Fleet Management Software Market Size, Share & COVID-19 Impact Analysis, By Type (Operation Management, Vehicle Maintenance and Diagnostics, Performance Management, Fleet Analytics & Reporting, and Others), By Fleet Type (Commercial and Passenger Cars), By Deployment (Cloud and On-premises), By Industry (Manufacturing, Logistics, Transportation, Oil & Gas, Chemical, and Others), and Regional Forecast, 2023-2030

The fleet management software market size was valued at USD 20.58 billion in 2022 and is projected to grow from USD 23.67 billion in 2023 to USD 79.82 billion by 2030, exhibiting a CAGR of 19% during the forecast period. North America dominated the global market with a share of 39.31% in 2022.

The report includes fleet management services and solutions offered by companies, such as Geotab, Inc., Verizon Connect, Omnitracs LLC, Trimble, Inc., MiX Telematics, and AT&T, Inc. AT&T Inc., for instance, offers several fleet software solutions, such as GPS Fleet Tracking, AT&T Fleet Complete software, all-in-one GPS fleet, and a worker management system. This software offers real-time tracking, maintenance, smart transportation, and driver safety. With the company’s solution, the end-use industries can find out a vehicle’s whereabouts, such as departure, destination, route, and operation hours. Various passenger and commercial vehicle manufacturers are implementing this software to boost their product sales.

Furthermore, several companies in the market are adopting advanced technologies to gain real-time traction for their vehicles. For instance,

• In November 2021: Element Fleet Management Corporation, an automotive fleet management solution provider, launched an advanced element connectivity solution and telematics products for the fleet management industry. The company introduced DriverCare CoPilot and QConnect, two advanced telematics solutions for fleet owners and operators.

COVID-19 IMPACT

Delivery of Essential Products Amid COVID-19 Pandemic Drove Market Growth

The COVID-19 pandemic had a significant impact on industrial activities. While several industries, such as transportation, utility, field services, logistics, and others opted for work-from-home policies, these sectors are operating in full swing to cater to the demand for essential services. Due to this crisis and the resultant supply chain disruptions, the transportation and logistics industries faced extreme challenges. Key players operating in the market recorded a significant decline in their revenues during this period. This also weakened demand for fleets, drivers, dispatchers, organizers, and other fleet operators. In terms of revenue, the market witnessed a decline of 0.6% in 2020.

Additionally, FMCG, retail, agriculture, pharmaceuticals, and other sectors offering essential services could not dispatch the stored products owing to lack of transporters. The demand for fleet management software increased to manage and cater to the rising demand for essentials. Amid the pandemic, fleet managers were keen on efficiently managing product delivery, fleet maintenance, transportation, driver’s safety & needs, and more. The software is expected to gain notable traction in the long term to create a proper supply chain network.

During the post-pandemic period, several commercial vehicle providers have implemented advanced software solutions and GPS tracking systems in their vehicles. According to the Verizon Connect Report, in 2021, 68% of the fleets used GPS tracking technology and software solutions in their vehicles. Among these, 74% of fleets found it quite beneficial to use GPS-based fleet tracking software. Thus, the software will witness strong demand across commercial and passenger vehicle tracking systems in the long term.

LATEST TRENDS

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Growing Adoption of Mobility-as-a-Service to Bolster Product Demand

Mobility industries and government authorities are implementing the mobility-as-a-service model to reduce traffic and carbon emissions. They are introducing ride-hailing, carpooling, car sharing, and more options for commuters instead of using their private vehicles. The fleet management software may help users gain insights about drop-offs, pick-ups, payment activities, and vehicle telematics. For instance,

• In September 2022, Renfe launched its Mobility-as-a-Service (MaaS) (dōcow) app. The application enabled travel ticketing and payment planning for door-to-door journeys throughout Spain, including bus networks, urban rail, taxis, and ridesharing services.

Also, key players in the ride-sharing space, such as Lyft, Uber, Ola, and DiDi, are expected to take advantage of autonomous fleet management systems in the future. Thus, the implementation of mobility-as-a-service is expected to drive the market growth.

DRIVING FACTORS

Integration of Advanced Technologies with Fleet Management to Surge Product Demand

The market players have started taking advantage of digitalization by offering enhanced vehicle-to-infrastructure connectivity and driver-vehicle communications. Diverse technologies, such as machine learning, artificial intelligence, cloud, GPS, and big data analytics have considerably improved the software’s functionality. The key players in the market are developing an advanced software solution to manage fleets and get real-time insights into the vehicles’ operations. For instance,

• In August 2021: eBikeGo, an electric mobility platform, launched an advanced artificial intelligence and IoT-based fleet management system. The system, known as EBG-Matics, analyzes vehicle and rider behavior to improve efficiency. 


