"Smart Strategies, Giving Speed to your Growth Trajectory"

Process Mining Software Market Size, Share & COVID-19 Impact Analysis, By Deployment (Cloud-based and On-premises), By Enterprise Type (Large Enterprises and Small & Medium Enterprises), By Application (Order Management, Digital Transformation, Customer Satisfaction, Business Process Improvement, Auditing & Compliance, Others), By End-user (IT & Telecommunication, Healthcare, Retail, BFSI, Manufacturing, Logistics & Transportation, and Others), and Regional Forecast, 2023-2030

Region : Global | Format: PDF | Report ID: FBI104792

 

KEY MARKET INSIGHTS

Play Audio Listen to Audio Version

The global process mining software market size was valued at USD 1.13 billion in 2022 and is projected to grow from USD 1.66 billion in 2023 to USD 27.72 billion by 2030, exhibiting a CAGR of 49.4% during the forecast period.


In the scope of the study, we have considered software offered by the companies such as Celions GmbH (Celonis Process Mining), Software AG (ARIS Process Mining Basic), and UiPath (UiPath Platform). Further, Celions GmbH offers planning and simulation, process and task mining, visual and daily management, and real-time data ingestion. Similarly, UiPath provides process mining, task capture, and an automation hub.


Process mining software examines event log data to better understand how a business works and find inefficiencies and bottlenecks in the process. The demand for this software is expanding as firms implement automation, information technology, and digital solutions. Besides, to expand the business, the market players use a variety of organic and inorganic approaches such as partnerships, collaborations, mergers, and acquisitions. For instance,



  • In January 2022, Celonis GmbH announced a collaboration with Accenture plc to detect and boost process bottleneck identification. By supporting quick identification, Accenture is adopting digital transformation.


COVID-19 IMPACT


Growing Uncertainty during COVID-19 Pandemic to Boost Demand


Across industries, the pandemic had a significant impact on customers’ behavior and business operations. It also significantly impacted the manufacturing, logistics, & transportation industries due to a lack of resources owing to the temporarily closed borders. Factors such as low sales, supply chain disruption, distant working environments, and a restricted staff fueled the adoption of digital and automation technology. Industries, such as BFSI, retail, and IT & telecommunication, have immediately shifted to cloud-based process mining solutions to provide services to their customers during the pandemic crisis.



  • For instance, in July 2020, Tata Consultancy Services teamed up with Celonis GmbH, an AI-based process mining company, to assist its clients in streamlining their business processes for increased efficiency and operational resilience.


Thus, amid the pandemic and its repercussions, the demand for the software also propelled for the post-pandemic period.


LATEST TRENDS


Request a Free sample to learn more about this report.


Fusion of Robotic Process Automation RPA and Processing Mining Software to Boost Market Expansion


Companies across industries are undergoing digital transformations with the assistance of automation. They are looking for technologies that can help them optimize productivity while lowering investment costs. This rapid growth fuels the demand for robotic process automation (RPA) to improve performance and productivity. Businesses are also integrating RPA with this software to maximize the automation impact. Throughout the RPA application, the software can provide key insights, such as innovative solutions that require improvements, strategy planning, and others.


The integrated solution can be applied to both human-driven and information technology-based data-driven business processes. It provides analysis and monitoring of RPA for future improvements. Thus, companies are adopting process mining automation to gain real-time insights and analysis of the operation. For instance, 



  • In February 2021, Software AG partnered with Automation Anywhere to improve the automation processes. Automation Anywhere RPA process mining and management will be reserved on Software AG's ARIS platform. This will also support businesses with management operations and automation.


Thus, the integration of RPA and the software is expected to fuel market opportunities in the coming years. 


DRIVING FACTORS


Implementation of AI to Surge Demand for Process Mining Software


Software companies are investing in artificial intelligence and process mining. This integration provides real-time analysis and more chances for enterprises to improve their operational capabilities. Machine learning and deep learning are AI techniques that offer various benefits, including larger datasets, business intelligence, and richer event logs. According to the 2018 Accenture Process Reimagined report, 88% of businesses that used machine learning in their business processes saw a 200% improvement. Furthermore, combining AI with process mining is projected to improve customer service and increase corporate revenues. For instance,



  • In April 2021, IBM Corporation announced the acquisition of Italy-based myInvenio to help businesses with artificial intelligence-powered automation. AI process automation supports enterprises to overcome bottleneck challenges and accelerate digital transformation.


