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Cloud IT Service Management (ITSM) Market Size, Share & COVID-19 Impact Analysis, By Component (Solution and Services), By Organization Size (Small and Medium Enterprises (SMEs) and Large Enterprises), By Industry (IT & Telecommunication, BFSI, Healthcare, Retail & Consumer Goods, Media & Entertainment, Manufacturing, Government & Public and Others) and Regional Forecast, 2020-2027

Last Updated: November 17, 2025 | Format: PDF | Report ID: FBI104281

 


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  ATTRIBUTE

  DETAILS

Study Period

  2016 – 2027

Base Year

  2019

Forecast Period

  2020 – 2027

Historical Period

  2016 – 2018

Unit

  Value (USD billion)

 

 

 

 

 

 

 

 

 

Segmentation

By Component

  • Solution
    • Configuration & Change Management
    • Operations & Performance Management
    • Service Desk Software
    • Service Portfolio Management
    • Others (Dashboard Reporting & Analytics, etc.)
  • Services

By Organization Size

  • Small and Medium Enterprises (SMEs)
  • Large Enterprises

By Industry

  • IT & Telecommunication
  • BFSI
  • Healthcare
  • Retail & Consumer Goods
  • Media & Entertainment
  • Manufacturing
  • Government & Public
  • Others (Education, etc.)

By Region

  • North America
    • U.S.
      • By Industry
    • Canada
      • By Industry
    • Mexico
      • By Industry
    • By Component
    • By Organization Size
    • By Industry
    • By Country
  • Europe
    • Germany
      • By Industry
    • United Kingdom
      • By Industry
    • France
      • By Industry
    • Italy
      • By Industry
    • Spain
      • By Industry
    • Russia
      • By Industry
    • Benelux
      • By Industry
    • Nordics
      • By Industry
    • Rest of Europe
    • By Component
    • By Organization Size
    • By Industry
    • By Country
  • Middle East & Africa
    • By Component
    • By Organization Size
    • By Industry
    • By Country
      • Turkey
        • By Industry
      • Israel
        • By Industry
      • GCC
        • By Industry
      • North Africa
        • By Industry
      • South Africa
        • By Industry
      • Rest of Middle East & Africa
  • Asia Pacific
    • By Component
    • By Organization Size
    • By Industry
    • By Country
      • China
        • By Industry
      • India
        • By Industry
      • Japan
        • By Industry
      • South Korea
        • By Industry
      • ASEAN
        • By Industry
      • Oceania
        • By Industry
      • Rest of Asia Pacific
  • South America
    • By Component
    • By Organization Size
    • By Industry
    • By Country
      • Brazil
        • By Industry
      • Argentina
        • By Industry
      • Rest of South America
  • REPORT UPDATE
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  • 2019-2032
    (IN PROCESS)
  • 2024
    (IN PROCESS)
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