• In March 2021: Azuga, a provider of fleet technologies, vehicle analytics, and insurtech solutions, launched SafetyIQ, an advanced software-as-a-service solution for commercial auto fleet and insurance providers. SafetyIQ is an innovative fleet management software that uses machine learning and AI technologies to help providers and fleet managers better understand safety risks.

Similarly, the market players are combining telematics and GPS technologies with the fleet management software to offer a real-time track of current and forecast data. For instance, WebillionMS is a fleet tracking software that uses GPS and IoT-enabled telematics. It enables companies to track, optimize, and analyze operations for their fleets, irrespective of its variant and size.

Thus, emerging technologies are reshaping the fleet industry in every possible aspect.

RESTRAINING FACTORS

Low Signal and Employee Pushback May Impede Market Growth

The mechanism of fleet software works by interpreting signals from various satellites. The chances of these signals getting affected by big buildings, storms, and other obstructions are high. In this scenario, the components used in this software, such as GPS, become weak and inefficient. This can create havoc if a driver travels to a new place and requires continuous assistance from the service provider.

Besides, an employee may find it difficult to get acquainted with new software. It might take a considerable amount of time to understand and learn about the software, especially if the employee has never used a fleet management system before. These are some of the factors that might impede the growth of the market.

SEGMENTATION

By Type Analysis

Operation Management Segment to Dominate as it Guarantees Effective Supply Chain Management

By type, the market is categorized into operation management, vehicle maintenance and diagnostics, performance management, fleet analytics & reporting, and others. The operation management is further segmented into fleet tracking & geo-fencing and routing & scheduling, and the performance management solution is divided into driver management & fuel management.

The operation management segment is expected to hold a dominant market share. Many industries focus heavily on the proper operational management of their fleets to ensure effective supply chain management. This is expected to drive the market growth.

The performance management segment is set to gain rapid growth as it offers predictive maintenance technologies to reduce the chances of engine downtime. For instance, built-in sensors provide operational data about components, such as hydraulics, tires, engine, and others.

By Fleet Type Analysis

Commercial Fleet Owners to Increase the Software Use due to High Dependence on Supply Chains

Based on fleet type, the market is divided into commercial and passenger cars.

The commercial segment is likely to record significant growth during the forecast period. Industries, such as manufacturing, logistics, transportation, and others, depend highly on supply chain networks and on-time delivery. Maintaining fleet timings is essential to ensure the proper exchange of material scheduling and tracking. Industries are adopting these solutions on a large scale in commercial fleets to cater to such requirements.

Similarly, the rising demand for passenger cars, such as connected and electric vehicles offers huge opportunities for the market to grow. The software can enhance self-driving capabilities, while improving road safety with innovative technology such as collision avoidance.

By Deployment Analysis

On-premises Segment to Dominate due to its Beneficial Features

By deployment, the market is categorized into cloud and on-premises.

The on-premises segment captured the maximum market share owing to the model’s ability to make an upfront investment, minimize monthly expenses, and offer in-house data storage & security control, among others.

The cloud segment is expected to show the highest CAGR in the future owing to its hassle-free and cost-efficient integration capabilities. Cloud-based connectivity has offered effective ways of managing fleet activity. For instance, GPS tracking has become more efficient by connecting with the cloud and can work properly in low-connectivity network areas. Also, leading players are developing advanced cloud-based software solutions. For instance,

• In January 2022, Exide Technologies launched an advanced cloud-based Motion+ fleets software solution. The software tool transforms logistics operations into real-time data. It helps warehouse managers make informed decisions based on this information.

By Industry Analysis

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Manufacturing Segment to Dominate due to Minimized Production Delays

By industry, the market is categorized into manufacturing, logistics, transportation, oil & gas, chemical, and others.

The manufacturing segment is set to lead the market owing to the sector’s high dependency on timely delivery of materials and components to minimize production delays.

The adoption of this software is likely to gain momentum in the logistics industry owing to fleet managers' growing preference for real-time tracking solutions. As the industry is entirely based on the transportation of goods, any disturbance in this flow can disrupt work. This factor is increasing the software’s demand in the logistics industry.

Similarly, transporting oil, gas, and chemicals requires efficiency, timely distribution, and safety. This software manages and coordinates with the fleet by improving efficiency, reducing operational costs, and helping fleet operators follow government regulations. This is likely to create market opportunities for the market.