Similarly, in May 2021, UiPath released new tools for AI-powered enterprise administration, discovery, and governance to scale end-user automation. Advanced process mining tools coupled with the automation hub are among the new capabilities, allowing end-users to adopt and discover automation that improves operational efficiency and speeds up the goal-achieving process. Thus, implementing artificial intelligence is likely to boost process mining software market growth.


RESTRAINING FACTORS


Privacy and Security Issues to Hamper Market Growth


To support efficient operations, the software uses real-time and historical data from the firm. It has access to the company's business and customers' private and confidential information. This information is vital, and it may attract hackers. Furthermore, the software collects client data, which may compromise users' privacy. It lacks the user's data safety and security. This is expected to hamper the market growth.


SEGMENTATION


By Deployment Analysis


Growing Demand for Quick Insights to Drive Cloud-based Software Segment


Based on deployment, the market is bifurcated into cloud-based and on-premises.


The cloud-based segment is expected to gain maximum market share with the highest growth rate during the forecast period owing to the increasing adoption of cloud technologies in industries. Also, this technology provides efficient and rapid process insights that improve optimization and capacity to compete. For instance,



  • In August 2020, Software AG launched ARIS Process Mining SaaS, a cloud platform for process mining tools. This software will assist firms in identifying and correcting process inefficiencies and bottlenecks, allowing them to operate more efficiently.


Thus, in the future cloud-based process mining software market to grow significantly. Similarly, the growth of on-premises software is lowering as only a few large enterprises with maximum spending capacity invest in this technology.


By Enterprise Type Analysis


Ease of Managing Large Customer Set to Fuel Software Adoption in Large Enterprises


Based on enterprise type, the market is studied for large enterprises and small & medium enterprises.


Large enterprises were the early adopters of the software and are expected to gain maximum revenue share during the forecast period. The software offers effective business optimization and data-driven decision-making for large enterprises with huge clients and large business data.


Small & medium enterprises are likely to showcase remarkable growth due to the low cost and excellent capabilities. The software helps improve customer experience with quicker deliveries by eliminating unnecessary steps. SMEs with limited employees are adopting the software to boost their decision-making capabilities. Enabled by this, the demand for this software from small & medium enterprises is expected to rise, which will help the market grow.


By Application Analysis


Demand for Efficient Operations to Fuel Software Adoption in Business Process Improvement


Based on application, the market is categorized into order management, digital transformation, customer satisfaction, business process improvement, auditing & compliance, and others.


Business process improvement to gain maximum share during the forecast period. The software helps in identifying the fastest way for completing a task using automation. The support in improving business processes enhances the efficiency in identifying bottlenecks.


Digital transformation to gain significant growth rate as industries across the globe are shifting to digital tools. Similarly, auditing and compliance showcase a steady growth rate to ensure processes are as per the new regulations and policies.


Also, as businesses today are more focused on customers, the application of the software is growing in understanding customer satisfaction and its analysis. Thus, customer satisfaction is expected to grow rapidly during the forecast period.


By End-user Analysis


To know how our report can help streamline your business, Speak to Analyst


High Emphasis on Automation to Boost Software Adoption in BFSI


Based on end-user, the market is categorized into BFSI, healthcare, retail, manufacturing, IT & telecommunication, logistics & transportation, and others (energy & utilities and others).


The BFSI industry is expected to gain maximum process mining software market share during the forecast period. The increasing adoption of automation and a vast client base will likely drive the demand for software in the BFSI industry. The software helps banks and financial organizations manage their external and internal processes seamlessly, which improves customer satisfaction. Further, the frequently updating regulations and compliances require the software to keep the services in line. Similarly, the manufacturing industry is expected to rank second in the segment's revenue share due to the increasing automation adoption in the industry. Also, the software provides measures and solutions for better-quality products that are likely to drive market expansion.


