This growth in the segment is owing to its features such as ease of deployment, cost-effectiveness, low maintenance charges. The infrastructure as a service (IaaS) segment is projected to show the highest growth rate during the projection period. The growth is attributable to the increasing adoption of hybrid cloud platforms and swelling demand for storage & safety of business data solutions.

By Industry Analysis

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Higher Adoption of Cloud Computing Solutions to Propel IT and Telecommunications Segment

Based on industry, the market is divided into banking, financial services, & insurance (BFSI), government, IT & telecommunications, healthcare, consumer goods & retail, manufacturing, and others.

Among the segments, IT & telecommunications is projected to show the largest share during the study period. The segment's growth is due to the rising implementation of cloud-based solutions across IT enterprises to store and manage their data. Also, secured storage enhanced productivity & performance, and reliability has empowered the IT and telecom sector to adopt cloud solutions.

The healthcare segment is likely to develop at the uppermost compound annual growth rate during the study period. This growth is owing to the rising deployment of cloud-based software, mobile applications, wearable healthcare devices, smart healthcare equipment, among others. Other industries such as retail and consumer goods, BFSI, government, manufacturing, and others are anticipated to show noteworthy CAGR, owing to the increasing initiatives and investment plans by government and cloud providers to support the adoption of cloud across start-ups.


North America Cloud Computing Market Size, 2020 (USD Billion)

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Geographically, the market is segmented across five major regions: North America, Latin America, the Middle East & Africa, Asia Pacific, and Europe.

North America is expected to dominate the market in terms of revenue during the forecast period. The rapid development and adoption of emerging technologies and key players such as IBM Corporation, Amazon Web Services, Apple Inc., and others are expected to drive the growth across the region.

  • For instance, in June 2020, Apple Inc. launched its cloud computing infrastructure to update and expand its cloud-based solutions and services such as Apple Music, News Plus, iCloud, among others.

Asia Pacific is likely to display exponential growth during the estimated period. The growth is owing to the rising demand for cloud-based solutions across manufacturing and healthcare industries. Also, the increasing demand for smart electric vehicles (EVs), growing internet penetration, and ongoing digitalization are expected to drive the growth in the region.

Europe is expected to showcase a substantial CAGR during the forecast period. The growth is attributable to the increasing manufacturing start-ups, digital government projects and regulatory environment, and increasing adoption of cloud-based technologies. The Middle East & Africa, and Latin America are probably to exhibit a considerable growth rate through the upcoming year. The growth is due to the increasing investments by the government of countries such as Israel, Brazil, Mexico and emerging technologies such as artificial intelligence (AI), 5G, machine learning (ML), big data, cloud, and others.


Emphasis towards Innovative Cloud Computing Solutions by Key Players to Strengthen Competition

Major players such as Microsoft Corporation, Amazon Web Services, IBM Corporation, Alibaba Group Holding Limited, Oracle Corporation, and Apple, Inc. are focused on upgrading their existing product portfolio. These companies provide a complete suite of cloud-computing services such as Microsoft Azure, Google Cloud Platform (GCP), AWS Cloud, among others. Also, these companies are now developing and offering cloud-based solutions with innovative technologies such as AI, ML, and others to enhance their products and provide enriched solutions to their users.


  • Amazon Web Services (AWS) (Washington, United States)

  • Oracle Corporation (California, United States)

  • IBM Corporation (New York, United States)

  • Alibaba Group Holding Limited (Hangzhou, China)

  • Microsoft Corporation (New Mexico, United States)

  • VMware, Inc. (California, United States)       

  • Alphabet Inc. (Google LLC) (California, United States)

  • Rackspace Technology, Inc. (Texas, United States)

  • SAP SE (Walldorf, Germany)

  • Apple Inc. (California, United States) 

  • Salesforce.com, Inc. (California, United States)

  • HCL Technologies Limited (Noida, India)

  • Hewlett-Packard Company (HPE) (California, United States)

  • Sprint Corporation (Kansas, United States)

  • Verizon Wireless (New York, United States)

  • Red Hat, Inc. (North Carolina, United States)

  • Ooma Inc. (California, United States)

  • Paytm (Uttar Pradesh, India)

  • Adobe, Inc. (California, United States)


  • May 2020 – Microsoft Corporation launched its 10 new cloud computing services across the United Kingdom. The aim is to help organizations keep their data secure and enable innovation through IoT and bot technology.

  • July 2019: - Amazon Web Services (AWS) completed the acquisition of E8 Storage for around USD 18.3 million. The purchase assisted Amazon in integrating its cloud computing capabilities with E8 Storage’s technology and enhanced the cloud-based service market globally.


An Infographic Representation of Cloud Computing Market

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The cloud computing market research report provides a detailed analysis of the market and focuses on key aspects such as leading companies, product types, and leading applications of the product. Besides this, the report offers insights into the market trends and highlights key industry developments. In addition to the aforementioned factors, the report encompasses several factors that have contributed to the growth of the advanced market over recent years.

Report Scope and Segmentation



Study Period


Base Year


Forecast Period


Historical Period



   Value (USD Billion)


   Type; Service; Industry and Region

By Type

  • Public Cloud

  • Private Cloud

  • Hybrid Cloud  

By Service

  • Infrastructure as a Service (IaaS)

  • Platform as a Service (PaaS)

  • Software as a Service (SaaS)

By Industry

  • BFSI

  • IT and Telecommunications

  • Government

  • Consumer Goods and Retail

  • Healthcare

  • Manufacturing

  • Others (Energy and Utilities, Education, Media and Entertainment etc.)

By Region

  • North America (Type; Service; Industry and Country) 

    • United States

    • Canada

  • Latin America (Type; Service; Industry and Country)

    • Brazil

    • Mexico

    • Rest of South America

  • Europe (Type; Service; Industry and Country)

    • United Kingdom

    • Germany

    • France

    • Italy

    • Spain

    • Rest of Europe

  • The Middle East & Africa (Type; Service; Industry and Country)

    • GCC

    • South Africa

    • Rest of the Middle East & Africa

  • Asia Pacific (Type; Service; Industry and Country)

    • China

    • India

    • Japan

    • Southeast Asia

    • Rest of Asia Pacific

Frequently Asked Questions

Fortune Business Insights says that the market stood at USD 219.00 billion in 2020.

By 2028, the market size is expected to reach USD 791.48 billion

The market is expected to grow at a CAGR of 17.9% in the forecast period (2021-2028).

Within type, the public cloud segment is expected to lead the global market in terms of share during the forecast period.

The increasing integration of artificial intelligence (AI) and machine learning (ML) technologies with the cloud is a key market driver.

Amazon Web Services (AWS), Alibaba Group Holding Limited, IBM Corporation, Microsoft Corporation, and others are the top companies in the market.

The IT and telecommunications segment holds the major market share.

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Cloud Computing Market Size, Share and Global Industry Trend Forecast till 2026
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