REGIONAL INSIGHTS

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Geographically, the market is fragmented into five major regions, such as North America, Europe, Asia Pacific, the Middle East & Africa, and South America. They are further categorized into countries.

North America is set to dominate the global fleet management software market share, owing to the large-scale deployment of real-time tracking solutions across industries to conduct seamless business operations. The adoption of vehicle tracking systems has also increased among automobile companies in the U.S., such as General Motors, Ford, and Fiat-Chrysler. Also, the region is known to be among the early adopters of innovative technologies, which will contribute to the growth of the market in this region.

Europe holds a significant market share as Germany is the world's largest automotive hub. Commercial vehicle fleets play an important role in the European economy. Automotive and heavy manufacturing are some of the most important industries in Europe, where approximately 18.5 million cars, trucks, buses, and vans are manufactured per year, according to the European Automobile Manufacturers Association. This is expected to drive the software’s demand in the region.

Asia Pacific is likely to be the fastest-growing region during the forecast period owing to the expanding radio cab industry and increasing demand for mobility services in this region. The presence of a large number of manufacturing facilities in China, Japan, and India is further expected to enhance the global fleet management software market growth in Asia Pacific. India is likely to record rapid growth due to the country's stringent emission and fuel policies. Many start-up companies, such as LocoNov and AerisCommunications are collaborating with global players to provide fleet solutions in India.

• June 2021- LocoNav, an India-based fleet software company, raised USD 37 million for expanding its operations in the developing market.

Fleet management software is expected to gain significant demand in the Middle East & Africa region due to the growing adoption of this product by industries such as oil & gas, chemical, and others.

Similarly, South America is expected to create vast opportunities for the key players. This region is growing at a moderate pace owing to the introduction of fleet management software solutions by leading automotive manufacturers. For instance,

• In March 2021, General Motors launched an advanced OnStar fleet management software solution in Mexico by collaborating with Fleet Complete, a Canada-based fleet IT solutions company. GM Mexico partnered with Fleet Complete to develop and implement its vehicle software. The software is designed to provide fleet managers with real-time and useful data on their vehicles’ operations.

KEY INDUSTRY PLAYERS

Prominent Players to Collaborate with Vehicle Manufacturers to Cement their Market Positions

The key market players are focused on expanding their product portfolios by investing in advanced research and software development processes. These companies are collaborating with innovative technology developers to provide better fleet management with advanced tracking, accurate GPS, and better support to the drivers. Also, these players are entering strategic partnerships, mergers, and acquisitions with different car manufacturers to offer advanced fleet management solutions.

• December 2021 – GPS Insight acquired FieldAware, a field service automation software developer, to develop innovative field service, fleet management, and telematics software.

List of the Key Companies Profiled:

• Verizon Connect (U.S.)


• Geotab, Inc. (Canada)


• Trimble Inc. (U.S.)


• LeasePlan Corporation N.V. (Netherlands)


• Omnitracs, LLC (U.S.)


• Cisco Systems, Inc. (U.S.)


• AT&T, Inc. (U.S.)


• FleetCor Technologies, Inc. (U.S.)


• IBM Corporation (U.S.)


• MiXTelematics International Ltd (U.S.)


• Fleet Complete (Canada)

KEY INDUSTRY DEVELOPMENTS:

• March 2023 – Trimble launched time metrics for fleet management. Through this launch, the company announced that Trimble Fleet Manager was part of its Mobility Telematics portfolio. It has become the first back-office fleet management solution to offer an industry-specific metric on average time spent.


• August 2022 – AT&T Fleet Complete launched next-generation fleet management tools to support commercial fleet operations with automated ELD tools, AI-based video telematics, and a strong catalog of tracking solutions.


• February 2022 – Chevin Fleet Solutions launched FleetWave Lite, aimed at streamlining the basics of fleet management. Organizations could customize the user experience, dashboards, and alerts to match their role within the organization.


• January 2022 – LILEE Systems, a provider of autonomous driving systems and transportation safety solutions, launched an advanced fleet management software and autonomous vehicle at CES 2022 in the U.S.


• November 2021 – Ausa, an industrial vehicle manufacturer, launched its online fleet management software, named AUSAnow in the global market. It offered real-time information about vehicle maintenance, technical issues, and performance tests.

REPORT COVERAGE

An Infographic Representation of Fleet Management Software Market

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The report highlights leading regions across the world to offer a better understanding of the market. The report also provides insights into the latest market trends and analyzes technologies that are being deployed at a rapid pace at a global level. It further highlights the growth-stimulating factors and restraints, helping the reader gain in-depth knowledge about the market.

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