The healthcare industry is expected to showcase exponential growth during the forecast period. The growing adoption of smart and wearable medical devices boosts the demand for software to gain related insights. The software supports improving patient care at a reduced cost. Similarly, the retail industry is projected to showcase significant growth during the forecast period owing to its capabilities to improve customer experience. For instance, Walmart reduced its customer waiting time by implementing the software. This is projected to surge the demand for software across the industries.


REGIONAL INSIGHTS


Europe Process Mining Software Market Size, 2022 (USD Billion)

To get more information on the regional analysis of this market, Request a Free sample


By region, the market is examined across five main regions, North America, South America, Europe, Asia Pacific, and the Middle East & Africa.


Europe process mining software market size was valued at USD 0.36 billion in the year 2022. The vastly growing digital transformation across industries is surging the demand for software in European countries. Large and small businesses in this region are adopting innovative and efficient analytical techniques to improve business operations. Germany and the U.K. are expected to lead the Europe market. The other factor driving the market growth in the region is the presence of prominent key players.



  • For instance, in September 2020, Celonis GmbH, a Germany-based artificial intelligence company, improved the process mining and process excellence software. It chose Coca-Cola European Partners (CCEP) to alter its end-to-end processes to increase efficiency, save money, and improve customer happiness.


The market in North America is expected to gain exponential growth during the forecast period owing to the increasing demand for advanced technologies to optimize the business process. The surging implementation of automation fuels the demand for software to handle the vast data. The U.S. is likely to gain maximum revenue share in the region due to well-established industries such as BFSI, retail, and healthcare. These industries focus on improving operational efficiency by integrating advanced technologies such as AI, the Internet of Things, and machine learning. This is expected to fuel the market growth in the region.


Asia Pacific is expected to gain steady growth during the forecast period due to the region increasing business competition. Countries including China, Japan, and South Korea show substantial potential for the process mining automation market in the upcoming years with the growing automation. Further, a significantly increasing demand for cloud-based software is expected to fuel market growth.


The growing adoption of digital solutions and government initiatives to boost automation is expected to boost South America market share. Similarly, the Middle East & Africa and South America are likely to showcase steady growth during the forecast period. The increasing focus of governments on digital transformation is driving various investments in Middle Eastern countries. For instance,


To know how our report can help streamline your business, Speak to Analyst



  • In June 2021, Celonis GmbH and Coberg collaborated to provide customers in the Middle East and Africa access to the Celonis Execution Management solution. Customers in the region can also benefit from process mining and execution and process consultancy, which aids businesses in their digital transformation.


KEY INDUSTRY PLAYERS


Prominent Players are Entering into Partnerships and Collaborations to Expand Business


QPR Software Plc, ABBYY Solutions Ltd., Software AG, Cognitive Technology Ltd, UiPath, Lana Labs GmbH, Kofax, Celonis GmbH, and other major businesses are focusing on extending their product offerings. These companies are significantly investing in advanced technology integration to improve software efficiency and its capabilities. The players are strategically collaborating, acquiring, and establishing partnerships with the service industry to provide creative solutions for enterprises' digital transformation. Similarly, the players are identifying new requirements for the digital transformation journeys of the enterprises and thus offering new solutions as required.



  • March 2023 – Mindzie, Inc. launched a new edition of process mining software for desktops to expand customer reach. As per the company, the newly launched low-code software can help enterprises achieve data compliance rules.

  • April 2021 – Celonis GmbH collaborated with IBM Corporation and Red Hat to provide more flexibility and technology deployment for the Celonis Execution Management System. It helps customers use automation, intelligence, and process mining for enterprise system processes and operations.


List of the Key Companies Profiled:



KEY INDUSTRY DEVELOPMENTS:



  • May 2023 - Pegasystems Inc. launched an artificial intelligence-based Pega process mining system to offer a unified solution for seamless business. Its intuitive capabilities support clients and fix issues without hampering business operations.

  • April 2023 – UiPath and data cloud company, Snowflake, launched a business automation platform by integrating UiPath data with Snowflake Manufacturing Data Cloud. The platform includes UiPath’s process mining software to help align data left in the system.

  • May 2022 – Celonis GmbH introduced two process mining platforms, namely, Celonis Business Miner and Celonis Process Sphere, to offer its client a new business perspective. The platform offers multi-dimensional understandings and also investigates other solutions for more opportunities in improving operations. 

  • November 2022 – Pegasystems Inc. acquired Brazil-based Everflow for its clients to fix inefficiencies in the organizational operations. Also, integrating the AI-powered solution with the process mining tools to boost Pega solution offerings

  • August 2021 – Appian Corporation acquired Lana Labs, a process mining firm, to enable its customers to offer a complete low-code automation suite. A machine learning algorithm in the Lana platform automates and analyses complicated business procedures, making businesses more efficient and intelligent.

  • September 2022 – Celonis GmbH announced a platinum partnership with Germany-based hyper-automation professional service provider, Roboyo Group, to boost digital transformation. The Celnois's process mining and execution management supports Roboyo in optimizing performance by offering process 360-degree view.


REPORT COVERAGE


An Infographic Representation of Process Mining Software Market

To get information on various segments, share your queries with us



The market report highlights leading regions worldwide to offer a better understanding to the user. Furthermore, the report provides insights into the latest industry growth trends, and competitive landscape and analyzes technologies deployed at a rapid pace at the global level. It further offers some of the drivers and restraints, trends, and company profiles, helping the reader to gain in-depth knowledge about the market.


REPORT SCOPE & SEGMENTATION






























































  ATTRIBUTE



  DETAILS



Study Period



2019-2030



Base Year



2022



Estimated Year



2023



Forecast Period



2023-2030



Historical Period



2019-2021



Growth Rate



CAGR of 49.4% from 2023 to 2030



Unit



Value (USD billion)



Segmentation



Deployment, Enterprise Type, Application, End-user, and Region



By Deployment




  • Cloud-based

  • On-premises  



By Enterprise Type




  • Large Enterprises

  • SMEs



By Application




  • Order Management

  • Digital Transformation

  • Customer Satisfaction

  • Business Process Improvement

  • Auditing & Compliance

  • Others (IT operations, etc.)



By End-user




  • IT & Telecommunication

  • Healthcare

  • Retail

  • BFSI

  • Manufacturing

  • Logistics & Transportation

  • Others (Energy and Utilities, Others)



By Region




  • North America (Deployment, Enterprise Type, Application, End-user, and Country)

    • U.S. (By End-user)

    • Canada (By End-user)

    • Mexico (By End-user)



  • South America (Deployment, Enterprise Type, Application, End-user, and Country)

    • Brazil (By End-user)

    • Argentina (By End-user)

    • Rest of South America



  • Europe (Deployment, Enterprise Type, Application, End-user, and Country)

    • U.K. (By End-user)

    • Germany (By End-user)

    • France (By End-user)

    • Italy (By End-user)

    • Spain (By End-user)

    • Russia (By End-user)

    • Benelux (By End-user)

    • Nordics (By End-user)

    • Rest of Europe



  • Middle East & Africa (Deployment, Enterprise Type, Application, End-user, and Country)

    • Turkey (By End-user)

    • Israel (By End-user)

    • GCC (By End-user)

    • North Africa (By End-user)

    • South Africa (By End-user)

    • Rest of Middle East & Africa





  • Asia Pacific (Deployment, Enterprise Type, Application, End-user, and Country)


    • Japan (By End-user)

    • China (By End-user)

    • India (By End-user)

    • South Korea (By End-user)

    • ASEAN (By End-user)

    • Oceania (By End-user)

    • Rest of Asia Pacific




Frequently Asked Questions

According to Fortune Business Insights, the global market is projected to reach USD 27.72 billion by 2030.

In 2022, the market value stood at USD 1.13 billion.

The market is projected to grow at a CAGR of 49.4% during the forecast period.

The healthcare segment is expected to be the leading segment in the market.

The implementation of AI is the key factor driving the market.

Celonis GmbH, QPR Software Plc, Software AG, ABBYY Solutions Ltd., IBM Corporation, Appian Corporation, UiPath, and more are the top players in the market.

Europe is expected to hold the highest market share.

Asia Pacific is expected to grow at the highest CAGR during the forecast period.

Seeking Comprehensive Intelligence on Different Markets?
Get in Touch with Our Experts

Speak to an Expert
  • Jun, 2023
  • 2022
  • 2019-2021
  • 140

    CHOOSE LICENSE TYPE

  • $4850
    $5850
    $6850

Personalize this Research

  • Granular Research on Specified Regions or Segments
  • Companies Profiled based on User Requirement
  • Broader Insights Pertaining to a Specific Segment or Region
  • Breaking Down Competitive Landscape as per Your Requirement
  • Other Specific Requirement on Customization
Request Customization Banner

Client Testimonials

“This report is really well done and we really appreciate it! Again, I may have questions as we dig in deeper. Thanks again for some really good work.”

- U.S.-based biotechnology company focussing on treatment of chronic pain.

“Kudos to your team. Thank you very much for your support and agility to answer our questions.”

- Europe-based provider of solutions to automate data centre operations.

“We appreciate you and your team taking out time to share the report and data file with us, and we are grateful for the flexibility provided to modify the document as per request. This does help us in our business decision making. We would be pleased to work with you again, and hope to continue our business relationship long into the future.”

- India-based manufacturer of industrial and specialty intermediates with a strong global presence.

“I want to first congratulate you on the great work done on the Medical Platforms project. Thank you so much for all your efforts.”

- One of the largest cosmetics company in the world.

“Thank you very much. I really appreciate the work your team has done. I feel very comfortable recommending your services to some of the other startups that I’m working with, and will likely establish a good long partnership with you.”

- U.S. based startup operating in the cultivated meat market.

“We received the below report on the U.S. market from you. We were very satisfied with the report.”

- UGlobal hearing aids manufacturer.

“I just finished my first pass-through of the report. Great work! Thank you!”

- U.S. based solar racking solutions provider.

“Thanks again for the great work on our last partnership. We are ramping up a new project to understand the imaging and imaging service and distribution market in the U.S.”

- World’s leading advisory firm.

“We feel positive about the results. Based on the presented results, we will do strategic review of this new information and might commission a detailed study on some of the modules included in the report after end of the year. Overall we are very satisfied and please pass on the praise to the team. Thank you for the co-operation!”

- Germany based machine construction company.

“Thank you very much for the very good report. I have another requirement on cutting tools, paper crafts and decorative items.”

- Japanese manufacturing company of stationery products.

“We are happy with the professionalism of your in-house research team as well as the quality of your research reports. Looking forward to work together on similar projects”

- One of the Leading Food Companies in Germany

“We appreciate the teamwork and efficiency for such an exhaustive and comprehensive report. The data offered to us was exactly what we were looking for. Thank you!”

- Intuitive Surgical

“I recommend Fortune Business Insights for their honesty and flexibility. Not only that they were very responsive and dealt with all my questions very quickly but they also responded honestly and flexibly to the detailed requests from us in preparing the research report. We value them as a research company worthy of building long-term relationships.”

- Major Food Company in Japan

“Well done Fortune Business Insights! The report covered all the points and was very detailed. Looking forward to work together in the future”

- Ziering Medical

“It has been a delightful experience working with you guys. Thank you Fortune Business Insights for your efforts and prompt response”

- Major Manufacturer of Precision Machine Parts in India

“I had a great experience working with Fortune Business Insights. The report was very accurate and as per my requirements. Very satisfied with the overall report as it has helped me to build strategies for my business”

- Hewlett-Packard

“This is regarding the recent report I bought from Fortune Business insights. Remarkable job and great efforts by your research team. I would also like to thank the back end team for offering a continuous support and stitching together a report that is so comprehensive and exhaustive”

- Global Management Consulting Firm

“Please pass on our sincere thanks to the whole team at Fortune Business Insights. This is a very good piece of work and will be very helpful to us going forward. We know where we will be getting business intelligence from in the future.”

- UK-based Start-up in the Medical Devices Sector

“Thank you for sending the market report and data. It looks quite comprehensive and the data is exactly what I was looking for. I appreciate the timeliness and responsiveness of you and your team.”

- One of the Largest Companies in the Defence Industry
We use cookies to enhance your experience. By continuing to visit this site you agree to our use of cookies . Privacy.
X